Are you having issues? Select the issue you are having below and provide feedback to Castle Story.
- Crashes and closes every couple of minutes
- Telescope disappeared and a man in shining armor appeared
- Games are too hard for 4 year olds to win
- Crown/bomb combo kicks player off every time
Dear Support Team I have been playing this game for years but suddenly my game Castle story named Cinderella is not loading and crashing on my iPad. I have done everything possible to load but to no avail. It is loading on my iPhone but not iPad and I like to play my games on iPad only, not on phone, so therefore can you please advise. My iPad is in good condition and play other games too on it. Thanking you. Regards Sushma
Screen loads but, then it doesn't connect to the game
I can't connect to Facebook while playing the game I have WiFi I've logged out and logged back in but it still won't let me connect with Facebook it says at the bottom in some countries it won't let you but it doesn't say which countries you can't connect with Facebook in I can still play castle story I just want to do it with Facebook I'm in the United States of America
Please recover storm id : sprakong, city name; happy land. More than 1 week that i cannot load asthe screen has shown internet issue
Will not open get to were its loading will not go further
Once I got to level 400, my kitchen disappeared!!! The floor is there and otherwise it is working fine but no walls, counters, etc. HELP!
Complete guide to troubleshoot Castle Story app on iOS and Android devices. Solve all Castle Story app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Play Infinity Co., Ltd., developers of Castle Story.
Makeover each room with a large selection of classical furnitures and exquisite decorations, including your personal bathroom and garden. ● Help Alice cast magic spell by swapping and matching pieces! ● Renovate the castle and design the interior, keep your home under control. ● Fun and challenging match-3 levels with unique boosters and explosive combinations! ● Follow the storyline and discover all the hidden secrets in your castle! If you enjoy match-3 puzzle games and home design, decor, renovate games, Castle Story is just the game for you! Help Alice the young lord renovate the castle with magic. Decorate and renovate the castle by beating match-3 levels! Bring back her family's past glory and find hidden treasures! A touching legend awaits you to compose. Join the millions who cast magic unrestrainedly and makeover your home and garden, there're many rooms waiting for your decoration and renovation.