OpenAsk app not working? crashes or has problems?

OpenAsk Status

Last Updated on 2020-04-15 by Wisteria SAS

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Common OpenAsk Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot OpenAsk app on iOS and Android devices. Solve all OpenAsk app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

OpenAsk iPhone Issues and Solutions

OpenAsk iOS app crashes, not working, errors
OpenAsk iOS app network issues
OpenAsk on iOS has black/white screen

OpenAsk Android App Issues and Solutions

OpenAsk has errors/crashing/not working
OpenAsk server network connectivity issues
OpenAsk has black screen

OpenAsk iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever OpenAsk app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix OpenAsk app crashes or not working on Iphone (iOS):

Close and restart the OpenAsk app on iPhone
Update OpenAsk app to the Latest Version for iOS
Uninstall and reinstall OpenAsk iPhone app
Update your iPhone to the latest iOS version

Fix OpenAsk on iPhone unable to connect to server/internet connection issues::

To resolve OpenAsk network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix OpenAsk black/white screen (blank screen) on iPhone:

Follow the OpenAsk iOS app troubleshooting guide Here →

OpenAsk Android App Issues and Solutions

Fix OpenAsk not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent OpenAsk app issues:

Force Stop the OpenAsk App
1. On android, goto "Settings" » click OpenAsk app. » click "Force Stop".

Update OpenAsk to the latest version on PlayStore

Clear OpenAsk App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "OpenAsk app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch OpenAsk.

Fix OpenAsk unable to contact server/ OpenAsk internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click OpenAsk » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got OpenAsk » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch OpenAsk on android.

Solve OpenAsk black/white screens issue on Android:

Follow the OpenAsk android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Wisteria SAS, developers of OpenAsk.

About this app

Rédigés par des journalistes professionnels et spécialisés, les tests traitent de toutes les thématiques du quotidien: l'amour, la famille, le travail, les séries et films, les amis, la santé, les voyages et bien d'autres... L'antidote parfait à l'ennui, this app vous apprendra énormément de choses sur vous et vous permettra certainement de faire les bons choix dans la vie... 4000 tests de personnalité sont disponibles sur this app.