Contact SensorBlue Support
Company Name: Suhua Zhao
About: The Smart Hygrometer Thermometer is the easiest way to monitor the humidity and
temperature conditions affecting the things you are about.
Just quickly pair the
app with the humidity-temperature sensor.
SensorBlue Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with SensorBlue. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact SensorBlue. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 3 Customer Service Reviews 😭😔💔
Poor app
by ErnieS3
Difficult to navigate
No instructions
No support
Cannot send data because there is no way to set up account
Feedback button / notifications not working
by Alexander Labrie
The feedback button doesn’t work so I have to leave my feedback here.
Notifications of humidity and temperature falling out of range only work if you open the app. This renders them somewhat useless. The app should be kept alive in the background or something else done to ensure that notifications are always sent.
Good but critical flaw: Stops updating
by Kreeble
I leave the app open 24/7. It always stops updating- it shows old data on the main screen, and reopening shows new data. This almost destroyed all of my products.
Please prioritize this urgent fix over secondary data reporting features. I don’t want to have to analyze the thermometer Bluetooth and write my own app just to have a working product. I like many things about this app besides this issue though.
edit: 2021-01-09 ok the update bug hasn’t happened in 5days. Can you give us a last-updated-at timestamp option for each sensor so we know if it’s up-to-date or not, thank you, great app.
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