Cotton On app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Something else
50.0%

Account
16.7%

Crashes
16.7%

Not working
16.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Cotton On Problems 🔥

- Wishlist doesn't show all items

- Points don't show in app

- Cart shows incorrect number of items

- Not available in all regions

- Messes up items and number of items in cart

📋 3 Reported Issues:

M
Maree 2023-04-28

As above. Can add items to cart but freezes at checkout and won’t allow to pick payment method. I’ve tried using the app, website, clearing cookies, turn ing phone off and on, checking out via laptop, desktop and phone, checking out as guest, no idea??? It’s like the website won’t allow a checkout.

L
Lisa 2022-11-20

Not working at checkout frozen????

E
Ellen 2022-11-05

I’m not able to complete my checkout. I can fill is all my delivery details and specify if I want to make the R30 donation, but thats all. I can’t select my form of payment, my perks voucher or the method of delivery (home or click and collect… it’s just stuck on home delivery) and there is no “continue” button button. It is as if some of the buttons are frozen.

Showing 1-3 of 3 reported issues:

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Developer: CottonOn Group




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