Frog app not working? crashes or has problems?

Frog Status

Published by Mat Urban on 2023-12-05

Frog is an instant video messaging app where real friends share stories
together. At Frog, there are no filters, no fakes, only real life and feelings.

I have a problem with Frog

Are you having issues? Select the issue you are having below and provide feedback to Frog.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 2 Comments

By Florinda Lamagon 1 year ago

Hi I tried to log in to mobile frog app in Greece but everytime I put the code number it always says something went wrong ..I did it many times and the same problem ..can you please help me to resolve the problem.thanks

By Bill sarrach 1 year ago

Trouble with location. Location error appears.

Common dislikes about Frog app

- No language restrictions

- Easy to make a fake account

- No comment section for each video

- Videos are limited to a short amount of time

Have a Problem with Frog - The social network fr.? Report Issue

Common Frog Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Frog app on iOS and Android devices. Solve all Frog app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Frog iPhone Issues and Solutions

Frog iOS app crashes, not working, errors
Frog iOS app network issues
Frog on iOS has black/white screen

Frog Android App Issues and Solutions

Frog has errors/crashing/not working
Frog server network connectivity issues
Frog has black screen

Frog iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Frog app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Frog app crashes or not working on Iphone (iOS):

Close and restart the Frog app on iPhone
Update Frog app to the Latest Version for iOS
Uninstall and reinstall Frog iPhone app
Update your iPhone to the latest iOS version

Fix Frog on iPhone unable to connect to server/internet connection issues::

To resolve Frog network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Frog black/white screen (blank screen) on iPhone:

Follow the Frog iOS app troubleshooting guide Here →

Frog Android App Issues and Solutions

Fix Frog not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Frog app issues:

Force Stop the Frog App
1. On android, goto "Settings" » click Frog app. » click "Force Stop".

Update Frog to the latest version on PlayStore

Clear Frog App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Frog app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Frog.

Fix Frog unable to contact server/ Frog internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Frog » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Frog » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Frog on android.

Solve Frog black/white screens issue on Android:

Follow the Frog android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mat Urban, developers of Frog.

100% Contact Match

Developer: Frog Social Inc.

E-Mail: [email protected]

Website: Visit Frog Website

100% Contact Match

Developer: COSMOTE GREECE

E-Mail: [email protected]

Website: Visit COSMOTE GREECE Website

About this app

this app is an instant video messaging app where real friends share stories together. Like making a sequel to a movie, friends can continue your SUPs by adding Sequel videos. Choose your fun SUPs and friends’ SEQUELs to create a Flashback video with just one click. Reply to your friend’s ‘WYD’ with video to start a quick chat. Video Stories are called ‘SUPs’ here on this app. Text friends while SUPs are auto-playing in the background. We have zero tolerance for inappropriate contents or harassments of any kind. At this app, there are no filters, no fakes, only real life and feelings. Every good story needs a Sequel! WYD is an instant button that starts conversation with no stress. Featuring Q&A stickers, unique Challenges, Party Games - all inside this app app. Inappropriate users will be reported to authorities directly. Now, Stories are more interactive than ever. More safety information: frogapp.