Contact MARTI Support
Company Name: MARTİ TEKNOLOJİ LİMİTED ŞİRKETİ
About: Marti is a micromobility company in MENA and Eastern Europe
Headquarters: Istanbul, Istanbul, Turkey.
MARTI Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with MARTI: TAG & Scooter. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MARTI: TAG & Scooter. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email
Contact e-Mail: [email protected]
More Matches
Get Pricing Info for MartiContact Marti! Or Contact Support
Need help using Marti? Try their Help Center now!
Marti in the News!
Social Support and Contacts
Marti on Facebook!
Marti on Twitter!
Marti on LinkedIn!
Read 3 Customer Service Reviews 😭😔💔
Defective verification system and unresponsive support
by Nimakarimi
In order to start using the app to ride a scooter you first need to verify your profile. The verification, however, doesn’t seem to work at all if you’re not a Turkish citizen. They have a form where you can upload your passport photo and information but after trying for at least twenty times in the past two weeks, I am still unable to verify my profile. The same error message shows every time.
I notified their support about my issue but got only a one line response in return: “upload passport in app”. They didn’t even try to understand my issue or offer any helpful advice. And now they don’t answer my follow-up emails.
Save yourself the trouble and use other user-friendly scooter services available in Istanbul (hint: the red ones and yellow ones are great and very easy to use).
Not satisfied with customer service
by 3712119
For international people, you should be carefully to use, I click to register but the company did not sent me any confirmation, the agreement is only in Turkish language, I do not know what they are talking about, but I am stuck to receive their confirmation and email them my problem but no response for 24 hours!!! I see people use it, but it is not reliable for me yet without a good customer service and WhatsApp number to follow up,
Thieves
by Asaburub
When I pick up a scooter that doesn’t work, you take your money for two unused minutes and don’t give it back to me, this is stealing.
When I try to park the scooter next to other Marti scooter and your application doesn’t accept it for ten minutes, then you did t only steal my time that I was trying to save by using a scooter, you also stole money.
If your service say they can’t help with those issues why do you have them?!???
Have a Problem with MARTI: TAG & Scooter? Report Issue
Why should I report an Issue with MARTI: TAG & Scooter?
- Pulling issues faced by users like you is a good way to draw attention of MARTI: TAG & Scooter to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MARTI: TAG & Scooter customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MARTI: TAG & Scooter.
Stop Ridiculous Charges.
Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.
Get Started now →
