TeleDoctor24 app not working? crashes or has problems?

TeleDoctor24 Status

TeleDoctor24 provides a new doctor visit experience, as never seen before. Get a
professional consultation with a family doctor or a specialist via video, chat
or phone.

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Common TeleDoctor24 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TeleDoctor24 app on iOS and Android devices. Solve all TeleDoctor24 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TeleDoctor24 iPhone Issues and Solutions

TeleDoctor24 iOS app crashes, not working, errors
TeleDoctor24 iOS app network issues
TeleDoctor24 on iOS has black/white screen

TeleDoctor24 Android App Issues and Solutions

TeleDoctor24 has errors/crashing/not working
TeleDoctor24 server network connectivity issues
TeleDoctor24 has black screen

TeleDoctor24 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TeleDoctor24 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TeleDoctor24 app crashes or not working on Iphone (iOS):

Close and restart the TeleDoctor24 app on iPhone
Update TeleDoctor24 app to the Latest Version for iOS
Uninstall and reinstall TeleDoctor24 iPhone app
Update your iPhone to the latest iOS version

Fix TeleDoctor24 on iPhone unable to connect to server/internet connection issues::

To resolve TeleDoctor24 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TeleDoctor24 black/white screen (blank screen) on iPhone:

Follow the TeleDoctor24 iOS app troubleshooting guide Here →

TeleDoctor24 Android App Issues and Solutions

Fix TeleDoctor24 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TeleDoctor24 app issues:

Force Stop the TeleDoctor24 App
1. On android, goto "Settings" » click TeleDoctor24 app. » click "Force Stop".

Update TeleDoctor24 to the latest version on PlayStore

Clear TeleDoctor24 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TeleDoctor24 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TeleDoctor24.

Fix TeleDoctor24 unable to contact server/ TeleDoctor24 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TeleDoctor24 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TeleDoctor24 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TeleDoctor24 on android.

Solve TeleDoctor24 black/white screens issue on Android:

Follow the TeleDoctor24 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TeleDoctor24 GmbH, developers of TeleDoctor24.

100% Contact Match

Developer: TeleDoctor24 GmbH

E-Mail: [email protected]

Website: Visit TeleDoctor24 Website

About this app

As a leader in telemedicine, we always strive to further improve and develop our online platform and the this app app, in order to satisfy your individual needs and the overall patient experience. Telemedicine is the future - experience its benefits today. this app has the ultimate goal of making healthcare as easily accessible as possible, via its Telemedicine platform. Electronic sick notes can also be issued - thanks to our qualified electronic signature it is 100% secure and suitable for submission to your employer. Documents are easily transferred between you and your doctor - 100% encrypted. this app works together with doctors in multiple specialties, to offer comprehensive care and professional consultations. See your e-prescriptions, electronic sick notes, invoices and medication plans at any time in TeleDoctor24 . Simply book your desired appointment directly in TeleDoctor24 , or connect with a physician immediately in a direct consultation, for any urgent matters. It's as simple as that. Our doctors can always issue electronic prescriptions, which can be filled at any of our 8,500 participating pharmacies in Germany. Get a professional consultation with a family doctor or a specialist via video, chat or phone. Data security and protection should be the top priority in telemedicine. All of our servers are located in a German data center and are under permanent security surveillance. In just a few minutes, you will be able to have your first appointment with an online healthcare provider. Your electronic health record is now in your own pocket and always available to you, using this app. this app provides a new doctor visit experience, as never seen before. Amongst them are general practitioners, surgeons, internists, pediatricians, dermatologists, urologists, gynecologists and many others. Your medical information is saved on a separate, highly secured server, which isn't accessible from the outside. Therefore we use the current standards for transmitting and saving your data.