SNAQ app not working? crashes or has problems?

SNAQ Status

Published by SNAQ GmbH on 2023-12-15

Take the guesswork out of mealtime decisions. Free your mind from remembering
nutritional values and their effect on your glucose levels.

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Most reported problems

Reported Issues: 1 Comments

By Rich Sofsky 10 months ago

I am unable to upload or download the Dexcom information even after the app says it has successfully connected to Dexcom. It just buffers. I tried uninstalling and reinstalling the app to no avail. I would sign up for the lifetime subscription if I could get this to work

Common dislikes about SNAQ app

- Needs more instructions or FAQs

Have a Problem with SNAQ - Diabetes Food Tracker? Report Issue

Common SNAQ Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SNAQ app on iOS and Android devices. Solve all SNAQ app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SNAQ iPhone Issues and Solutions

SNAQ iOS app crashes, not working, errors
SNAQ iOS app network issues
SNAQ on iOS has black/white screen

SNAQ Android App Issues and Solutions

SNAQ has errors/crashing/not working
SNAQ server network connectivity issues
SNAQ has black screen

SNAQ iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SNAQ app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SNAQ app crashes or not working on Iphone (iOS):

Close and restart the SNAQ app on iPhone
Update SNAQ app to the Latest Version for iOS
Uninstall and reinstall SNAQ iPhone app
Update your iPhone to the latest iOS version

Fix SNAQ on iPhone unable to connect to server/internet connection issues::

To resolve SNAQ network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SNAQ black/white screen (blank screen) on iPhone:

Follow the SNAQ iOS app troubleshooting guide Here →

SNAQ Android App Issues and Solutions

Fix SNAQ not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SNAQ app issues:

Force Stop the SNAQ App
1. On android, goto "Settings" » click SNAQ app. » click "Force Stop".

Update SNAQ to the latest version on PlayStore

Clear SNAQ App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SNAQ app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SNAQ.

Fix SNAQ unable to contact server/ SNAQ internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SNAQ » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SNAQ » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SNAQ on android.

Solve SNAQ black/white screens issue on Android:

Follow the SNAQ android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SNAQ GmbH, developers of SNAQ.

Verified email

Contact e-Mail: [email protected]

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Developer: SNAQ

E-Mail: [email protected]

Website: Visit SNAQ Website

About this app

Use this app for counting the carb, fat and protein content of meals. this app also takes care of tracking glucose, insulin and activity data alongside your past meals. • Supported sensors and apps for glucose data import: Dexcom, FreeStyle Libre, Medtronic, Ascensia, mySugr, Sugarmate and more. Since the beginning of this app we are determined on helping people to improve glucose levels after meals and make mealtime decisions more data driven. Disclaimer: The content found within the this app App is provided for informational purposes only and must not be used to make medical decisions of any kind nor as a substitute for the medical advice of a trained physician. Free your mind from remembering nutritional values and their effect on your glucose levels. Take the guesswork out of mealtime decisions. It certainly has been a journey and we are continuously improving SNAQ . We are really excited to have you on board! Your feedback really matters to us. Get in touch at: support@this app. Privacy policy and terms of use: app. io/eula and app.