Castle Story Status
Published by Play Infinity Co., Ltd. on 2023-09-27 Help Alice the young lord renovate the castle with magic. Bring back her
family's past glory and find hidden treasures! A touching legend awaits you to
compose.
Are you having issues? Select the issue you are having below and provide feedback to Castle Story.
problems reported in the last 24 hours
Reported Issues: 6 Comments
By Sushma Anand 1 year ago
Dear Support Team I have been playing this game for years but suddenly my game Castle story named Cinderella is not loading and crashing on my iPad. I have done everything possible to load but to no avail. It is loading on my iPhone but not iPad and I like to play my games on iPad only, not on phone, so therefore can you please advise. My iPad is in good condition and play other games too on it. Thanking you. Regards Sushma
By Deborah Kern 1 year ago
Screen loads but, then it doesn't connect to the game
By Allison claire Alfieri 1 year ago
I can't connect to Facebook while playing the game I have WiFi I've logged out and logged back in but it still won't let me connect with Facebook it says at the bottom in some countries it won't let you but it doesn't say which countries you can't connect with Facebook in I can still play castle story I just want to do it with Facebook I'm in the United States of America
By Sukanya prakongwittaya 1 year ago
Please recover storm id : sprakong, city name; happy land. More than 1 week that i cannot load asthe screen has shown internet issue
By Carol Hunter 1 year ago
Will not open get to were its loading will not go further
By Linda Eska 2 years ago
Once I got to level 400, my kitchen disappeared!!! The floor is there and otherwise it is working fine but no walls, counters, etc. HELP!
Common dislikes about Castle Story app
- Crashes and closes every couple of minutes
- Telescope disappeared and a man in shining armor appeared
- Games are too hard for 4 year olds to win
- Crown/bomb combo kicks player off every time
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Common Castle Story Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Castle Story app on iOS and Android devices. Solve all Castle Story app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Play Infinity Co., Ltd., developers of Castle Story.
100% Contact Match
Developer: Infinity Entertainment Limited
E-Mail: [email protected]
Website: Visit Castle Story Website
100% Contact Match
Developer: Storm8 Studios
E-Mail: [email protected]
Website: Visit Storm8 Studios Website
Makeover each room with a large selection of classical furnitures and exquisite decorations, including your personal bathroom and garden. ● Help Alice cast magic spell by swapping and matching pieces! ● Renovate the castle and design the interior, keep your home under control. ● Fun and challenging match-3 levels with unique boosters and explosive combinations! ● Follow the storyline and discover all the hidden secrets in your castle! If you enjoy match-3 puzzle games and home design, decor, renovate games, Castle Story is just the game for you! Help Alice the young lord renovate the castle with magic. Decorate and renovate the castle by beating match-3 levels! Bring back her family's past glory and find hidden treasures! A touching legend awaits you to compose. Join the millions who cast magic unrestrainedly and makeover your home and garden, there're many rooms waiting for your decoration and renovation.
