Start Simple with MyPlate Status

Last Updated on 2024-07-14 by USDA Food & Nutrition Service

I have a problem with Start Simple with MyPlate

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User reports:
No current problems

- Goals section may be useless for some users

- Confusing weekly goal written in a daily goal format

- No way to save recipes for meal planning

- App bounces back and forth between app and website, with login issues

- No feature to track water intake

- Lacks engagement and accountability for some users

- No calorie tracker for food or fitness, or weight goal challenges

Cindy 2022-10-23

The app keeps crashing when I try to search or select my meal items. I don’t have any problems with scanning.

Showing 1-1 of 1 reported issues:

Common Start Simple with MyPlate Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Start Simple with MyPlate network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Start Simple with MyPlate App
1. On android, goto Settings » Start Simple with MyPlate » click [Force Stop]

Clear Start Simple with MyPlate App Cache and Data:
1. On android, goto Settings » Apps » Start Simple with MyPlate » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Start Simple with MyPlate.

On android, goto Settings » Apps or Manage Apps tab.
Click Start Simple with MyPlate » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Start Simple with MyPlate » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Start Simple with MyPlate