Contact MyFin

Contact MyFin Support


Company Name:

About: MyFin - Your Digital Wallet! As a licensed company approved by the Bulgarian
National Bank, MyFin offers you security comparable to that of a traditional
bank, all while saving you time and money. New Features: - We’ve added
electronic food vouchers! Now you can easily manage and check your voucher
balance directly through the app.


 
  2026-03-12

MyFin Customer Service 💢

Hard-to-find customer service info can be a red flag. Is MyFin Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of First Investment Bank AD



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MyFin Website

Privacy Policy: https://myfin.bg/privacy_trm_en.html

Developer: MYFIN EAD





Can I trust MyFin app?

Protect your data and wallet. We investigate the developer's website (Myfin.bg), verify they're legit, and uncover hidden scams or complaints.




4 Most reported problems 😔💔

4.6 out of 5
Laurindo Simão
2025-05-23

Dear all, I have lost access to my MyFin account associated with the number +244 925437181 and email: deboramarcosmanuel@redacted I need urgent assistance to regain access, as I have available funds in the account. Actually, when I go to log in, I am typing the right phone number and the right password too. But it always comes up that it is incorrect. I have already reset the password once and still the problem persists.

The app doesn’t work

2025-03-12

by Wally3995

Opened a new account for the first time but for three days it still stuck in “processing your information please try again later “
And the support doesn’t respond no matter how many messages you send bad customer service.

Trash App

2025-03-13

by MVPER

This app tired me when tried to sign up and pass the verification. now i switched to a new phone and it says that i have to contact the support to open my account on the new phone but the support does not respond. So my money is stuck there. i don't recommend it.

Not accepting my passport

2025-03-14

by Orionastron

The Myfin app doesn’t accept my passport upon registration. It captures the passport and then says my passport is not correct and I hence cannot proceed with the registration on the app. This is wrong. My passport is correct.




Have a Problem with MyFin? Report Issue




Why should I report an Issue with MyFin?

  1. Pulling issues faced by users like you is a good way to draw attention of MyFin to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MyFin customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyFin.


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