Southwest HS app not working? crashes or has problems?

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Published by Sweetwater Union High School District

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Common Southwest HS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Southwest HS app on iOS and Android devices. Solve all Southwest HS app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Southwest HS iPhone Issues and Solutions

Southwest HS iOS app crashes, not working, errors
Southwest HS iOS app network issues
Southwest HS on iOS has black/white screen

Southwest HS Android App Issues and Solutions

Southwest HS has errors/crashing/not working
Southwest HS server network connectivity issues
Southwest HS has black screen

Southwest HS iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Southwest HS app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Southwest HS app crashes or not working on Iphone (iOS):

Close and restart the Southwest HS app on iPhone
Update Southwest HS app to the Latest Version for iOS
Uninstall and reinstall Southwest HS iPhone app
Update your iPhone to the latest iOS version

Fix Southwest HS on iPhone unable to connect to server/internet connection issues::

To resolve Southwest HS network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Southwest HS black/white screen (blank screen) on iPhone:

Follow the Southwest HS iOS app troubleshooting guide Here →

Southwest HS Android App Issues and Solutions

Fix Southwest HS not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Southwest HS app issues:

Force Stop the Southwest HS App
1. On android, goto "Settings" » click Southwest HS app. » click "Force Stop".

Update Southwest HS to the latest version on PlayStore

Clear Southwest HS App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Southwest HS app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Southwest HS.

Fix Southwest HS unable to contact server/ Southwest HS internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Southwest HS » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Southwest HS » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Southwest HS on android.

Solve Southwest HS black/white screens issue on Android:

Follow the Southwest HS android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sweetwater Union High School District, developers of Southwest HS.

72.73% Contact Match

Developer: MobileUp Software

E-Mail: [email protected]

Website: Visit Southwest HS Website

72.73% Contact Match

Developer: Sapphire Software Solutions

E-Mail: [email protected]

Website: Visit Sapphire Software Solutions Website

About this app

The Southwest Raiders app connects students, parents, and community members with campus news and information. Stay connected with the SOH Raiders!