PokerStars Casino Reviews

I have used just about every legal casino app in pa and this is by far the worst. Maybe 3-4 slots worth playing out of 127. Two of which did not work at all for over a 5 day period. These including fortune coin and divine fortune(popular slots). Their house slots are boring. besides the “frog of fortune”. Which you might get lucky enough to get 1 of 20 played out bonuses. Sign up Promotion is trash. if you win on any of your bonus,it will then make you meet a set wagering match amount which is a joke. Basically you have to win what you just won multiple times for it to by any means be yours. In other words save your money unless you plan to play poker. I do not. so I have no comment on that side of PokerStarsCasino . From experience id definitely choose a better option DraftKings/FanDuel/BetRivers/barstool Sportsbook.

SCAM !The bonus promo is just ridiculous. It’s complicated and basically tricks you into signing up. I tried to contact the support chat and they said wait 8 minutes to look into account. Well my phone doesn’t just B leave a screen open for 8 minutes. That was no help. Everything about this is confusing. I use other sites which are much easier. I’m just trying to play through what I paid for and my “ free spins” because the promised $10 a day is not just $10 a day you have to play real money not just a $1 and get $100. Not just a dollar and get your $10 a day . You get the $10 by earning points and that means spending more of your owns money. I say look at other sites like golden nugget , FanDuel, bet rivers , Cesar’s palace they have much better bonuses that they really give you. Don’t waste your time, I’m sorry I did.

Update it’s even WORSE when you try to tell them you never got your money bonus they say you did. Every time I went to instant bonus it said 0 and I never received the $10. It’s honestly a SCAM! They were supposed to send me an email of my play so I could see this So called bonus , no email. The chat times out. And they can’t produce what they say I did. I only used the free spins and the money I put in! NO ONE a will help. I’m so upset bc they LIE and I hate LIARS . I have tried to chat so many times and they are no help.

None of the games work at all won’t even load and then in their promotion they tell you you sign up spend a dollar and you receive $100 nope liars you get $10 a day of the hundred dollars they were supposed to give you you don’t get the hundred at once half of the games that you get for your 50 spins free don’t even give me your 50 spins don’t even work. This is the worst app ever and I will never ever play on PokerStarsCasino again I’ve spent hours on PokerStarsCasino trying to load games and they don’t work at all. None of them, not even the one you’re supposed to get your free 50 spins on. I will not recommend PokerStarsCasino to anybody at all and as soon as I’m done with my spins, I’m deleting it worst app Doesn’t even deserve a star at all

I downloaded PokerStarsCasino and loaded $100. I played and lost. So I like anyone else deposited another $100. On the first spin, I got a message, you are in verification. Security will reach out to you shortly. Never received the request. Went back and forth with live chat, they are unable to help. You must wait on email. Then instantly my “restrictions and limits were removed”. I thought ok, am just being sure it was me. I of course lost again and was like ok another $50. As soon as that was approved I was locked out and under investigation. Due to me wagering on 2 different games (closed one and started a new one) I was suddenly under investigation because they weren’t sure who I was after providing birthday, social and all 3 questions that no one else is supposed to know. Unfortunately they are unable to help me for 7-10’days and I’m unable to withdraw any funds until I provide more information such as bank account and routing numbers and an official bank statement to show I own the account. Something doesn’t sound right and honestly you should read all the reviews. They take your money and lock you out.

This is one of the only casino sites I have seen that put a 7 day hold on instant bank transfers so that is something you need to factor in. Also they combine deposit amounts meaning if you deposit $500 and lose it all and then deposit another $500, you can’t withdraw until both the prior deposits clear the 7 day rule. That doesn’t exist for PayPal deposits but I would steer away from using PayPal as PokerStars makes you withdraw with the same source you deposited on and that subjects you to the new PayPal tax laws. I would 100% say try fanduel or draftkings over this site in a heartbeat.

I don’t see any real issue with the games but they bother you everytime you log in with enabling notifications and that becomes cumbersome

Worst app by far. I was randomly logged out mid spin, randomly “security check”ed after a deposit and unable to play for hours and unable to log in due to requiring a PIN number never sent to my phone and 0 customer support. I admit I let myself be robbed, blow what I put in once able to get back into it with again 0 response from customer support hours later. I believe the games are fair and they have good selection but PokerStarsCasino is not how you play them. Being randomly logged out and being sent a pin at the same time to log in when mid game is horrifying and not being able to log in again for minutes after placing a bet and wondering what happened. Something feels terribly off and I know I’m willing to lose cash gambling but this is no good experience. I did not withdrawal I just took the loss and won’t play here ever again and will let anyone know this is a scam. Play any other casino app is what I beg anyone reading this and PokerStarsCasino will never have my business again.

For starters, PokerStarsCasino freezing an insane amount. I had to constantly close and reopen PokerStarsCasino and go back to the game I was playing only to get through two rounds and then PokerStarsCasino froze again. I had no other apps open, etc. and this is the only casino app I had issues with freezing. Secondly I was supposed to get a $100 casino credit upon signing up only for them to not give me the option once I actually signed up. I was stuck with a deposit match offer that I did not want. I reached out to customer service about four or five times. They told me they would add the credit, but it never happened, and they gave me a really hard time about it. Won’t be continuing to use PokerStars.

