KTMconnect app not working? crashes or has problems?

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Are you having issues? Select the issue you are having below and provide feedback to KTMconnect.




⚠️ Most reported problems ⚠️

Connection
55.0%

Not working
22.5%

Login
7.5%

Account
5.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of KTMconnect Problems 😠👌🔥

- KTM has bricked NAV/connectivity to all the 2021 models or older bikes.

- This app only supports ‘22 or newer models.

- They removed the My Ride app from the store.

- If you don’t have a 2022 bike then you can’t use navigation, Bluetooth, music, literally nothing.

  1 Reported Issues: 😵🆘🛟🚨📢

Andrew Griib
2023-08-02

I have purchased the KTM connect app. The phone pairs and connects successfully but the navigation feature does not work. I've been trying over the last few weeks... uninstalling and reinstalling, updating the app, turning off and on but with no success. What am I doing wrong please?

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Common KTMconnect Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at KTM Sportmotorcycle GmbH, developers of KTMconnect.


Verified email ✔✔

E-Mail: appfeedback@piererindustrie.at

Website: 🌍 Visit KTMconnect Website

Privacy Policy: https://account.ktm.com/myktm/privacy_policy_en.html

Developer: PIERER Industrie AG




About this app

Being on top of your game and READY TO RACE could not be easier as the ENGINE feature allows customization of engine behavior, to suit personal rider preferences, while also giving valuable recommendations for inexperienced riders.  Either use the advanced search feature, browse a diverse range of POIs including gas stations, restaurants, and rest stops or select one of your pre-saved destinations to easily find your way to your favorite roads.  Offering motocross riders (MY21 onwards) the finest technical touch, the this app app allows for a wide spectrum of set-up adjustability on the fly, a privilege until recently limited to the selected elite of KTM factory riders.  Powered by SYGIC and operating offline, the NAVIGATION feature uses industry standard mapping to guide riders to their destination of choice.  Unlocking the full potential for KTM riders, the this app app is a sophisticated yet highly accessible tool that offers wireless connectivity functionalities, taking riding experiences to the next level.  Create your service request from the this app app and follow as the service vehicle approaches you. *Available only in certain European countries with certain conditions.  We offer a 24/7 hotline service, on-site repair or tow away, accommodation, replacement vehicle, onward journey and more.  Twisty roads feature enables your to plan trips beyond straight streets!  KTM developed the this app app using feedback from the highest levels of motocross racing across the globe and combining it with extensive in-house testing.  Concise directions are delivered turn by turn to your KTM bike’s dashboard, so you can focus on what’s important – the ride!  You got a GPX-file of an awesome trip of your friend or you want to export your trip and send it?  Furthermore, see real-time traffic information on the map, speed limits, audio warnings and much more!  When unforeseen challenges are placed in your way, you can rely on our professional partner network to be at your side.  For the supported street bikes, find now the details of your Mobility Service* in the this app app!  Share your real-time location with your friends so they know when you'll arrive at their place!  Plan your journey and adventure further with confidence.