PCH+ app not working? crashes or has problems?

PCH+ Status


I have a problem with PCH+

Are you having issues? Select the issue you are having below and provide feedback to PCH+.




⚠️ Most reported problems ⚠️

Not working
36.3%

Crashes
33.5%

Connection
14.3%

Something else
8.2%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of PCH+ Problems 😠👌🔥

- Glitches and bugs

- Freezing up is the biggest problem

- Bad engineering

- Require to watch 3 or more advertisements before you can move on to play the next 3 second game

- Fake x in the corner that takes you out of the app to the advertisers site instead of closing the ad

- Seized up at the treasure chest seven of the fourteen days

  105 Reported Issues: 😵🆘🛟🚨📢

Timothy J.
2024-10-30

This app keeps crashing every single time I try to play.

Bert
2024-08-21

On the main island, the claim prize chest keeps crashing, as does the Beach Party game with 2 days left to enter. The initial "open chest " function crashes as do each chest prize claim at the end of each "world." No chest can be opened or claimed

Patrick
2024-04-12

Slots app will not open this week, keeps crashing

Justin Peterson
2024-03-11

When some ads end it force closes pch app and brings up google play. Losing reward and making you load and play again.

Alan Hart
2024-02-17

Why will pch not let me play all of the sweeps games? Or vip games either on my android phone. This problem started a week ago with all of the new changes. The new changes are not working nearly as well as the games used to work.

B Dunn
2023-11-19

Issue still exists. Every time I play and get tokens the my total is going DOWN not UP. My total token is shown as a NEGATIVE NUMBER MINUS SIGN AT THE FROM OF THE NUMBER. Token are removed not added. Any updates on when this will be fixed?

B Dunn
2023-11-05

Noticed that the app has my token count as a Negative number now and each time I play a game, my number of tokens is becoming smaller. What's up with that?

B Dunn
2023-11-04

Noticed that the app has my token count as a Negative number now and each time I play a game, my number of tokens is becoming smaller. What's up with that?

Marj
2023-10-05

I have the same problem reported by Sandy Harness about 12 minutes ago Have been trying to get help with notifications on this app for a while now with NO luck .Whenever I get a notification saying Thank you for playing again today and I an suppose to get tokens for this but when I click on it it always sends me to app store and says it is an alternate link.Already have app and as a result of this link I GET NOTHING. WHY????? This began happening a little over a week ago. I have cleared cache and data. When that didn't resolve the issue, I uninstalled and reinstalled it. That made no difference. I tried changing app settings to ask everytime I clicked a notification, that worked for some notifications but those notifications promising token rewards still redirected to the app store. Something is broken.

Sandy Harness
2023-10-05

Have been trying to get help with notifications on this app for a while now with NO luck .Whenever I get a notification saying Thank you for playing again today and I an suppose to get tokens for this but when I click on it it always sends me to app store and says it is an alternate link.Already have app and as a result of this link I GET NOTHING. WHY?????

Sandy Harness
2023-10-01

I keep asking for help and get none.I get notifications from pch+app for being a vip like I get 300,000 tokens for todays vip reward and have never got one.The only semblance of help was update app which I did and still nothing.,Why won't anyone help?

Bertie W. Davis
2023-09-04

I WANT TO WIN THE SUPER PRIZE SINCE1989 PCH SAIDS NO NEVER HAVE PCH BEEN TO MY ADDRESS NEVER THIS IS NOT A SHORT POINT OF TIME IT IS A LOT OF TIME GONE NEVER CAN YOU MAKE IT UP

Anthony Murray
2023-08-21

I keep getting an error message after playing games. Also, sometimes certain games freeze while in the middle of playing them.

Anthony Murray
2023-08-21

I keep getting an error message after playing games. Also, sometimes certain games freeze while in the middle of playing them.

Karlene Choates
2023-08-16

When I got into Las Vegas to play the games do not show up. Continuous looping of screen stating game loading, updating prizes, etc

Gail McPeek
2023-08-13

The new PCH+ games are deducting my winnings instead of adding them to my total amount.

