SensorBlue Status

Last Updated on 2024-07-31 by Suhua Zhao

I have a problem with SensorBlue

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⚠️ Most reported problems ⚠️

Connection

71.4%

14.3%

Not working

14.3%

24 hour clock ⏰

- Steep learning curve for full device operation

- Poor documentation and unclear button identification for data recall and historical capture features

- App stops updating and shows old data on main screen, potentially causing damage to products

- Notifications of out-of-range temperature and humidity only work if app is open

- Difficult navigation and lack of instructions and support

- No way to set up an account for data sharing.

Common SensorBlue Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve SensorBlue network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the SensorBlue App
1. On android, goto Settings » SensorBlue » click [Force Stop]

Clear SensorBlue App Cache and Data:
1. On android, goto Settings » Apps » SensorBlue » Storage » click [Clear Data] option. This clears both data and cache.
2. restart SensorBlue.

On android, goto Settings » Apps or Manage Apps tab.
Click SensorBlue » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto SensorBlue » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch SensorBlue