Contact StepDog Support
Company Name: Yingchi Wang
About: StepDog is a virtual pet that lives on your iPhone or Apple Watch and helps you
track your daily step count.
You have to walk StepDog every day to hit your
daily step goal and then he will sleep.
StepDog Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Yingchi Wang
Verified email ✔✔
E-Mail: hello@facer.io
Website: 🌍 Visit Facer Watch Faces Website
Privacy Policy: https://www.facer.io/privacy
Developer: Facer Studios
Privacy & Terms:
https://stepdogapp.azurewebsites.net/Privacy
3 Most reported problems 😔💔
Only works for the newest watches
by BlueButterflyPrincess
I bought a new series three for Black Friday 2020, but apparently there’s an even “newer “ series 4 out! My pet passed away several years ago and when I saw his breed was in premium I quickly upgraded. I was so sad to see that the pet wouldn’t appear on my phone and found out it was because I had an “old” Apple Watch. People, I bought this Watch new, not refurbished. I hope they decide to cater to previous series and if they will in the future I’ll change this review.
Where are my steps
by Bellodaly
I've had this for a few weeks now and though it's pretty to look at (once you get the location package and dog selection package), I don't see it ever recording steps I've done. Last night I walked to the grocery store and back which is about 25 minutes (that's not including the steps I've made inside the store). When I returned home, it said 0 steps made. I've yet to get this dog to sleep because it never tracks my steps. What's up with that y'all?!
Doesn’t Work
by Kmarielittrell
I downloaded this after seeing it on another app thinking it would be super cute on my Apple Watch 9. The phone app keeps crashing (I have a 13 pro max) and there’s no way to add the complication on my watch which is disappointing. If this gets fixed, I may redownload. It’s a cute app and a cute way to motivate your daily steps but doesn’t work.
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