Kawthar Ramahi
2023-08-11

I can't enter pch+, because it's running behind the home page and i can hear it but not see anything, latest update is not good😩

Debbie Holcomb
2023-08-11

Same as Brett: Ever since the latest update, I have not been able to play any of the games on the PCH+ App. I can log in, and click on each individual world. But when I go to click on the first game of any of the world, it gets stuck on the loading screen and will not take me to the game. I have tried clearing my cache and data. I uninstalled and reinstalled the app. Nothing works. It will not advance me past the loading screen in any game. Extremely frustrating.

Brett H.
2023-07-29

Ever since the latest update, I have not been able to play any of the games on the PCH+ App. I can log in, and click on each individual world. But when I go to click on the first game of any of the world, it gets stuck on the loading screen and will not take me to the game. I have tried clearing my cache and data. I uninstalled and reinstalled the app. Nothing works. It will not advance me past the loading screen in any game. Extremely frustrating.

Linda Johnson
2023-07-15

The message below is all I have received for the past 2 months or so, therefore cannot enter contest during this time period. By the way, I have reported this to you numerous times. Today, I received the Time Sensitive entry, logged in at pch.com/actnow and entered activation code, nothing happened. Is all of this just more SPAM? Bad Request - Request Too Long HTTP Error 400. The size of the request headers is too long.

Joann
2023-06-13

it is asking me to update but I have the latest version. It removed the the little car at the top to play additional games and i cannot log in. There is no menu at the top anymore to log in and prefrences. I tried uninstall and reinstall and nothing.

Edward Meaux
2023-05-20

I am not seeing the advertisements for free bonus tokens. Thank you

Ben Hess
2023-04-29

Says l need to update but google not allowing the update to process

Zack T
2023-04-28

PCH+ app stopped working correctly after I did the update today. (4/27/23) Areas are not closing after you play them which is not letting you complete worlds or open chests. It was working fine until the update. I did everything the PCH tech person I chatted with told me to do and it still isn't working.

Robert B Winfield
2023-04-27

Pch# updated .first game completed but treasure chests do not close. Can not go forward. Ever since I started pch + always problems

William
2023-04-27

After updating as required by the game, PCH+ will not let me complete the main game. All stages completed but the treasure box won't open. The stops do not go flat even though they state they are processing entries and tokens, so the chest won't open. Have updated, restarted, uninstalled multiple times - to no avail. Funny how the ads will play fine but the game doesn't...

Joanie Lopez
2023-04-27

I played all the mini games in a world but it won't let me open the treasure chest. I just barely upgraded today 😩

Michael Lehland Blair
2023-04-26

PCH+ has the most agressive anti adblocking of ANY app I've ever seen!

Carol Evensen
2023-04-25

PCH+ will not let me complete the main game. All stages completed but the treasure box won't open.

Dennis Stickley
2023-04-24

PCH+ locks up and can’t play on MY iPad!

Showing 1-30 of 105

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Common PCH+ Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PCH+ app on iOS and Android devices. Solve all PCH+ app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. PCH+ iPhone Issues and Solutions

  2. PCH+ Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Publishers Clearing House, developers of PCH+.




About this app

It’s easy, it’s free, it’s fun to play and the best part is it’s powered by Publishers Clearing House – so you know it’s packed with prizes.  Travel from city to city, stopping at destinations along the way to play exciting Token Games and score lots of PCH Tokens – you’ll get 10X TOKENS on all games every day.  Just take aim to see how many Tokens you’ll score (and then, watch them multiply!!! ) -- it’s easy.  Get ready to explore everything PCH has to offer as you play FREE games and discover new and exciting ways to win at each and every turn.  Plus, you can redeem your Tokens for your shot at lots of REALLY BIG PRIZES anytime in the PCHrewards Token Exchange.  Claim EXTRA ways to win by playing during the day and again at night with the PCH+ App Night World.  Remember, after you install PCH+, turn on your Push Notifications so you never miss your chance to win prizes.  There’s a whole world of fun, excitement and winning waiting inside PCH+ and it all starts with just a tap.  Get your FREE DOWNLOAD now and get in on the excitement of this brand-new Publishers Clearing House experience.  Make sure you open all your destination envelopes to claim your Tokens and entries.  Then, reserved as a reward for completing your mission, each level has its own unique treasure chest with lots of SURPRISE BONUSES inside.  Start your journey now and unlock amazing surprises as you travel through each level.  Start playing and see what’s waiting for you!  Welcome to PCH+!  Unlocks daily from 8PM-6am, ET.