PCH+ app not working? crashes or has problems?

PCH+ Status

Published by on 2023-11-14

Welcome to PCH+! Get ready to explore everything PCH has to offer as you play
FREE games and discover new and exciting ways to win at each and every turn.
Start your journey now and unlock amazing surprises as you travel through each
level.


I have a problem with PCH+

Are you having issues? Select the issue you are having below and provide feedback to PCH+.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
625.0%

Crashes
56.3%

Not working
37.5%

Connection
6.3%


Reported Issues: 100 Comments

By Patrick   2 weeks ago


Slots app will not open this week, keeps crashing

By Justin Peterson   1 month ago


When some ads end it force closes pch app and brings up google play. Losing reward and making you load and play again.

By Alan Hart   2 months ago


Why will pch not let me play all of the sweeps games? Or vip games either on my android phone. This problem started a week ago with all of the new changes. The new changes are not working nearly as well as the games used to work.

By B Dunn   5 months ago


Issue still exists. Every time I play and get tokens the my total is going DOWN not UP. My total token is shown as a NEGATIVE NUMBER MINUS SIGN AT THE FROM OF THE NUMBER. Token are removed not added. Any updates on when this will be fixed?

By B dunn   5 months ago


Noticed that the app has my token count as a Negative number now and each time I play a game, my number of tokens is becoming smaller. What's up with that?

By B dunn   5 months ago


Noticed that the app has my token count as a Negative number now and each time I play a game, my number of tokens is becoming smaller. What's up with that?

By Marj   6 months ago


I have the same problem reported by Sandy Harness about 12 minutes ago Have been trying to get help with notifications on this app for a while now with NO luck .Whenever I get a notification saying Thank you for playing again today and I an suppose to get tokens for this but when I click on it it always sends me to app store and says it is an alternate link.Already have app and as a result of this link I GET NOTHING. WHY????? This began happening a little over a week ago. I have cleared cache and data. When that didn't resolve the issue, I uninstalled and reinstalled it. That made no difference. I tried changing app settings to ask everytime I clicked a notification, that worked for some notifications but those notifications promising token rewards still redirected to the app store. Something is broken.

By Sandy Harness   6 months ago


Have been trying to get help with notifications on this app for a while now with NO luck .Whenever I get a notification saying Thank you for playing again today and I an suppose to get tokens for this but when I click on it it always sends me to app store and says it is an alternate link.Already have app and as a result of this link I GET NOTHING. WHY?????

By Sandy Harness   6 months ago


I keep asking for help and get none.I get notifications from pch+app for being a vip like I get 300,000 tokens for todays vip reward and have never got one.The only semblance of help was update app which I did and still nothing.,Why won't anyone help?

By bertie w. davis   7 months ago


I WANT TO WIN THE SUPER PRIZE SINCE1989 PCH SAIDS NO NEVER HAVE PCH BEEN TO MY ADDRESS NEVER THIS IS NOT A SHORT POINT OF TIME IT IS A LOT OF TIME GONE NEVER CAN YOU MAKE IT UP

By Anthony Murray   8 months ago


I keep getting an error message after playing games. Also, sometimes certain games freeze while in the middle of playing them.

By Anthony Murray   8 months ago


I keep getting an error message after playing games. Also, sometimes certain games freeze while in the middle of playing them.

By Karlene Choates   8 months ago


When I got into Las Vegas to play the games do not show up. Continuous looping of screen stating game loading, updating prizes, etc

By Gail McPeek   8 months ago


The new PCH+ games are deducting my winnings instead of adding them to my total amount.

By Kawthar ramahi   8 months ago


I can't enter pch+, because it's running behind the home page and i can hear it but not see anything, latest update is not goodđŸ˜©

By Debbie Holcomb   8 months ago


Same as Brett: Ever since the latest update, I have not been able to play any of the games on the PCH+ App. I can log in, and click on each individual world. But when I go to click on the first game of any of the world, it gets stuck on the loading screen and will not take me to the game. I have tried clearing my cache and data. I uninstalled and reinstalled the app. Nothing works. It will not advance me past the loading screen in any game. Extremely frustrating.

By Brett H.   8 months ago


Ever since the latest update, I have not been able to play any of the games on the PCH+ App. I can log in, and click on each individual world. But when I go to click on the first game of any of the world, it gets stuck on the loading screen and will not take me to the game. I have tried clearing my cache and data. I uninstalled and reinstalled the app. Nothing works. It will not advance me past the loading screen in any game. Extremely frustrating.

