NC Medicaid Managed Care Reviews

NC Medicaid Managed Care Reviews

Published by on 2024-07-08

🏷️ About: Do you live in North Carolina? Do you get Medicaid or NC Health Choice services? You can use the NC Medicaid Managed Care mobile app to: • Find and view primary care providers (PCPs) and health plans • Choose a PCP • Enroll (join a health plan) • Find driving directions to nearby providers, hospitals, specialists and more • Get information in Spanish The app works on your phone or tablet. Get the most out of your .


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
74.0%

🙄💅🫥 Neutral
13.5%

😎👌🔥 Positive experience
12.5%

~ from Justuseapp.com NLP analysis of 3,826 combined software reviews.



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

This mess is a joke!!!

2022-06-08

Unfortunately I don’t make enough money to afford insurance for my son and this should have been more organized and better set up we are given a time/ date to get this done but yet not all health plans are showing up online for my sons doctors!!!!! This mess needs to be fixed! I know they say that they add more daily but why wouldn’t they have all of them already added so there’s less confusion and aggravation!!!!!

Waste of my time

2022-07-09

NCMedicaidManagedCare will not let me select buttons or checkboxes and therefore I cannot enroll my child. I tried using NCMedicaidManagedCare because the web version was a nightmare and now neither will work.

Doesn’t work

2022-08-10

I had to enroll my son 3 times because NCMedicaidManagedCare didn’t work

Needs an update

2022-09-11

Doesn’t load most pages properly.
So you can’t view plans and/or compare anything.

Doesn’t work

2022-10-12

Doesn’t work and can’t read any notification

Worse than useless

2022-11-13

NCMedicaidManagedCare is worse than useless. I tried twice to ‘choose my provider’ but NCMedicaidManagedCare froze both times. It’s garbage. I had to uninstall. The website that goes with this awful app is just as difficult to navigate and does not take you to literally anything you need for choosing your plan. (I’ll have to call or snail mail it, I guess?) Non-functional options are not options.

Poorly designed

2022-12-14

Screen will not scroll, making it impossible to fill in required Fields. Asks same questions repeatedly.

Account access

2023-01-15

Medicaid wants you to believe that using the website and app will make things simpler to use your account but it doesn’t. You still have to call the 1-800 number in order to make changes.

Not working

2023-02-16

NCMedicaidManagedCare isn’t working I’ve tried to enroll me and my son both and it keeps loading on the last step and then stops

Horrible

2023-03-17

It won’t allow you to even select your name to enroll or do anything. NCMedicaidManagedCare does not work at all! Very frustrating you still have to call for everything

Used to work before update

2023-04-18

Prior to the update from today NCMedicaidManagedCare was very useful. However, after the update when I click on login an error pops up and says Bad Gateway. It’s worthless at this point until it is fixed.

Worst app/site ever...

2023-05-19

If I could give some negative stars, I would. I’ve attempted to use NCMedicaidManagedCare and website to enroll or get info about the health plans. It’s completely useless. You can’t do anything with it and the links continue to take you in circles. This is terrible. I’ve spent hrs of time wasted.

Enrollment

2023-06-20

I could get absolutely no help from anybody whether I called the number or whether I tried to chat online I can get no help as to whether plan that I chose was in the Wake Forest Baptist Health network.
I cannot find my primary care provider either by looking it up by her primary care providers name or by network.
This is the worst customer service I’ve ever seen

Doctors

2023-07-21

Having a hard time getting all of my same Duke Doctors!!

Improvement area quest

2023-08-22

Thanks for your effort to expand to digital access to the system. It needs to be more intuitive in on-line to apply for the plan. App access was a little better. Thanks!

I would rather call but

2023-09-23

Had some trouble finding my daughter pcp but definitely faster than calling

Happy

2023-10-24

It was really easy and understanding

Great

2023-11-25

Really good app. Accessible and Easy

Easy

2023-12-26

Easy to use, helpful information

Friendly App

2024-01-27

Easy to use and to follow the steps to enroll.

Terrible

2025-01-15

Won’t let me pick my provider.!



Is NC Medicaid Managed Care Safe? 🤗🙏


No. NC Medicaid Managed Care does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 3,826 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for NC Medicaid Managed Care Is 14.4/100.


Is NC Medicaid Managed Care Legit? 💯


No. NC Medicaid Managed Care does not seem legit based on our analysis. This conclusion was arrived at by running over 3,826 NC Medicaid Managed Care User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for NC Medicaid Managed Care Is 30/100..


Is NC Medicaid Managed Care not working? 🚨


NC Medicaid Managed Care works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with NC Medicaid Managed Care? Post a Review




Features

Questions? We can help! Call us at 1-833-870-5500 (TTY: 1-833-870-5588).

The call is toll free.

The app works on your phone or tablet.

Get the most out of your NC Medicaid benefits.

Enrollment is easy.

  Customer Service/Support
Developer:
NC Department of Health and Human Services


Website: