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About: VidAngel offers content filtering and viewing customization software solution for online videos.

Headquarters: Palo Alto, California, United States.



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Read 40 Customer Service Reviews 😭😔💔

4.9 out of 5
Carl
2024-06-20

Unable to play any episodes on fire stick Played the first 4 but now none of them will play Updated the app

Darla Mann
2024-01-16

i wish that you could complete the chosen before 3 years it may never be finished especially whats going on in israel the rapture could hit please complete this project so it can reach the world before the rapture

Rhonda Hanfelder
2023-06-27

We are trying to order the artwork You Are Mine 20 x 30 with a rustic frame. You are out of that color frame. Is there a wait list for that so we can be notified when it is available.

Donald John Long
2023-06-07

Greetings. I am a music media producer and CEO - manager of a Christian record company, Oak Records Inc. LLC, founded in 1970 by famous record producer Ray Ruff, whom I worked with toward the end of his life and career. He produced a spectacular Rock Opera of the Bible, named TRUTH OF TRUTHS. It was a live stage theatrical presentation first presented in 1971, and the double-LP soundtrack album was released in full dynamic Stereo in November 1971. We are now selling the 2-CD reissue of this soundtrack, produced by myself in 2015 and released in 2018. We highly recommend it. It featured nearly 300 cast and crew members with many famous names in show business. Here is my question: When will we see the Baptism of Jesus shown in THE CHOSEN? Since it was not included in Season 1, I am assuming that if Dallas intends to include it at all, it would be in the form of a flashback memory by one or more of the disciples in recalling John the Baptist and Jesus together. Thanks for all you do! We love THE CHOSEN! Cheers, Donald John Long

Vincent Del Signore
2023-04-19

Hello, I don't have an issue, just a suggestion for Dallas Jenkins of 'The Chosent'. Was hoping you could pass this along? My wife, Rebecca, and her friend, Terry, spent a lot of money and effort to fly to Dallas last summer to be extras in 'The Feeding of the Five Thousand'. Many thousands came to Texas in 100 degree weather, but only a very small number of them appeared in the actual scene. Was hoping maybe Dallas could ask his camera men for all the footage and have most of the camera pans appear in one of the Chosen 'Extras' that they do. That would be so cool for most (or all) of those people to see themselves, even if it's not in the actual episode. That's one of the benefits of today's new world of crowd funding and releasing content whenever desired. Thank you for your consideration. Kind regards, Vinny & Becky

Martha M Jennings
2023-02-19

If possible would you please pass this on to Dallas. I just heard him interviewed about his movie, "The Resurrection of Gavin Stone." I found that movie online a year or so ago (had no clue he was associated with it.) and fell absolutely in love with it. I have told anyone who would listen that they need to watch it. I say all of this to say this who cares what the critics say! The ending of that movie was instrumental in saying many people. Thank you Dallas. Martha Jennings

Tom Moore
2023-02-03

First of all, your program is excellent. I know that seasons 1 & 2 are out on DVD. Are they available in "close caption" for the hearing impaired?

Aimee Bercier
2023-01-03

On the Chosen TV app, Season 3 Episode 4 does not have subtitles. Please add!! Thank you!!

Jenny
2022-10-04

Yasmine Al-Bustami - I was less than happy when I saw her act on NCIS Hawai, you need to vet your actors before allowing them the honor to appear in this series. Check her out on that show, if your viewers see what I saw, they will stop watching "The Chosen."

Laura
2022-06-07

Good afternoon to the producers and writers of The Chosen, This is the second time watching Season 1. I did not understand the character choice to portray Matthew as "off" but this time - when Jesus looked at Matthew in Episode 7 and SAW HIM! Jesus SAW Matthew, He saw Matthew's heart, he saw Matthew's pain and longing and Jesus accepted him. The look on Matthew's fact - confusion then understanding and finally awe and gratitude and humbling that JESUS SAW HIM! This is what I received in being born again - for my Lord, my Redeemer to see me and know what is in my heart! Thank you Jesus for seeing me, thank you for searching and purifying my heart! Thank you producers and writers and all involved in The Chosen for providing me a way to deepen my faith. God bless you, shalom! Laura Stewart Messianic Believer Beth Shechinah House of Glory' Calgary, Alberta, CANADA

Cynthia Oeser
2022-03-17

Hi...is there a mailing address where I can send a positive letter? Thank you

Mitch Oakes
2021-12-01

Please discontinue my service, I do not want this account charged to my account. This account could be under my wife’s name, Karen Oakes, nannyo@ymail com. Thank you.

