testo Smart Status

Last Updated on 2024-09-09 by Testo SE & Co. KGaA

I have a problem with testo Smart

Are you having issues? Select the issue you are having below and provide feedback to testo Smart.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
7 User reports:
App has problems

User reports 7

⚠️ Most reported problems ⚠️

Connection

42.9%

Not working

28.6%

Crashes

14.3%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with testo Smart? Report Issue

Common testo Smart Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot testo Smart app on iOS and Android devices. Solve all testo Smart app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

testo Smart iPhone Issues and Solutions

testo Smart iOS app crashes, not working, errors
testo Smart iOS app network issues
testo Smart on iOS has black/white screen

testo Smart Android App Issues and Solutions

testo Smart has errors/crashing/not working
testo Smart server network connectivity issues
testo Smart has black screen

testo Smart iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever testo Smart app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix testo Smart app crashes or not working on Iphone (iOS):

Close and restart the testo Smart app on iPhone
Update testo Smart app to the Latest Version for iOS
Uninstall and reinstall testo Smart iPhone app
Update your iPhone to the latest iOS version

Fix testo Smart on iPhone unable to connect to server/internet connection issues::

To resolve testo Smart network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix testo Smart black/white screen (blank screen) on iPhone:

Follow the testo Smart iOS app troubleshooting guide Here →

testo Smart Android App Issues and Solutions

Fix testo Smart not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent testo Smart app issues:

Force Stop the testo Smart App
1. On android, goto "Settings" » click testo Smart app. » click "Force Stop".

Update testo Smart to the latest version on PlayStore

Clear testo Smart App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "testo Smart app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch testo Smart.

Fix testo Smart unable to contact server/ testo Smart internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click testo Smart » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got testo Smart » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch testo Smart on android.

Solve testo Smart black/white screens issue on Android:

Follow the testo Smart android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Testo SE & Co. KGaA, developers of testo Smart.

About this app

The testo Smart App guides you through measurements on refrigeration, air conditioning and heating systems and is compatible with all Bluetooth enabled measuring instruments from Testo. - testo 300 (Software Version >= V12. 7 & Firmware Version >= V1. It ensures more mobile and easier measurement of temperature, pressure, humidity and air flow velocity than ever before. - Duct measurements: Following intuitive input of the duct cross-section, testoSmart calculates the volume flow completely automatically.