myGarden app not working? crashes or has problems?

myGarden Status

Published by GARDENA

myGarden is fully equipped to help you document, plan, realise & maintain your
gardening projects regardless if it’s urban, indoor or outdoors. Profit from
the following features: GARDENING JOURNAL: - Document your harvest and the
growth of your plants - Add photos, notes and link corresponding plants from the
plant library to gather your insights in one spot PLANTS: - Search and add
plants you love with myGarden’s exte.

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Common myGarden Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot myGarden app on iOS and Android devices. Solve all myGarden app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

myGarden iPhone Issues and Solutions

myGarden iOS app crashes, not working, errors
myGarden iOS app network issues
myGarden on iOS has black/white screen

myGarden Android App Issues and Solutions

myGarden has errors/crashing/not working
myGarden server network connectivity issues
myGarden has black screen

myGarden iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever myGarden app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix myGarden app crashes or not working on Iphone (iOS):

Close and restart the myGarden app on iPhone
Update myGarden app to the Latest Version for iOS
Uninstall and reinstall myGarden iPhone app
Update your iPhone to the latest iOS version

Fix myGarden on iPhone unable to connect to server/internet connection issues::

To resolve myGarden network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix myGarden black/white screen (blank screen) on iPhone:

Follow the myGarden iOS app troubleshooting guide Here →

myGarden Android App Issues and Solutions

Fix myGarden not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent myGarden app issues:

Force Stop the myGarden App
1. On android, goto "Settings" » click myGarden app. » click "Force Stop".

Update myGarden to the latest version on PlayStore

Clear myGarden App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "myGarden app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch myGarden.

Fix myGarden unable to contact server/ myGarden internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click myGarden » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got myGarden » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch myGarden on android.

Solve myGarden black/white screens issue on Android:

Follow the myGarden android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GARDENA, developers of myGarden.

Verified email

Contact e-Mail: [email protected]

80% Contact Match

Developer: Gekiere.com

E-Mail: [email protected]

Website: Visit myGarden Website

About this app

this app is fully equipped to help you document, plan, realise & maintain your gardening projects regardless if it’s urban, indoor or outdoors. - Browse through first-class how-to tutorials around specific gardening chores or tasks and save your favourites for later referencing. - This is your personal space for revisiting your bookmarked articles, your favourite plants and even track your gardening achievements gained. If you encounter any issues regarding myGarden please contact service@gardena.