Castle Story app not working? crashes or has problems?

Castle Story Status
I have a problem with Castle Story

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1 User reports:
App has problems
 User reports 1

⚠️ Most reported problems ⚠️
Something else
85.7%

Crashes
14.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Castle Story Problems 🔥

- Crashes and closes every couple of minutes

- Telescope disappeared and a man in shining armor appeared

- Games are too hard for 4 year olds to win

- Crown/bomb combo kicks player off every time

📋 6 Reported Issues:

S
Sushma Anand 2023-01-25

Dear Support Team I have been playing this game for years but suddenly my game Castle story named Cinderella is not loading and crashing on my iPad. I have done everything possible to load but to no avail. It is loading on my iPhone but not iPad and I like to play my games on iPad only, not on phone, so therefore can you please advise. My iPad is in good condition and play other games too on it. Thanking you. Regards Sushma

D
Deborah Kern 2022-10-17

Screen loads but, then it doesn't connect to the game

A
Allison Claire Alfieri 2022-09-25

I can't connect to Facebook while playing the game I have WiFi I've logged out and logged back in but it still won't let me connect with Facebook it says at the bottom in some countries it won't let you but it doesn't say which countries you can't connect with Facebook in I can still play castle story I just want to do it with Facebook I'm in the United States of America

S
Sukanya Prakongwittaya 2022-08-04

Please recover storm id : sprakong, city name; happy land. More than 1 week that i cannot load asthe screen has shown internet issue

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C
Carol Hunter 2022-04-25

Will not open get to were its loading will not go further

L
Linda Eska 2022-03-23

Once I got to level 400, my kitchen disappeared!!! The floor is there and otherwise it is working fine but no walls, counters, etc. HELP!

Showing 1-6 of 6 reported issues:

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Common Castle Story Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Castle Story iPhone Issues and Solutions

  2. Castle Story Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: support@playinfinity.cn

Website: 🌍 Visit Castle Story Website

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Developer: Play Infinity Entertainment




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