Ronald J Dent
2021-11-17

Thank you! Relapse into sin is real and all too often a real threat to the acceptance of grace. The feeling of not being good enough or not being enough in and of itself is real. The episode where Mary relapses is so important to me and many others I know who have relapsed into separation from God. Once saved we still struggle with being human. Every scene where Jesus portrays his human self for the sake of knowing me as human is priceless. Most helpful to me is the humor of God with us. God and I laugh often and He is so kind to laugh at my sense of humor. God laughs with me and I love Him in Jesus name I pray. I know I am not enough for perfection. I also know I am enough for God because I accept Jesus and love the best I can moment by moment.

Alisha Allen
2021-10-30

I ordered season 1 and 2 on DVD set in August. I was told it would ship the first of September. Then at the end of September was told there was a glitch in your system and orders did not get shipped. I was also told it would be shipped that day. That was a month ago. I would really appreciate some kind of estimate when my DVDs will arrive. Thank you. I love the series.

Kathy Knapp
2021-10-14

I preordered Season Two and when it arrived it had disc one of Season One and disc two of Season Two. Would you please send the correct disc one of Season Two? I would really appreciate your response on how to fix this asap. Thank you.

Jane McMillan
2021-10-09

I need to cancel my monthly pay it forward. I've tried to do it online but I can't see how to do it. I can't afford the payment right now and I'm getting frustrated. Please help me .Thanks

William Douglas
2021-09-16

45 DAYS AGO I PAID FOR MY ORDER. STILL NO MOVIE BUNDLE! I WANT MONEY, MOVIES, OR PHONE CALL!

Bonnie Cornell(Bailey)
2021-09-08

You make it very difficult to contact you. I have tried all ways and it does not work. I received two poster books that i did not want.I ordered what I thought were two DVD's of season one and one DVD of season two, but got the poster books instead.I do not want them. I spent a lot of money to get what I wanted. How can I return the books and get what I wanted or refund my money.This is really sad. Please help me. My order number is 367217. Bonnie Bailey, don't know where you got Cornell for my last name. Address: 17638 N 35th re Glendale Az 85308 480-313-3334 Please contact me soon Please. this is exasperating!!!!

Scott DeSalvo
2021-08-23

Received Season 1. It is flawed. 1/4 of the screen on the left is missing. Cannot continue as usual to select episodes. Please contact me.

Peggy Sue Lien
2021-08-20

I have been trying to return my hoodie that is way to big and I am getting no where. Very frustrating. When I click on return policy it says click here and enter your order number so I do that. I page comes up Returns and Exchanges and to enter order number and shipping zip code and then to start return. My order comes up. I ordered "I Was One Way" Chosen Hoodie, Grey L, but it say item not fulfilled. What does that mean??? I only ordered a hoodie. When I received my first email, at the top of the email it says, Pre-orders of the Season Two DVD or Blu-ray will ship at a later date. You'll receive updates when it's close to being ready. I DID NOT ORDER THIS!!! Only the hoodie. I want to return and get a complete refund of $47.43. I want to order other things but will not because of this. Someone please respond and tell me what to do before my 30 day is up for a return.

Ruth Everett
2021-08-05

Need to cancel my subscription. Please contact me, thankyou.

Grace Erramouspe
2021-08-02

I need to talk with someone in person, not through texting. I have a defective Season 1 DVD set and would like either a refund or a replacement. I would like to make some more purchases but am reluctant to because of my frustration at this point in trying to fix this problem. Please call me 720 373 0871 or email me ggaxuxa@redacted. I love Chosen and want to make other purchases for gifts. Please help. Grace

JJ Zielinski
2021-08-02

Please call me at (850) 602-8455. I received my DVD and I believe it is flawed. 1/4 of the image on the tv is cut off on the left hand side. Anyone else having these problems? Thank you.