By Linda Johnson   9 months ago


The message below is all I have received for the past 2 months or so, therefore cannot enter contest during this time period. By the way, I have reported this to you numerous times. Today, I received the Time Sensitive entry, logged in at pch.com/actnow and entered activation code, nothing happened. Is all of this just more SPAM? Bad Request - Request Too Long HTTP Error 400. The size of the request headers is too long.

By Joann   10 months ago


it is asking me to update but I have the latest version. It removed the the little car at the top to play additional games and i cannot log in. There is no menu at the top anymore to log in and prefrences. I tried uninstall and reinstall and nothing.

By Edward Meaux   11 months ago


I am not seeing the advertisements for free bonus tokens. Thank you

By Ben Hess   11 months ago


Says l need to update but google not allowing the update to process

By Zack T   1 year ago


PCH+ app stopped working correctly after I did the update today. (4/27/23) Areas are not closing after you play them which is not letting you complete worlds or open chests. It was working fine until the update. I did everything the PCH tech person I chatted with told me to do and it still isn't working.

By Robert B Winfield   1 year ago


Pch# updated .first game completed but treasure chests do not close. Can not go forward. Ever since I started pch + always problems

By William   1 year ago


After updating as required by the game, PCH+ will not let me complete the main game. All stages completed but the treasure box won't open. The stops do not go flat even though they state they are processing entries and tokens, so the chest won't open. Have updated, restarted, uninstalled multiple times - to no avail. Funny how the ads will play fine but the game doesn't...

By Joanie Lopez   1 year ago


I played all the mini games in a world but it won't let me open the treasure chest. I just barely upgraded today đŸ˜©

By Michael Lehland Blair   1 year ago


PCH+ has the most agressive anti adblocking of ANY app I've ever seen!

By Carol Evensen   1 year ago


PCH+ will not let me complete the main game. All stages completed but the treasure box won't open.

By Dennis Stickley   1 year ago


PCH+ locks up and can’t play on MY iPad!

By Nan Harris   1 year ago


The stops do not go flat and the road doesn't continue. It goes back to the main scree In the past 4 have uninstalled. And then reinstalled

By rick   1 year ago


app plays adds then boots you out of app

By Linda Techmeyer   1 year ago


How do I unlock the last PCH+ game level. I complete it but it is still locked.

By Nan Harris   1 year ago


app not working correctly. As I go through - the short poles remain and are not flattened and I cannot open the treasure chests

By Katelin   1 year ago


Having terrible connection sigil from this app . I need help

By Dulia Chamberlain   1 year ago


I try but never got them seen like somebody is been hacking my phone cause I see them them early than when I open my app they r gone

By William Lord   1 year ago


My pch+ app keeps sending me error messages : Please check your network connection and try again. I have done all the other troubleshooting suggestions and nothing fixed the problem

By Michael Novotney   1 year ago


I have a problem, anything I try to do I continuosly shows it loading with the balloons and rectangle that says loading. The only way to clear this is to exit then restart the app. help cause I don't know why this is happening? Later.

By Delivery a   1 year ago


Your site/app blows. You fix nothing and don't respond to any complaints... Never win any of your bloody contests. Liked to play majong occasionally. Now don't want to have ANYTHING TO DO WITH BADLY DONE PCH. MORONS

By Donna K Allen   1 year ago


when playing games, tokens do not add up. for the last week or two, every time I try to spend tokens, my password will not take, have had it done at one point 6 times in a row. getting to where it's not worth the effort. by time points are added up, some items gone. been having the so called "tech-problems" for WAY to many weeks now.

By Ben   1 year ago


I put everything in to register and press continue but doesn’t do anything and won’t register me. What do I do?

By Ben   1 year ago


I put everything in to register and press continue but doesn’t do anything and won’t register me. What do I do?

By Denna Weber   1 year ago


I have played many games on pch+ and supposedly earned beaucoup rewards. But they didn't register on my rewards!

By William Sibley   1 year ago


When l load any pch app it jams my phone and the phone cannot be used until l power down and restart

By lena rogers   1 year ago


tokens are not registering when I play the games for tokens, it is frustrating. I have been a customer since 1957 prior to getting a computer, spent so much money on things I do not need in hopes of winning...also frustrating

By Carol Pease   1 year ago


Not getting the right amount of tokens. On pc and app.

By Elido Reynaldo Garza   1 year ago


I have a problem with the PCH+ App when I try to play a green box appears around the privacy policy an as I try to play the game the green box moves till It goes to the policy page. Can you please help

By Denna Weber   1 year ago


Every time I try to complete a series of games, such as scratch offs to get to Danielle's token surprise, games get halfway through and get "stuck." I see to play these and other games with ease and pretty quickly. Today and other days, I have spent 2 hours just trying to bump the site and finish a package of only five. Please help. I've tried all the ideas you post on YouTube. Nothing has worked. I WANNA WIN, IM HUNGRY!