Everything was going just fine when I first downloaded PokerStarsCasino until the day with through money from my PokerStars balance. Directly following that there was a very noticeable difference in the fairness of all of the games and instantly became nearly impossible to win money. Once I wait to money from my balance the dealer suddenly started every single hand with a 10 or ace well I continuously am still getting the worst mathematical starting hands possible on just about every hand for over an extended period of time now and only seems to be getting worse. If you’re looking to lose money at such a rapid pace to the point where it will make you sick to your stomach then this is PokerStarsCasino for you. You may be able to win for the first month or two you download PokerStarsCasino but I have heard from multiple sources that they have experienced the same exact issues that I have been dealing with for months now and is the definition of unfair and great

I downloaded, deposited and played the slots on PokerStars. I got the bonus match and won a large amount of money. I then decided to withdraw and call it a good day, that’s where the problem started. My winnings were put on hold and I was locked out of the account and I found out through (a million) emails I was told I have to verify my identity. I sent through their ONLY form of communication and email my life story with documents to prove it. So after a few more days I was finally cleared only to be limited on how to withdraw my funds which by the way 2 sources I have never heard of, but I made an account with one of the sources and now the funds is back on hold to verify my credentials with the the only option they gave me to send the funds to in the first place. I believe if the amount I won was smaller I would not be going through this. They set you up to play only to set you up for grief if you win. The next email I plan to send is to the BBB with screenshot proof.

I play on other real casino sites, and thought I’d play this one. Especially since they offer $100 in free slot play or a match. When I joined, I was surprised that the free play was spread over 6 days and you have to use real money to win and open chests to receive the free play on preselected slots. You start on day 0 and get a chest with like a 20 cent win. On day 2 which is really their day 1 I did win 50 free spins but I needed to fill the chest meter to open it. I played over $50 and was only halfway through to opening the chest. I stopped there. The site is very deceiving in their bonuses.

However, I did deposit and withdraw using PayPal and I received my money same day. So I tried and played, lost some real money but got out before it was a lot.

I don’t recommend this site. If it’s this deceiving to start with a new player, I don’t trust playing nor getting help down the line.

I did have a few instances of playing and winning then the site crashed or rebooted and my win was lost. Just too sketchy to continue playing with real money. Especially when there are other sites that are more trustworthy and forthcoming with their bonuses.

Dealing with this terrible app all night. I downloaded PokerStarsCasino and deposited $100, only to find out I did not opt into the deposit match. Spoke with chat support, they said I can withdraw my money and get it between 3-5 business days from today, then opt into the promotion, then make another deposit. I would then be all set. I deposited another $100 and see that my balance is only $200, no deposit match. Tried getting support to fix the issue, but instead, they flagged my account for fraud, asked for more documentation than a mortgage lender, and still they can’t verify my account. I asked them to return the deposits into the original payment method, and they keep sending me canned responses indicating that they rejected my documents. Honestly this has been very shady, I wonder if this is really stars casino or if I have been had by hackers. So annoyed and just want my money back….. don’t do it folks!

I know I’m not crazy because I swear it’s the only online casino that offers 1 Free Spin daily that ALWAYS lands on NO WIN 🤣 There is no way that doesn’t scream of purely Rigged. I am serious when I say it’s the ONLY app where I never ever ever land on anything but a no win and the slots that I often hit on FanDuel or DK, are the slots that through this casino, I never win either. I am not naive so I know slots are a hit or miss and more of a miss then anything but not like in this casino. Just no way!!!! Sorry not sorry about suggesting other casinos because if this casino doesn’t mind robbing folks, than I don’t mind sharing better options 🤷🏽‍♀️

I couldn’t be more annoyed quite frankly. Plus they offered a $20 match for a $20 deposit and nothing else was anywhere in small print so don’t even try to tell me that ish because I screenshot everything because of the constant developers I see lying on the customers. If I could upload photos in this review, I’d do exactly that. I deposited $20 immediately looking forward to playing $40 once they added the imaginary $20 match to my deposit. I played my $20 thinking they may add it AFTER I play even though all other apps add it immediately after you make your deposit.

I say don’t waste your time. Reading over these reviews are fishy too and plus I don’t really deal with anything under 4.5 - 4.7 stars. Even a tiny bit under 4.5 means NO GOOD. I am the Review Queen 😂 I know what I am talking about.

I have so many issues since enrolling in to this site. I’ve used many other sites and have not had any issues. First when you have an issue it takes multiple days to get a response and multiple requests to get help. Should have live chat capability. Now I’ve deposited money using welcome2 bonus after the awful experience with the first deposit and now I can’t play again because my dep and bonus isn’t loaded to my real money play balance and again sent emails with no response! I guess I’ll have to inquire multiple times once again to get resolved. I’ve spent more time trying to get issues resolved than I’ve done playing!

