Intermex Reviews

Intermex Reviews

Published by on 2024-10-21

🏷️ About: When it comes to money remittance services to Mexico, Guatemala, Colombia and other countries in Latin America, Africa and the World, Intermex is the leader you can trust. You can send money fast, easy and safely to your loved ones.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
56.3%

🙄💅🫥 Neutral
25.4%

😎👌🔥 Positive experience
18.3%

~ from Justuseapp.com NLP analysis of 15,553 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Process was quick and easy

- Representative answered the phone quickly and professionally

- Ability to create a wire in less than 15 seconds

- Family receives the wires quickly on the other side



Read 23 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Son irresponsables

2022-06-21

Esta compañía no siempre envía el dinero , son demasiado irresponsables , tengan cuidado en enviar su remesa por esta aplicacion

Couldn’t Register and awful costumer service

2022-07-22

I couldn’t even register I try for two days register and it keep saying error occurred try again later and I try again and keep saying the same thing over and over I try on Intermex and on the website I contact someone on the chat the first time she say try on the website with wifi I I did same thing I contacted again oh try on Intermex with data same thing I contact again oh we have an updated on our system try again later never work so costumer service fail I try next day same thing contact someone she tell me the same thing and didn’t work still doesn’t work and the bad thing is costumer service doesn’t even know how to fixed very disappointed

DO NOT USE THIS APP

2022-08-23

When you send money if for any reason the money can’t be sent they withhold your money you the time they want and leave you with no money to be sent in times of urgency...

Never use them!!

2022-09-24

They are very unreliable, customer service is awful. And they take forever for a refund!!
My advice is take away from them!!! And don’t bother using them.

A

2022-10-25

I cannot even send money whit Intermex it’s so unhelpful

Frustrante

2022-11-26

Tengo como cuatro días tratando de hacer un envío y ni siquiera me deja log in nada más está como que no hay señal si quieren hacer envío para una emergencia que tu familia tenga esto no sirve arréglenlo por favor

Mal servicio

2022-12-27

Muy mal la aplicación lleva tres días sin servir. Aparte antes de que dejara de servir hice dos envíos y las dos me los retuvieron hasta que llame muy mal sistema

mala

2023-01-28

la app dice que estoy fuera de estados unidos y que me contacte con un probedor y estoy dentro, mala app.

Mal

2023-03-01

Dice que estoy fuera de los Estados Unidos, por favor arreglen su aplicación

Malísimo

2023-03-30

No sirve tengo tres días tratando de hacer un envío y la aplicación no entra y en internet tampoco malísimo servicio

La aplicación no responde

2023-05-01

La aplicación tarda muchísimo en responder. Para poner login o enviar tarda en responder.

Está teniendo muchas fallas

2023-06-01

No entiendo por que de repente trato de iniciar sesión y se tarda mucho he incluso hasta varios minutos después me saca 😡😡😡

Muy lento

2023-07-03

Es muy lento, y marca errores cuando no los hay. Y no estoy fuera de estado unidos como la aplicación detecta

Borrar y vajar de nuevo

2023-08-03

El servicio es excelente. Y las tarifas son super buenas. Lo malo es la aplicasion. Se frisa. Es como si solo la puedes usar 2 veces y despues no funsiona. Me toca borrar la aplicasion y depues vajarla para poder aser un jiro o entrar ala cuenta

Excelente atención y servicio

2023-09-04

He tenido una muy buena experiencia con this app envíos de dinero a mi país. La atención del personal ha sido buena y no he tenido ningún problema, me ha resultado muy fácil y eficiente.

Excelente !!!

2023-10-06

Lo mejor para envíos a Latinoamérica , tarifas bajas , muchas promociones, y un excelente servicio al cliente .

Randy N

2023-11-06

Had the opportunity to help a friend send money to family in Honduras recently. The transaction went very smoothly - process was quick and easy. The name I registered with was slightly (Randy/Randall) different than the name on my credit card. As such, I was asked to call the company.
A representative answered the phone on the 1st ring (at 11:00 pm pacific) spoke English and quickly/ professionally confirmed necessary information.
Overall - a very good experience. I look forward to using again.

I love this app

2023-12-08

I think Intermex is so cool. It’s easy to use and the wire process is pretty fast. I admit though I did have an issue when I first use this and I‘ve contacted customer service but not only that they helped me out with the issue but they even provided me with a code for a discount as an apology. This shows that they really do care about us customers. I highly recommend using Intermex.

Easiness

2024-01-08

I can create a wire in less than 15 seconds, Intermex is awesome. My family receives the wires very fast on the other side.

Message

2024-02-09

receives a message by mistake saying that I am outside of the United States and I can not start section in the application

ES DE LO PEOR

2024-12-18

No gasten su tiempo con esta aplicación, es de lo peor, cuando son envios de mas de 1.000 cancelan tus envios y se quedan con tu dinero hasta 3 dias para trabajarlo mientras que tu esperas que te lo devuelvan, NO LA USEN, Recomiendo World Remit

No usen esta aplicación. A mi me robaron lo depositado y nunca llego el envío al país destinatario

2024-12-18

Chinguen a su madre

No está funcionando

2024-12-18

Al tratar de enviar dinero no me deja entrar a mi cuenta ya que estoy registrado , me dice que estoy fuera de Estados Unidos y no se puede realizar la transferencia..



Is Intermex Safe? 🤗🙏


Yes. Intermex is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 15,553 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Intermex Is 24.5/100.


Is Intermex Legit? 💯


Yes. Intermex is legit, but not 100% legit to us. This conclusion was arrived at by running over 15,553 Intermex User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Intermex Is 58.6/100..


Is Intermex not working? 🚨


Intermex works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Intermex? Post a Review




Features

When it comes to money remittance services to Mexico, Guatemala, Colombia and other countries in Latin America, Africa and the World, Intermex is the leader you can trust.

You may choose from two convenient ways for your beneficiary to receive the money: we offer cash pickup at over 55,000 payment locations in Latin America and bank deposits through the major banks in the region.

For us each wire is personal, that's why Intermex offers the best customer service in the industry.

You can send money fast, easy and safely to your loved ones.

We guarantee that your money arrives quickly to its destination.

  Customer Service/Support
Developer:
Intermex Wire Transfer