A1-Deutsch app not working? crashes or has problems?

A1-Deutsch Status

Last Updated on 2023-10-23 by Deutscher Volkshochschul-Verband e.V.

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Common A1-Deutsch Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot A1-Deutsch app on iOS and Android devices. Solve all A1-Deutsch app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

A1-Deutsch iPhone Issues and Solutions

A1-Deutsch iOS app crashes, not working, errors
A1-Deutsch iOS app network issues
A1-Deutsch on iOS has black/white screen

A1-Deutsch Android App Issues and Solutions

A1-Deutsch has errors/crashing/not working
A1-Deutsch server network connectivity issues
A1-Deutsch has black screen

A1-Deutsch iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever A1-Deutsch app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix A1-Deutsch app crashes or not working on Iphone (iOS):

Close and restart the A1-Deutsch app on iPhone
Update A1-Deutsch app to the Latest Version for iOS
Uninstall and reinstall A1-Deutsch iPhone app
Update your iPhone to the latest iOS version

Fix A1-Deutsch on iPhone unable to connect to server/internet connection issues::

To resolve A1-Deutsch network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix A1-Deutsch black/white screen (blank screen) on iPhone:

Follow the A1-Deutsch iOS app troubleshooting guide Here →

A1-Deutsch Android App Issues and Solutions

Fix A1-Deutsch not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent A1-Deutsch app issues:

Force Stop the A1-Deutsch App
1. On android, goto "Settings" » click A1-Deutsch app. » click "Force Stop".

Update A1-Deutsch to the latest version on PlayStore

Clear A1-Deutsch App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "A1-Deutsch app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch A1-Deutsch.

Fix A1-Deutsch unable to contact server/ A1-Deutsch internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click A1-Deutsch » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got A1-Deutsch » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch A1-Deutsch on android.

Solve A1-Deutsch black/white screens issue on Android:

Follow the A1-Deutsch android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Deutscher Volkshochschul-Verband e.V., developers of A1-Deutsch.

Verified email

Contact e-Mail: [email protected]

About this app

A1 German (A1-Deutsch) is the mobile version of the mobile version of the A1 German Course (A1-Deutschkurs) at A1Deutsch allows you to use all the functions of the A1 German Course offline on your smartphone. You will find our free German courses at levels A1, A2, B1 and B2 at You can use them with any standard web browser, regardless of the device. The VHS learning portal is an offering of German Adult Education Association e. V. The German courses build up your linguistic abilities systematically. You can learn German for free at A1 level. A1-Deutsch is the mobile version of A1-Deutschkurs: a1. vhs-lernportal. Regular tests help you keep track of your progress. It is funded by the Federal Ministry of Education and Research. We look forward to hearing from you! If you have any questions, suggestions or problems, please send us an e-mail at info@vhs-lernportal.