Whisker Status
Published by Automated Pet Care Products Inc. dba AutoPets on 2023-11-30 The Whisker app allows you to remotely monitor and control your WiFi-enabled
Litter-Robot unit(s) and Feeder-Robot unit(s) all in one place. This app brings
you data about your cat’s litter box usage and your pet's feeding habits,
giving you full control of your Litter-Robot 3 Connect, Litter-Robot 4, and
Feeder-Robot right from your phone.
Are you having issues? Select the issue you are having below and provide feedback to Whisker.
problems reported in the last 24 hours
Reported Issues: 14 Comments
By Lisa Vander Ark 9 months ago
Whiskers app notifications will not load. Just see circle going around. Restarted phone but doesn't help.
By Joe 10 months ago
When I am in the whiskers app it will not allow me to turn on and off the robot 3. It is also showing that the panel lock is on and I cannot turn it off. When I try to it just spins like it is sending a signal but nothing happens. I have tried unplugging the robot, rebooting my router, Uninstalling and reinstalling the app and reconnecting to my WiFI through the app. None of this helped
By Nick 10 months ago
Whiskers app is opening and connected to network. Not allowing manual start cycle or sending notifications.
By Matt 1 year ago
No notification sounds. No ability to customize notification sounds. Why bother with WiFi if it doesn't work.
By Sandy Tate 1 year ago
When trying to adjust the lighting setting, the screen will not scroll down to "save" so this screen is stuck open. I have to reset my phone to get the screen back to the main page; settings for lighting never get set.
By Kim Katopodis 1 year ago
Whisker App is not working have tried ever rest option... called in a non one to help. Never had this problem on the Litter Robot App!
By Emily 1 year ago
My Litter Robot 3 will not connect to my whisker app/phone! I followed connection directions and troubleshooting to a T and it just never connects. It just stays on the “Connecting…. This could take a few minutes” page for HOURS. Eventually the litter robot Bluetooth function/onboarding function turns off from inactivity even though my app still says it’s trying to connect. I have tried everything and tried connecting over 50 times with ever trick in the book. Even tried using different phones. No issues with my phones Bluetooth or wifi.
By Palle Hansen 1 year ago
App will not open. Just gives me the yellow opening screen with the logo on it.
By Litter Robot User 1 year ago
Whiskers App has been hacked it is sending FAKE messages every few seconds.
By Pam S 1 year ago
App is not updating the litter robot 4 except to start a cycle
By Rachel Shearer 1 year ago
Whisker app delayed activity
By Corina Kleberg 1 year ago
App not working or connecting with litterbox 3
By Debra Uehlein 1 year ago
My whiskers app is an opening I just get the yellow screen with the whiskers logo I have reset my phone six or seven times I've made sure the app is updated are you guys having problems on your end I don't know my husband is able to open the app on his phone but I am not
By Kimberlie 1 year ago
App will not open. Just gives me the yellow opening screen with the logo on it.
Common dislikes about Whisker app
- Issue occured for 3 weeks
- Drawer full threat
- Can not connect with wifi/bluetooth connections
- Scanning barcode for each attempt is time consuming
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Common Whisker Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Whisker app on iOS and Android devices. Solve all Whisker app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Automated Pet Care Products Inc. dba AutoPets, developers of Whisker.
100% Contact Match
Developer: AutoPets
E-Mail: [email protected]
Website: Visit Whisker Website
Whisker brings you data about your cat’s litter box usage and your pet's feeding habits, giving you full control of your Litter-Robot 3 Connect, Litter-Robot 4, and Feeder-Robot right from your phone. ● View the Waste Drawer Level: Keep the litter box out of sight but not out of mind. Adjust the wait time, lock out the control panel, activate the night light, or schedule sleep mode. ● Connect Multiple Units: Onboard a single Litter-Robot or Feeder-Robot, or multiple units to the same app. You can also give a snack or skip meals with the touch of a button. ● See Feeder Status: Receive notifications for when you’re getting low on food, as well as alerts for if there’s an issue detected with your automatic feeder. ● Get Feeding Insights: Ensure your pet is receiving the right amount of food at the right time. Snacks dispense in one portion increments. ● Connect Multiple Units: Onboard a single Feeder-Robot or Litter-Robot, or multiple units to the same app. Customize alerts to find out when it's cycling, the drawer is full, or the unit is paused. ● Monitor Your Cat's Litter Box Usage: View usage stats for insights into your cat's health. Simply use the same account. ● Customize Multiple Feed Schedules: Whisker gives you even more customizable programming options for multiple feeding schedules. Check the waste drawer level from wherever you are. ● Get Real-Time Status Updates: Turn on push notifications to know when your Litter-Robot needs your attention. The this app app allows you to remotely monitor and control your WiFi-enabled Litter-Robot unit(s) and Feeder-Robot unit(s) all in one place. Compare your pet’s weekly and monthly feeding stats for high-level insights. ● Give Your Pet A Snack: Give your pet a snack anytime, from anywhere, at the touch of a button. Learn what's normal for your cat, so you can identify when something might be wrong. ● Manage Your Litter-Robot Settings: Customize your settings right from your phone. Others in your household want to connect? Others in your household want to connect? Simply use the same account. ● 2. ● Network passwords must be between 8-31 characters and cannot have slashes, periods or spaces ( \ / .
