Contact PowerDirector: AI Video Editor

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About: CyberLink is a developer of world-class video and photo editing software for professional results at
all skill levels.

Headquarters: San Jose, California, United States.



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PowerDirector: AI Video Editor Contact Information

Listed below are our top recommendations on how to get in contact with PowerDirector: AI Video Editor. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact PowerDirector: AI Video Editor. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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E-Mail: [email protected]

Website: 🌍 Visit PowerDirector Website

Privacy Policy: https://www.cyberlink.com/prog/ap/app-privacy-redirect.jsp

Developer: Cyberlink Corp


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Privacy & Terms:

https://www.cyberlink.com/stat/company/enu/tos.jsp

https://privacy.cyberlink.com/deu/privacy-policy#p11




Read 9 Customer Service Reviews 😭😔💔

4.6 out of 5
Lucky Channel
2023-01-01

I am already subscribed for 1 year. But its working in Mobile only and its not working in my Laptop. So I want work in my Laptop please help me this subscription want in Laptop also. please give reply how to login in my Laptop?

David Carter
2022-08-24

My app is crashing all the time its been working fine for 8mths just in the last 2 days has this been happening, can you help ?

Phillip Marrineur
2022-05-19

Unable to cancel free trial I can't find details to unsubscribe

Engel Escomo
2021-12-04

Cancel subscription of power Director

Vijay Shankar Singh
2021-07-08

I am anable to purchase

Angelique Brown
2021-05-04

Hello, I have been trying to cancel my subscription, but it's not allowing me too. Please cancel immediately. Angelique Brown

SUPER LAGGY CONSTANT ISSUES

2022-04-28

by Skykinz

So happy I paid $40 for this... not. I’ve had nothing but issues with lag on every single thing I do. For example, I go to split a clip & it freezes for a good 8 seconds before it actually clips it. Try to undo that? Another 8 second freeze. Now it crashes and kicks me out whenever it feels Ike it. OH ALSO! It will delete your clips & say it’s because you deleted the media off your phone when you never did. Literally anything I do, it freezes. This app is trash, don’t waste your money.

UPDATE! App still continues to lag if you try editing a video over 10 mins in length. I’m coming on here to update this review because this happened just now while trying to use app again.

AS I WAS EDITING, (which mind you has a good amount of splitting both video & voiceover recordings from my mic and being sure they match up in sync perfectly.. A LOT of effort put into this) the media goes red MID CUT & says it cannot be found... the media is still on my phone like it was when it initially pulled it. Ruined & Ridiculous! It’s just so unfortunate that you pay for an app like this with all it has to offer... and you implement multiple things like music/video/text/voiceover and it can’t even keep up with using all of them without such lag.

Great! But a problem

2022-05-05

by Angela Loves Uni

Ok so I got this app I love the new update I really like the new stickers, easy to use. but when I did a test, it blocked my video the media was not found. So I was very sad but I’m not judging, or trying to be rude. But I was..And this was when I gave it the last chance. To not block my video, but..its not change science 2 years ago, So I would want some Changes to not block your media. But keep the updates uploaded, The only change I want is to not block your media/Photos. If you could you don’t have to. :) it’s just fine! You don’t have to do that I think I started using it when 2017 I think and I really liked it, but 10 months ago I did vlogs inside, The house. But it was private so don’t try to ask the user 😅. And it blocked it. Black but it’s ok, so that’s the only problem I want you to change remember you don’t have too. And thx for reading!

Timeline and chroma-key

2022-05-12

by Veasool

This app is supposed to be compatible with my ipad pro, but the chroma key is not available. I bought this app primarily for the chromakey. I have other movie making apps that I like as well, all I need is basic editing. I really wanted to explore a little more with chromakey and its ability to mask and blend, but the chromakey feature is NOT AVAILABLE as indicated.

The timeline feature is annoying. If you have ever used CyberlinkPowerdirector desktop version, it is a little bit different. I wouldn’t say it is a lot better. Each version has its ups and downs. So far, I am not completely satisfied with either of them. Each has features that are annoying to use. The videos make it seem so simple but it really isn’t. In order to add a layer, I’d have to add the content in order. If I were to add it after I had already made adjustments and edit the footage, I can’t just add content without everything getting moved and adjusted out of the order I previously placed them. Too bad I paid for the whole year instead of just trying it out for the month. I want a refund!


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