Money Jar Status

Last Updated on 2024-10-02 by My Money Jar Ltd

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8 User reports:
App has problems

User reports 8

⚠️ Most reported problems ⚠️

Not working

55.6%

Payments

22.2%

11.1%

Something else

11.1%

problems reported in the last 24 hours

24 hour clock ⏰

1 Reported Issues: 😵🆘🛟🚨📢

Alfieo James Dcosta

2024-01-15

I can't open my account.

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Common Money Jar Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Money Jar app on iOS and Android devices. Solve all Money Jar app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Money Jar iPhone Issues and Solutions

Money Jar iOS app crashes, not working, errors
Money Jar iOS app network issues
Money Jar on iOS has black/white screen

Money Jar Android App Issues and Solutions

Money Jar has errors/crashing/not working
Money Jar server network connectivity issues
Money Jar has black screen

Money Jar iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Money Jar app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Money Jar app crashes or not working on Iphone (iOS):

Close and restart the Money Jar app on iPhone
Update Money Jar app to the Latest Version for iOS
Uninstall and reinstall Money Jar iPhone app
Update your iPhone to the latest iOS version

Fix Money Jar on iPhone unable to connect to server/internet connection issues::

To resolve Money Jar network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Money Jar black/white screen (blank screen) on iPhone:

Follow the Money Jar iOS app troubleshooting guide Here →

Money Jar Android App Issues and Solutions

Fix Money Jar not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Money Jar app issues:

Force Stop the Money Jar App
1. On android, goto "Settings" » click Money Jar app. » click "Force Stop".

Update Money Jar to the latest version on PlayStore

Clear Money Jar App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Money Jar app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Money Jar.

Fix Money Jar unable to contact server/ Money Jar internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Money Jar » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Money Jar » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Money Jar on android.

Solve Money Jar black/white screens issue on Android:

Follow the Money Jar android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at My Money Jar Ltd, developers of Money Jar.

About this app

This means you can set up and pay all your household bills using the Money Jar app, unlike other digital current accounts. Open an Irish digital current account easily, quickly and safely. Pay all Irish bills with an Irish IBAN (International bank account number). A Money Jar digital current account has lots of ways to stay on top of personal spending and improve long term financial wellbeing through better money management.