By Michael Shaffer   1 year ago


Green box around privacy button. Can’t click on game Can’t play in days

By Karen Grassi   1 year ago


I uninstalled & reinstalled my PCH+ APP, then followed all the instructions now it's running very slow, how can I fix this? Or can you please correct this situation. Thank you

By Karen Grassi   1 year ago


I uninstalled & reinstalled my PCH+ APP then I signed back in again, my email was also updated earlier I'm playing on the same Android N100 phone and it's making me start out as if I never played before. This is the second time this has happened. Originally I was at top of the leaderboard then worked my way up and now it want me to start again as if I am a new player. Help

By GAIL McPeek   1 year ago


Downloaded PCH+ on my IPhone and now I am locked out. The games are frozen. I have done everything the Apple Support Team told me to do but still can’t playđŸ€·â€â™€ïž

By Catherine I Doten   1 year ago


I have finished an envelope game like bowling and wait 1-2 minutes through the ADs for the Bonus points But don’t get the points.

By Nan   1 year ago


Red gift box appears at bottom of screen and I can go no further on pch app

By Linda Woods   1 year ago


Every time l play the game it freezes just like everybody on here are also saying! Then to get off of the site l have to reboot my phone every time! I wish you would discontinue this game since so many of us cant play! And yes l have ckeaned cookies & the cache. Linda Woods

By Vida R Gutauskas   1 year ago


My PCH+ was working fine. Today I couldn't get on PCH+. Kept getting a connection message. I uninstalled it. Now I tried to install it and I get pending message on Google. Help! Thank you, Ms. Vida Gutauskas

By Vida R Gutauskas   1 year ago


My PCH+ was working fine. Today I couldn't get on PCH+. Kept getting a connection message. I understood uninstalled it. Now I tried to install it and I get pending message on Google. Help! Thank you, Ms. Vida Gutauskas

By Elvira Harris   1 year ago


Pch app check wiffiand it freezes can't play

By David Arnold   1 year ago


I can no longer play Winnerville on PCH+. The game shows the screen but doesn’t recognize an input . I have turned off pop up blockers, shut iPad all the way off , changed default browser , and changed to Edge . Still can’t get game to recognize input . Just keeps saying to double click privacy off. Tried to sign out of game Now have to double click or 5 or 6 clicks to register a letter. Entered my password. And couldn’t get game to let me sign in . It worked one day and not the next . No updates HELP Cynthia Arnold

By David Arnold   1 year ago


Most of the time when playing PCH games the screen freezes privacy box is high lighted and can’t make anything move the game seems to work but doesn’t recognize the input ? Keep getting notices that I’m loosing coins and tickets

By Angela Cates   1 year ago


I think it's my privacy policy on pch lotto app. It's not working good

By Christal Collins   1 year ago


The PCH+ app freezes with a green block around the privacy policy so wherever I push on screen the privacy policy comes up. I received a notification for 100 entries in the Grand Prize drawing, but the screen was frozen in this way & I could not complete the board. Very disappointed for losing that opportunity. Please fix this issue so it doesn't happen again & you should send that opportunity again.

By Christal   1 year ago


The PCH+ App Freezes with green block around the Privacy Policy. I try every suggestion online & end up uninstall & reinstall to fix issue. Also, I got a notification for a special onetime of 100 entries into the $7000 a week for life, when I clicked on it & it went to app started & then froze again. I was very upset as I lost those entries because it was frozen with the green block around privacy policy again. Every time I clicked anywhere on the screen the privacy police came up instead of Opening the Envelopes. VERY DISAPPOINTED I play every day in hopes of winning, if the app freezes & takes away my entries because I have to Reinstall. This needs to be fixed please it's frustrating.

By Dorothy Fish   1 year ago


App keep saying push double button try that still can get it to proceed the screen comes on the game but it won't let me get further in on the regular PCS app

By Laura Burlton   1 year ago


I am having trouble to get out of the policy to play games. What should I do? Turn my phone off and see if it is working

By Kimberly Harrell   1 year ago


The email to get 100,000 tokens has not worked at all since it updated

By Kimberly Harrell   1 year ago


In the PCH + App when you get the game to pop the balloons no matter what you pop you only get 100/1000 tokens. It’s not working right

By Martha Gayle   1 year ago


I can’t get on the sweepstakes games because of the privacy policy. Help please!

