TRoC app not working? crashes or has problems?

TRoC Status

Last Updated on 2021-02-27 by Mahamadou Doumbia

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Common TRoC Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TRoC app on iOS and Android devices. Solve all TRoC app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TRoC iPhone Issues and Solutions

TRoC iOS app crashes, not working, errors
TRoC iOS app network issues
TRoC on iOS has black/white screen

TRoC Android App Issues and Solutions

TRoC has errors/crashing/not working
TRoC server network connectivity issues
TRoC has black screen

TRoC iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TRoC app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TRoC app crashes or not working on Iphone (iOS):

Close and restart the TRoC app on iPhone
Update TRoC app to the Latest Version for iOS
Uninstall and reinstall TRoC iPhone app
Update your iPhone to the latest iOS version

Fix TRoC on iPhone unable to connect to server/internet connection issues::

To resolve TRoC network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TRoC black/white screen (blank screen) on iPhone:

Follow the TRoC iOS app troubleshooting guide Here →

TRoC Android App Issues and Solutions

Fix TRoC not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TRoC app issues:

Force Stop the TRoC App
1. On android, goto "Settings" » click TRoC app. » click "Force Stop".

Update TRoC to the latest version on PlayStore

Clear TRoC App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TRoC app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TRoC.

Fix TRoC unable to contact server/ TRoC internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TRoC » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TRoC » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TRoC on android.

Solve TRoC black/white screens issue on Android:

Follow the TRoC android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mahamadou Doumbia, developers of TRoC.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Bright Objects Website

Privacy Policy: https://www.cleverside.com/privacy/

Developer: Cleverside

About this app

It is an application that allows you to deposit your objects and see the objects of your entourage put for exchange. With this application you can exchange your objects easily.