Contact Flip shop Support

this is the biggest waste of time. saw it on tik tok and seemed like a good idea. DID NOT ADVERTISE ANYWHERE THAT WHEN YOU PURCHASE ITEMS ONLY 30% OF THE MONEY YOU EARN CAN BE USED TO PURCHASE. I AM APPALLED. spent so much time and energy finding things i like. then when i finally decided i would get one item and use all the credits i had saved up to get 30% off that item I FIND OUT YOU HAVE TO HAVE 15 items IN YOUR CART. i’ve also seen so many stories about people being charged for the items because the return policy is so short of a time. this is such a waste of time please do not even bother downloading this app!!! WASTE OF TIME. WOULDNT EVEN LET ME DELETE MY CREDIT CARD INFO SO WISH ME LUCK WHEN I HAVE TO CALL THIS HORRIBLE COMPANY TO GET THEM TO DELETE IT. I hope everyone can see this and reconsider and not waste any of your time!!! PLEASE READ THIS AND SHARE IT WITH FRIENDS THINKING OF PURCHASING ON THIS APP. COMPLETELY AWFUL!!!!!!!!! edit : The response to this review is even more upsetting!! Thank you for once again doing nothing!! please like reviews that show an unfavorable side of this app and help others to not purchase anything or waste their time!! THIS COMPANY IS PITIFUL!!! NEVER HAS ANYONE TRIED TO COMMUNICATE WITH ME FROM YOUR COMPANY!! YOURE COMPANY IS CURUPT!!! trying to trick people into purchases with an unreasonable time frame of return and scam them out of their hard earned money. DISGUSTING!!

When I originally downloaded this app the concept was almost too good to be true, you were to vote on clothes and earn credits, which transferred to a cash value, and then you could use that cash value to purchase clothes- you saved up your credits ($10 a day max) and saved clothes you like to your “closet” then when you saved up enough credits you ordered a box curated based on the clothes you put in your closet. It cost .50 cents to get your box, and then you were able to choose which clothes you wanted to keep and apply the credits earned to purchase the clothes and send back the ones you didn’t like/ didn’t fit, so virtually you were getting clothes for free. The clothes are very expensive - averaging about $50-$100 an item- so I saved up $300 in credit (which took me about 3 weeks) when I went to go place my first order (I was so excited bc I had worked so hard) Flip’s policy had changed (no email was ever sent out to users warning them this was coming) the new policy stated it now cost $20 for a curated box and then you could get up to 30% off each item - this is not a deal considering before the clothes were potentially free. Don’t waste your time and don’t download this app.

In the beginning, I thought this app was an awesome idea, so I wanted to try it out. I entered my credit card number and pin and I ordered a flip box. I wasn’t planing on keeping anything Bec I just wanted to see how it works. My live chat partner was super nice and extended my time Bec I had trouble returning. So once I returned everything and ship she said she got it, so I was like great. Few days later, I wanted to check if they charged me and they did. (Over $700+ )The quality was kinda trash despite the price. I returned everything and I don’t know why they are charging me. I also had $50 dollars in credit but they didn’t even take 50 dollars off. The fact that I cannot remove my credit card information is so sad. Like I didn’t buy anything and the fact that she isn’t responding to me doesn’t help. Would not recommend Bec if u have trouble it’s hard to get a hold of them. Pls fix ur flip system and also stop scamming others specially during this time. :((( quick update I think they remove me from there email or something bec I told them that I didn’t purchase and it’s not nice to scam people during this time. Sigh 😔