Dolly Ziegler
2021-06-13

I have worn myself out trying to get info on how to exchange my Hoodie for a smaller one. I see I am not the only frustrated fan who can't get customer service. Please call me email me how to exchange my Hoodia so I can wear it! Thank you and please respond.

Nathan Griffith
2021-05-26

I’ve been trying to find where a person could audition for the show. I have a friend who is very talented and wants to be in the show more than anything!

Wendy Roylance
2021-05-25

I'm trying to contact The Chosen's customer service and finding the process very user un-friendly. I had intended to make one PIF donation but noticed a second payment came out of my account the following month. I want to cancel monthly subscription please.

Diana Severson
2021-05-15

I could not watch episode 4 because when I click on the app, an ad comes up and there is no way to get rid of it. Reloaded app seversl times snd turned off phone x 2. Very disappointing. Please help.

Wayne Johnson
2021-05-12

Hi Friends, I love you guys and you are doing a very good job, but we still need LESS time seeing and hearing Dallas on screen. I'm sorry---It's unanimous and it's obvious that Dallas loves the limelight too much. We forgive you---you are a relatively young Christian, with great success dropped into your lap --- we've been there too..... Case in point--- I haven't done this, but with Episode 4, add up the minutes we see or hear Jesus on screen---than compare that to the time we see and hear Dallas after the program. I'm sure you will be shocked, and I'm sure you get the point.... Yes, there were profound moments in the episode, and afterwards, the last thing we need to hear (to ruin the mood) is info of production problems, behind the screens activity, your financial condition, details about this and that, etc. We just took a wonderful, miraculous trip in time to the time of Jesus, and saw him doing incredible things that we've read about for decades---and while those thoughts are jelling into a spiritual experience to be remembered, we get slammed back into the present day--- and must watch and hear Dallas again. We had guests over, so I just closed my eyes and prayed it would be quick--- like I was at the dentist..... I'm an architectural photographer, dealing with professional clients, and many times I'm tempted to tell them how difficult it was to get this shot or that shot, or how much agonizing time it took in post production, etc. ---But guess what---They don't care! They have a beautiful final product in their hands--and they don't want to hear the nitty-gritty---it ruins the experience of seeing their beautiful work on screen. This is constructive criticism---something I'm VERY familiar with (been married 45 years). If I had a million dollars, I would surely give it to you, for these programs are truly remarkable--- and present the gospel stories like we never imagined. Please feel encouraged, for you are accomplishing a "Billy Graham miracle", which is working with many diverse groups of Christians, gaining cooperation and acceptance between people who are normally pointing fingers at each other. The message you give us about Jesus is universal, and not a nit-picky doctrine of confusing words. Great job! Keep up the good work! But the emotional jetlag of being yanked from first-century Israel back to modern America could be avoided. Love you guys!!

Patti Laurie
2021-05-08

Yesterday , 6/7/21 I opened my The Chosen app & this appeared & I can’t click , or swipe it away or respond to it. I deleted the app & reloaded it & it’s still there. Plz help me with this issue thank you! God Bless!

Errol Samuelsz
2021-05-07

My husband and I can’t open our chosen apps as of today. It has a message about advertising that you can’t get out of. I called apple-they said they don’t support 3rd party advertising and can’t help us. Your chosen chat sends you to something asking fir $$. I’m pretty upset about all this.

Hank Holevinsky
2021-04-24

Season 2 episode 2 does not play in the app. Everything else works great! I’ve tried it on multiple devices with same result . Can someone look into this? Thanks!

Charles W Rupert
2021-04-16

After seeing series #1 last fall, I sent $500 through my Discover card, but I can find no record of the gift being received. Then when series #2 came out recently, I sent $999 through Discover, but again I can find no record of its being received. Am I not pushing the right buttons. I'm 86 years old and really DON'T understand very well how to do business through electronic devices. Could you check to see if you received either of my donations?

Karen Riley
2021-04-06

Good morning I accidentally doubled my donation of $299 today I would only like to donate $299 once

James A Blackburn
2021-03-29

Is the Chosen being produced by a 501(c)(3) organization? If so, I would like to support it. What is the proper name of the organization and their mailing address for receiving donations? Thank you

Joshua Turner
2020-12-31

Downloaded episodes do not "cast" to apple tv. I deleted the download, and the streaming version does cast to the apple tv.