I play Poker (BJ + THE) as well as Slots on a Full-Time basis and have used every Casino App possible.

PokerStars (and each of their Apps) are definitely worth having if you like playing Poker and/or Slots. FoxBet is ran by the same company (Mt. Airy Casino) so if you have an Acct with them you already have an Acct with PokerStars.

PokerStars has plenty of Rewards, Bonuses, Free Bets, etc that they give you and I’ve made a lot of money just from using their Bonuses.
They let you collect 3,000 coins Per Hour to use in any of their “THE” Tournaments that are running at any given time.

My only gripe that I have is why have “Play Money” and Slots on the same App but NOT allow to play any Slots with “Play Money”?? DOESNT MAKE SENSE!

THIS GAMES SEEMS PERFECT AT FIRST PLEASE DO NOT BE FOOLED!!!! ANY GAME THAT LIES ABOUT HOLIDAY GIVEAWAYS IS A SCAM They ran a holiday promotion where whatever you play you can get a return reward x10 (Xmas Rush) promo my return should have been 1k instead I never received anything they kept me in review until the promo was over even after admitting the promo was broken. So because the promo had then ended the issue was calculated as unable to review (all conversations and play time are on my screen recordings).
STAY AWAY YOU WILL NEVER GET WHATS PROMISED AND ONCE YOU SPEND YOU CANT GET BACK. I advise everyone reading this to stay away from this game erase delete and everyone else repeat.

These online casinos is not about how much money you spend, its all luck. Some games pay out and some do not. Thats why its called gambling.
I have played numerous online casinos in hope for the “BIG” win but never received it from any of them.
This week I started playing this casino and I have to say I was blown away. I lost a few hundred but won a couple thousand dollars. Withdrawal each time and never had any problems. I have never had a problem with the games crashing as well. I have to say this online casino has me hooked! By far the beat out there to play. The games are fun and different from the other games you see.
I give PokerStarsCasino a 10 hands up!

Finding a reliable casino app can be tough. Any review that mentions losing money as a reason to rate low should not be trusted. Losing is a risk we take when we play the game. With that being said, PokerStarsCasino is perfect. I only play the live dealer games and they seem to have every single game. PokerStarsCasino is simple and easy to navigate. Customer service was very responsive and I’ve never been through a verification process in under 24 hours.. on a weekend. This is the primary reason for me giving 5 stars. I submitted a withdrawal request at 2PM. I got the verification email at 4PM. Sent my documents immediately and got the deposit notification at 11PM on that same day. They seem to operate more efficiently than many of the other casinos out there.
My only drawback, which isn’t necessarily a bad thing, they enforce responsible gaming on you. There are deposit limits that are set. These could vary, but mine seem to be $1k a day.
Another FYI, read the terms and conditions of those deposit matches. If it is not 1x play through on all games, don’t take the offer. You will never play through enough to make the offer worth considering.

I deposited $10,$20 here and there after signing up but never seemed to have luck; I played on a few other casino apps religiously, but one day I claimed a $5 bonus with Pokestars from my email, that $5 lasted me FIVE DAYS of play, up to almost $3K before I decided i better cash out at $1200!! Zero deposit from me and I was $1.2K richer! I didn’t deposit A CENT for that, it was all of the bonus. I was nervous about the higher and my first ever withdrawal; I chose skrill for my withdrawal method and I literally had all of the funds within 15 minutes. I don’t know how they do it, but they do. Take advantage of the bonuses when offered, and the $1 daily bonus chest and more times than not you will end up able to withdrawal. Will always recommend PokerStarsCasino, my new first choice and #1 vote!

Only online casino I’ve played on that won’t pay me on a winning bet. So I was playing roulette and had played multiple games betting a decent amount and lost each time. My next bet I play the same numbers and same amount and all the sudden my bet gets rejected and my number hits. I try again the next spin and sure enough, it goes through and they take my money. Out of probably 15 spins, the only one rejected was the winning bet. I contacted stars and they said they don’t deal with the betting on “their” casino and would have to reach out to a third party gaming supplier. It’s now been 2 weeks and they keep telling me I’ll have to be patient and that they have forwarded my request to the third party provider. I have now had to file a complaint with the gaming board and they want to download items from my phone which I’m not really comfortable with.

I’m not gonna lie the reviews had me a bit frantic. I didn’t wanna put any money into it. I decided to give it a try. I won a good amount of money without bonus. My first withdrawal I was a bit nervous because I read so many horrific reviews about it. I withdrew on a Thursday and it was there Monday morning around 4am. 3-5 business as they say and it was just that.

Now for the customer service part. I talk with three different people. The first two was awesome and took care of an issue I had with no problem or attitude. Now for Ben whoever he is. Very much so rude. Not to mention he cut my conversation short in the middle of me texting. His attitude came out at the very beginning. He was too busy trying to tell me something I know. Overall still a good app just wish it was a way Ben could’ve got a little more peace of my mind after ending my chat when I’m a paying customer that was relatively still talking.

Five ⭐️ because your app is amazing just get Ben off the lines of communication