Contact Cotton On Support
Company Name: COTTON ON
About: Cotton On inspires through affordable fashion and lifestyle products, bringing
the laid-back Aussie attitude to the world and doing good along the way. Shop
the latest in women's, men's and kids' clothing and accessories, with a range of
payment options including Afterpay and easy returns.
Cotton On Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Cotton On. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Cotton On. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of COTTON ON
Read 3 Customer Service Reviews 😭😔💔
Should specify it’s only for Americans and Australians
by Angryafrican
I’ve been a Perks member for years and just downloaded this app because of lockdown in Singapore. I tried to log in but apparently the only country options available are Australia and America. It recognises my email address but says I’m a member in a different region but then doesn’t give me the option to sign up in my region. If you allow membership outside of USA and AUS, why not make the app useful for those regions too? I just want to log in and shop but this app has put me off unless there’s a work around I haven’t discovered yet. However reading all the other bad reviews, I’m starting to think this app is about as useful as a chocolate teapot. 🥴
Cart problems
by 43daniellew
I love cotton on kids, but I’ve had a recurring problem with them messing up the items and number of items in my cart. I have to probably go through and edit it 5 times before it has the correct items and amounts of those items. This has been happening for well over a year and it’s pretty shocking to me that they haven’t figured out how to fix this yet. It bums me out cause I’ll definitely still buy from them, but it would be a lot better user experience to not play cart roulette every time i go to check out.
Clothes are great/App is horrible
by Asddhfjfkgl
I love the quality and style of the clothes, however the app and desktop site are horrible. It’s always glitching or freezes. It never correctly updates my cart, or shows my order history after purchasing.
I would recommend shopping in store instead of online and/or through the app.
I really hope this issue gets fixed because it would make things so much easier considering the circumstances of this year.
Have a Problem with Cotton On? Report Issue
Why should I report an Issue with Cotton On?
- Pulling issues faced by users like you is a good way to draw attention of Cotton On to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Cotton On customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Cotton On.
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