BenQ Smart Control app not working? crashes or has problems?

BenQ Smart Control Status

Last Updated on 2023-10-11 by BenQ

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4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

Not working

75.0%

25.0%

problems reported in the last 24 hours

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Common BenQ Smart Control Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BenQ Smart Control app on iOS and Android devices. Solve all BenQ Smart Control app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BenQ Smart Control iPhone Issues and Solutions

BenQ Smart Control iOS app crashes, not working, errors
BenQ Smart Control iOS app network issues
BenQ Smart Control on iOS has black/white screen

BenQ Smart Control Android App Issues and Solutions

BenQ Smart Control has errors/crashing/not working
BenQ Smart Control server network connectivity issues
BenQ Smart Control has black screen

BenQ Smart Control iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BenQ Smart Control app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BenQ Smart Control app crashes or not working on Iphone (iOS):

Close and restart the BenQ Smart Control app on iPhone
Update BenQ Smart Control app to the Latest Version for iOS
Uninstall and reinstall BenQ Smart Control iPhone app
Update your iPhone to the latest iOS version

Fix BenQ Smart Control on iPhone unable to connect to server/internet connection issues::

To resolve BenQ Smart Control network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BenQ Smart Control black/white screen (blank screen) on iPhone:

Follow the BenQ Smart Control iOS app troubleshooting guide Here →

BenQ Smart Control Android App Issues and Solutions

Fix BenQ Smart Control not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BenQ Smart Control app issues:

Force Stop the BenQ Smart Control App
1. On android, goto "Settings" » click BenQ Smart Control app. » click "Force Stop".

Update BenQ Smart Control to the latest version on PlayStore

Clear BenQ Smart Control App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BenQ Smart Control app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BenQ Smart Control.

Fix BenQ Smart Control unable to contact server/ BenQ Smart Control internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BenQ Smart Control » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BenQ Smart Control » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BenQ Smart Control on android.

Solve BenQ Smart Control black/white screens issue on Android:

Follow the BenQ Smart Control android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BenQ, developers of BenQ Smart Control.