Whisker app not working? crashes or has problems?

Whisker Status


I have a problem with Whisker

Are you having issues? Select the issue you are having below and provide feedback to Whisker.



⚠️ Most reported problems ⚠️
Something else
53.3%

Login
16.7%

Connection
13.3%

Not working
10.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Whisker Problems 🔥

- Issue occured for 3 weeks

- Drawer full threat

- Can not connect with wifi/bluetooth connections

- Scanning barcode for each attempt is time consuming

📋 16 Reported Issues:

L
Liz 2025-03-14

cannot register for the first time.

R
Rona Connelly 2025-02-07

app keeps saying it wants to close and offers me the option to close app or wait.

L
Lisa Vander Ark 2023-08-07

Whiskers app notifications will not load. Just see circle going around. Restarted phone but doesn't help.

J
Joe 2023-07-09

When I am in the whiskers app it will not allow me to turn on and off the robot 3. It is also showing that the panel lock is on and I cannot turn it off. When I try to it just spins like it is sending a signal but nothing happens. I have tried unplugging the robot, rebooting my router, Uninstalling and reinstalling the app and reconnecting to my WiFI through the app. None of this helped

N
Nick 2023-07-09

Whiskers app is opening and connected to network. Not allowing manual start cycle or sending notifications.

M
Matt 2023-03-21

No notification sounds. No ability to customize notification sounds. Why bother with WiFi if it doesn't work.

S
Sandy Tate 2023-02-09

When trying to adjust the lighting setting, the screen will not scroll down to "save" so this screen is stuck open. I have to reset my phone to get the screen back to the main page; settings for lighting never get set.

K
Kim Katopodis 2022-12-17

Whisker App is not working have tried ever rest option... called in a non one to help. Never had this problem on the Litter Robot App!

E
Emily 2022-11-06

My Litter Robot 3 will not connect to my whisker app/phone! I followed connection directions and troubleshooting to a T and it just never connects. It just stays on the “Connecting…. This could take a few minutes” page for HOURS. Eventually the litter robot Bluetooth function/onboarding function turns off from inactivity even though my app still says it’s trying to connect. I have tried everything and tried connecting over 50 times with ever trick in the book. Even tried using different phones. No issues with my phones Bluetooth or wifi.

P
Palle Hansen 2022-10-13

App will not open. Just gives me the yellow opening screen with the logo on it.

L
Litter Robot User 2022-09-27

Whiskers App has been hacked it is sending FAKE messages every few seconds.

P
Pam S 2022-09-26

App is not updating the litter robot 4 except to start a cycle

R
Rachel Shearer 2022-09-22

Whisker app delayed activity

C
Corina Kleberg 2022-08-24

App not working or connecting with litterbox 3

D
Debra Uehlein 2022-08-18

My whiskers app is an opening I just get the yellow screen with the whiskers logo I have reset my phone six or seven times I've made sure the app is updated are you guys having problems on your end I don't know my husband is able to open the app on his phone but I am not

K
Kimberlie 2022-08-02

App will not open. Just gives me the yellow opening screen with the logo on it.

Showing 1-16 of 16 reported issues:

Have a Problem with Whisker? Report Issue






  Contact Support

Verified email ✔✔

E-Mail: support@litter-robot.com

Website: 🌍 Visit Whisker Website

Privacy Policy: https://www.litter-robot.com/legal.html

Developer: Whisker




‼️ Outages Happening Right Now

  • Feb 28, 2025, 10:46 PM

    a user from Springfield, United States reported problems with Whisker : Connection

  • Feb 15, 2025, 02:06 PM

    a user from Kansas City, United States reported problems with Whisker : Not working

  • Started 2 minutes ago

    MediaFire

  • Started 5 minutes ago

    BestSecret

  • Started 9 minutes ago

    ASTRA

  • Started 16 minutes ago

    DartCounter

  • Started 18 minutes ago

    Isekai

  • Started 24 minutes ago

    Kindelf

  • Started 25 minutes ago

    CityMaps2Go