Contact Uphold Card Support
Published by Uphold Inc About: The Uphold Card is the first debit card allowing you to toggle between funding
sources (crypto, fiat currencies, gold, etc.) and spend or withdraw funds at
nearly 50 million merchants and ATMs worldwide.
How to Contact Uphold Card Customer Service/Support
Listed below are our top recommendations on how to get in contact with Uphold Card. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Uphold Card. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: Uphold Inc
E-Mail: [email protected]
Website: Visit Uphold Card Website
70.59% Contact Match
Developer: Uphold Inc
E-Mail: [email protected]
Website: Visit Uphold Inc Website
Reported Issues: 3 Comments
By alexxthecat
Terrible app, even worse customer service
I tried to link my account, but it keeps telling me I need to have $9.95 on my card even though I do. I can’t go past that point. Customer service emailed me back after several days with a canned response that had nothing to do with my question and screenshot I emailed them. I have heard nothing back since I replied to their email, pointing out they didn’t address my question. Hoping my account gets approved soon at Binance so I can switch over to them.
By MakeItHappenTv
Linked Bank Not Showing
I’m really frustrated with this app. I have linked my bank successfully and it is not showing up in the app. I have sent several emails and the problem have not been corrected. I’m unable to sell or withdraw my money from this app because it’s not allowing my bank to be live on its app ... although all the login info was successful. The crypto I purchased was via my credit card. I need my bank linked!!!!!! 🤬😡
By seanneeree
Absolutely Awful - Stay Away
I was very excited to use Uphold when I first learned about it. Putting money IN is easy. Trading is easy, but your fees are insane. USING your deposited funds is impossible. They claim a maximum of 7 business days for a deposit to settle and this isn’t true. For a week now my USDC deposit via ACH has not been able to be selected for use. It takes another 7 days APPARENTLY to withdraw these funds. But given that everything on their website is a lie, this will probably require an official consumer complaint to get my funds back. You cannot unlink a bank account, which is super shady. There is no human support. Not by email. Not by phone. Phone goes straight to voicemail and I’ve tried a dozen times in 48 hours.
Have a Problem with Uphold Card? Report Issue
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Why should I report an Issue with Uphold Card?
- Pulling issues faced by users like you is a good way to draw attention of Uphold Card to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Uphold Card customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Uphold Card.
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