mon ICM app not working? crashes or has problems?

mon ICM Status

Last Updated on 2023-12-04 by Institut du Cancer de Montpellier

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16 User reports:
App has problems

User reports 16

⚠️ Most reported problems ⚠️

75.0%

Account

12.5%

Not working

12.5%

problems reported in the last 24 hours

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Have a Problem with mon ICM? Report Issue

Common mon ICM Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot mon ICM app on iOS and Android devices. Solve all mon ICM app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

mon ICM iPhone Issues and Solutions

mon ICM iOS app crashes, not working, errors
mon ICM iOS app network issues
mon ICM on iOS has black/white screen

mon ICM Android App Issues and Solutions

mon ICM has errors/crashing/not working
mon ICM server network connectivity issues
mon ICM has black screen

mon ICM iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever mon ICM app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix mon ICM app crashes or not working on Iphone (iOS):

Close and restart the mon ICM app on iPhone
Update mon ICM app to the Latest Version for iOS
Uninstall and reinstall mon ICM iPhone app
Update your iPhone to the latest iOS version

Fix mon ICM on iPhone unable to connect to server/internet connection issues::

To resolve mon ICM network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix mon ICM black/white screen (blank screen) on iPhone:

Follow the mon ICM iOS app troubleshooting guide Here →

mon ICM Android App Issues and Solutions

Fix mon ICM not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent mon ICM app issues:

Force Stop the mon ICM App
1. On android, goto "Settings" » click mon ICM app. » click "Force Stop".

Update mon ICM to the latest version on PlayStore

Clear mon ICM App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "mon ICM app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch mon ICM.

Fix mon ICM unable to contact server/ mon ICM internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click mon ICM » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got mon ICM » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch mon ICM on android.

Solve mon ICM black/white screens issue on Android:

Follow the mon ICM android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Institut du Cancer de Montpellier, developers of mon ICM.