B.BUDDY Status

Last Updated on 2025-10-08 by CanvasTec

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Most reported problems

Account

50.0%

Common B.BUDDY Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve B.BUDDY network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the B.BUDDY App
1. On android, goto Settings » B.BUDDY » click [Force Stop]

Clear B.BUDDY App Cache and Data:
1. On android, goto Settings » Apps » B.BUDDY » Storage » click [Clear Data] option. This clears both data and cache.
2. restart B.BUDDY.

On android, goto Settings » Apps or Manage Apps tab.
Click B.BUDDY » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto B.BUDDY » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch B.BUDDY

Apr 18, 2026, 10:54 AM
a AndroidOS user from Witten, Germany reported problems with B.BUDDY : Account
Nov 10, 2025, 07:56 PM
a Windows user from Frankfurt am Main, Germany reported problems with B.BUDDY : Login
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