By Maria Seiy   1 year ago


This PCH +APP not working CRASHED!!!!!! what's wrong????

By Ed Priest   1 year ago


How to opt out ofPCH➕

By John Jarowski   1 year ago


App on phone not working. Only the opening screen comes up and rotating circle of lights as if loading but never moves on from there. Problem has persisted 2-3 days.

By Nicolette Lepen   1 year ago


My pch+app was glitching so I went ahead and uninstalled it and tried to reinstall but when trying to reinstall the app it doesn’t work, it keeps saying loading.

By Gail McPee   1 year ago


Downloaded PCH+ on my iPhone and now it is locked. Haven't been able to play for weeks. I have done everything that was mentioned to do to unlock the screen but no luck. I give up. I now wasted over a year of playing these games because of this problem.

By Sandy Harness   1 year ago


The balloon popping game only gives you 100(the lowest) no matter what you hit,NOT FAIR. Also the email giving you an extra 100,000 for being a vip has not worked one time since changing email style. This has gone on for weeks. PLEASE SOMEONE DO THEIR JOB AND FIX THIS !!!!

By Edward A MacMillan   1 year ago


The game where you aim the dart at the balloons gives you only 100 points (like the pink) no matter what balloon you hit. Also the first game on the nightlife does the same thing no matter what pad you land on.

By Robert Rodriguez   1 year ago


Keeps aSking to disable top vectoring plane.. no further access to app screen

By Jennifer Parker   1 year ago


Hello! I hope you are having a good night. I am having trouble with the app since 6:30 Arizona time. It would freeze and I received a detour page. I took photos. I contacted customer service rep because this is an important day to me and I was told to delete the app and update. I already updated. The person disappeared so I logged onto my iPad to try to resume playing. I deleted the pch app off my phone like I was a divided to do and for 2 hours it will not load back onto my phone. My phone isn’t having issues with any other app. I’ve put my heart into this day and it’s not working for me to complete things.

By John Rodems   1 year ago


Fix PCH +, Pch Lotto and Pch Slots there all down it’s been more then 4 days . I’m tired of this Shitshow I clear the cookie/ Caps he’ Do something you Cuckold Fucktards

By Robert Shapland   1 year ago


can't exit - have to restart phone

By Patricia Schuver   1 year ago


Screen freezes and nothing releases it
.

By Patricia Schuver   1 year ago


Screen freezes and nothing releases it
.

By Carol Green   1 year ago


Four times in the past 2 weeks I got lucky and landed on the golden table with the "frisbee" which should have given me 25k tokens. The game gave me 1,000 instead. Also, the timer on the night games is giving me fits. I've discovered that if I restart my phone (even if I've already restarted it previously that day), it will let me in to play the games. Otherwise it locks me out with a message that I can play again in 24 hours even when it's only a few minutes after 5PM (when the night games open up). Admittedly, this could be a problem with my phone since restarting it allows me to open the night games app, but I sat with it watching the countdown to time to play once and it flipped from zeros to the message that I could play in 24 hours.

By Mel Kottwitz   1 year ago


After 3 days of PCH+ not working, I removed the app and reloaded it - so far, so good!

By Louise Alvarez   1 year ago


My game is frozen I can not play it has been about a week now! I am losing out on so many tokens! I keep asking for help but no answer yet

By Troyce Sosebee   1 year ago


PCH+ is not giving rewards. PCH APP is not giving the 50,000 bonus points.

By Reginald Reed   1 year ago


Need to update

By Becky Dorman   1 year ago


won’t let me play my Pch game keeps saying privacy policy disabled ? what does that mean never did this before

By Troy   1 year ago


This app just started talking. Everytime I open it says "privacy policy" multiple times and It will only allow me to navigate by pressing up and down volume. The touchscreen gets disabled. When I close the app everything on my phone works normally

By Robin R Zillmer   1 year ago


The second treasure chest from the games section just fast flashes those dots like it's loading, and remains on that screen until just exiting. Can't finish that level to move to the next losing lots of tokens. Yesterday it froze in the Winnerville section. I've cleared cache and cookies multiple times and rebooted my phone and computer. That seems to be what they always tell you to do and therefore I try those fixes before contacting anyone.

By Sandra A. Witt   1 year ago


Every time I am having a great game in PCH games, the money games. They freeze up.?????? The featured game of the day.