JAMES BOARDMAN
2020-12-17

Please call me ASAP ON PROBLEMS WITH ORDERS. Need to correct immediately!

Donna Anthony
2020-10-03

Just received my wonderful movies but I’m having trouble I can only see the first episode I can’t change it to the next one I don’t know why it’s not letting me do that I’ve tried everything I kind of wish it was all one movie together instead of separate episodes just because I’m having this issue if you can enlighten me on how to get to my next episode I would so appreciate it longing to see the Christmas one thanks for your great work

Even my 14 yr old son couldn’t stop watching!

2022-04-28

by Beware In-app "purchases"

I watched the first season marathon style while stuck at home after my son’s surgery. He would wander in the living room and end up staying a while, asking questions, laughing, and (here’s the kicker) not looking at his phone! The last 2 episodes he stayed for the entirety of the episodes. He asked questions that could only be answered by starting over - which we did! This gave us a wonderful opportunity to not just share the gospel story, but explore the humanity of Jesus, discuss the history of the time, and answer all of his questions about the “flash backs” to the Old Testament. My son doesn’t sit through ANY show - even major motion pictures unless we are at a movie theater. The fact that this series had him fully engaged to the point of asking questions and talking about it with me after is HUGE!! I am struck by how any license taken with the backstories or the characters personalities never veered from the biblical script - it just filled in the blank. I was expecting some deviation as we’ve seen so many times in Bible movies and mini series of the past. You only ENHANCED the biblical script and didn’t change it in any way. I am downloading the app to watch season 2. I am 100% behind you and this movement, and I am diligently praying God uses this to mount a spiritual revolution calling people to Christ and deepening the faith of believers everywhere. God bless you and the work of your hands!!

Amazing!!

2022-05-05

by VantasticFreedom

I love this show so much. It’s changed my life. My relationship with God has become so strong. Now, I continually want to please him. He is my Light and my Salvation. Thank you to Dallas Jenkins for listening to the call and following the leading of the Holy Spirit in this project. It has brought so many of us closer to our God, and renewed our focus on the Almighty. Reading my Bible is more enjoyable now, and I can understand things in a way I didn’t before. This show is great at bringing out the humanity and struggles of the disciples, as well as that of Yeshua/Jesus… being that He was God, but in a very human body. Everyone is so relatable and I see my own life in some of the stories, like Mary of Magdala, Nathanial, and even Nicodemus in some ways. There isn’t an episode that doesn’t choke me up, and it’s the same no matter how many times I watch. I’ve watched this series about 6 or 7 times now, and I will continue to watch when I need to put my focus back on God and less on the problems of life. What I love most about this show is that it’s the most Messianic version of Jesus that there has ever been. Jesus was a Jew and so many forget that, especially those that have made Jesus films in the past. This is the most middle eastern depiction of Jesus and His disciples that had ever been made. I appreciate how much time and effort that Dallas and His crew put in to get this all right. Thank you all again for your work. It’s been amazing!!!

Thank you Jesus

2022-05-12

by YourFace

God is using this right now to help free me from 12 years of addiction and anxiety and depression. I used to see the face of my abuser when I tried to pray or read the Bible it made keeping my faith feel impossible, so I gave up I thought God hated me and I went on my prodigal journey. Somehow this portrayal of Jesus resonates so deeply with my heart that the more I watch the show the more the face of this portrayal of Jesus is slowly erasing the face of my abuser I don’t know how to describe this and it must sound absolutely crazy to people. But I’ve been able to start praying again because of it I’m able and hungry to read my Bible each day now because of it. To everyone who has played and is playing a part in creating this show I just want to say from the bottom of my heart, thank you for saying Yes to the Holy Spirit everyday that you’ve written and prepped and worked on this show. Season 2 episode 4 is a lightning rod from the Holy Spirit DIRECTLY to my heart and soul. I watch it any day I feel tempted to go back to the addiction and I’m about to join a a group that I know has had great success with sobriety. This is a review as well as a testimony. To the doubters I say, if you’re here reading this, I believe there’s a purpose, pray and ask Jesus to reveal Himself to you. To the fellow believers please pray for me. I just got the 40 day devotional and I NEED spiritual food to stay in Gods grace. Thank you for your prayers.


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