Contact Cotton On Support
Published by COTTON ON on 2023-11-16 About: Cotton On inspires through affordable fashion and lifestyle products, bringing
the laid-back Aussie attitude to the world and doing good along the way. Shop
the latest in women's, men's and kids' clothing and accessories, with a range of
payment options including Afterpay and easy returns.
How to Contact Cotton On Customer Service/Support
Listed below are our top recommendations on how to get in contact with Cotton On. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Cotton On. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of COTTON ON
15.38% Contact Match
Developer: Clothing:ON
E-Mail: [email protected]
Website: Visit Cotton On Website
Reported Issues: 3 Comments
By angryafrican
Should specify it’s only for Americans and Australians
I’ve been a Perks member for years and just downloaded this app because of lockdown in Singapore. I tried to log in but apparently the only country options available are Australia and America. It recognises my email address but says I’m a member in a different region but then doesn’t give me the option to sign up in my region. If you allow membership outside of USA and AUS, why not make the app useful for those regions too? I just want to log in and shop but this app has put me off unless there’s a work around I haven’t discovered yet. However reading all the other bad reviews, I’m starting to think this app is about as useful as a chocolate teapot. 🥴
By 43daniellew
Cart problems
I love cotton on kids, but I’ve had a recurring problem with them messing up the items and number of items in my cart. I have to probably go through and edit it 5 times before it has the correct items and amounts of those items. This has been happening for well over a year and it’s pretty shocking to me that they haven’t figured out how to fix this yet. It bums me out cause I’ll definitely still buy from them, but it would be a lot better user experience to not play cart roulette every time i go to check out.
By asddhfjfkgl
Clothes are great/App is horrible
I love the quality and style of the clothes, however the app and desktop site are horrible. It’s always glitching or freezes. It never correctly updates my cart, or shows my order history after purchasing. I would recommend shopping in store instead of online and/or through the app. I really hope this issue gets fixed because it would make things so much easier considering the circumstances of this year.
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- If you are a Cotton On customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Cotton On.
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