By Susan Crotwell   1 year ago


Everything I try to do in the app takes me directly to the Privacy Policy but only after I tap 3 or 4 times

By Kristen   1 year ago


I have been having issues with both PCH+ and PCHLotto apps. PCH+ loads fine at first but then a voice starts talking fast saying to read the privacy policy and it won't let me click on any of the tabs unless I tap multiple times. PCHLotto app freezes after I play the first card and won't even load the ads or let me go to next card. That worries me because what if you win and it freezes up on you and you lose out? That would make me really mad. Please fix these issues ASAP..Thank you!

By mahelia barroso   1 year ago


My app is frozen, it opens but none of the tabs work n cannot play the game. I thought to delete the app n download it again but I am afraid to lose my rewards. What is the solution to unfreeze it!

By Kim Regur   1 year ago


Rick played pch+ it is frozen soon as push start to begin game fix please

By David Blackburn   1 year ago


The screen keeps freezing and won't let me play the sweeps I have restarted my phone multiple times and no joy. I just can't get into the games tonight

By Isabel Reilly   1 year ago


I am having problems with PCH +, it doesn’t work !

By Joey Mulick   1 year ago


The app was working fine for a while. But now it has just stopped working. It's not letting me play. There is a voice now on the app telling me that my privacy policy has been disabled. Can't seem to turn it off.

By Mike Pierick   1 year ago


App keeps freezing at processing. Have re-booted, uninstalled and reinstalled app, cleared history and cache. Have done all several times. Nothing seems to work.

By Dorothy j (DJ) Schroth   1 year ago


My app keeps getting stuck at “Processing your Entries and Tokens”. I’ve re- down loaded the app twice and have to keep turning my phone off then back on. Sometimes it works sometimes it doesn’t .

By Kristyn   2 years ago


App loads up fine, but when I play scratch-offs and lotto games, the screen freezes on the game card after numbers are submitted and never continues to the ads. I have deleted and redownloaded it multiple times, updated my iPhone's software, and force restarted my phone but am still having this problem.

By Gary Sloman   2 years ago


Home Screen is locked up and cannot get buttons to respond for games or sign in or sign out. App voice says disabled?

By Alvin Oglesby   2 years ago


why is it that on lotto and games on the pc after each puzzle there ia a 35-40 second "black screen, black screen with a circular arrow in center screen, or a black screen with a time line sliding timer ? BLACK SCREEN I THE AREA WHRER THE GAME GOES. WITH THE WHITE AREA AROUND IT. 35-40 SECOND BLACK BOX AFTEREACH GAME PART.


Common dislikes about PCH+ app

- Glitches and bugs

- Freezing up is the biggest problem

- Bad engineering

- Require to watch 3 or more advertisements before you can move on to play the next 3 second game

- Fake x in the corner that takes you out of the app to the advertisers site instead of closing the ad

- Seized up at the treasure chest seven of the fourteen days



Have a Problem with PCH+ - Real Prizes, Fun Games? Report Issue

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Common PCH+ Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PCH+ app on iOS and Android devices. Solve all PCH+ app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. PCH+ iPhone Issues and Solutions

  2. PCH+ Android App Issues and Solutions

   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Publishers Clearing House, developers of PCH+.


40% Contact Match

Developer: Publishers Clearing House

E-Mail: [email protected]

Website: Visit PCH+ Website



About this app

It’s easy, it’s free, it’s fun to play and the best part is it’s powered by Publishers Clearing House – so you know it’s packed with prizes.  Travel from city to city, stopping at destinations along the way to play exciting Token Games and score lots of PCH Tokens – you’ll get 10X TOKENS on all games every day.  Just take aim to see how many Tokens you’ll score (and then, watch them multiply!!! ) -- it’s easy.  Get ready to explore everything PCH has to offer as you play FREE games and discover new and exciting ways to win at each and every turn.  Plus, you can redeem your Tokens for your shot at lots of REALLY BIG PRIZES anytime in the PCHrewards Token Exchange.  Claim EXTRA ways to win by playing during the day and again at night with the PCH+ App Night World.  Remember, after you install PCH+, turn on your Push Notifications so you never miss your chance to win prizes.  There’s a whole world of fun, excitement and winning waiting inside PCH+ and it all starts with just a tap.  Get your FREE DOWNLOAD now and get in on the excitement of this brand-new Publishers Clearing House experience.  Make sure you open all your destination envelopes to claim your Tokens and entries.  Then, reserved as a reward for completing your mission, each level has its own unique treasure chest with lots of SURPRISE BONUSES inside.  Start your journey now and unlock amazing surprises as you travel through each level.  Start playing and see what’s waiting for you!  Welcome to PCH+!  Unlocks daily from 8PM-6am, ET. 



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