Contact DONKI Support
Company Name: Pan Pacific Retail Management
About: DON DON DONKI mobile app is a free membership programme that makes earning and
redeeming fun. We reward you with dMiles on top of the daily savings you enjoy
from our stores.
DONKI Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
3 Most reported problems 😔💔
Coupons are disappearing
by Hokkaido No Kitakitsune
Instagram post said there was a 5 dollars welcome coupon for the first 1000 Guam customers that downloaded the app, I installed the app, followed all the steps, got the coupon, but 2 days later the coupon disappeared.
Missing titles
by DonkiGuam
The app is good and I got my $5 coupon, but the app is missing all of the labels and it makes it hard to navigate.
App crash
by Waffle Customer
Already newest version, but app crashes when scrolling down dWallet. Cannot get to bottom. iPhone 8
Have a Problem with DONKI? Report Issue
Why should I report an Issue with DONKI?
- Pulling issues faced by users like you is a good way to draw attention of DONKI to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a DONKI customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DONKI.
