Contact MytelPay

Contact MytelPay Support


Company Name:

About: MytelPay is known as the most secure E-wallet in Myanmar with PCI-DSS Global
Certificate. It is designed to offer a boutique of services to bring convenience
into the everyday life of Myanmar People with the aim of providing all the
payments needed in personal and business with many unique features.



MytelPay Customer Service 💢

Hard-to-find customer service info can be a red flag. Is MytelPay Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MyTel



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MytelPay Website

Privacy Policy: https://mytel.com.mm/privacy

Developer: TELECOM INTERNATIONAL MYANMAR COMPANY LIMITED





Can I trust MytelPay app?

Protect your data and wallet. We investigate the developer's website (Mytel.com.mm), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

2.4 out of 5

Bad system

2025-03-09

by Mopdst

I tried to add money to Mytel Pay from my bank account. Money was deducted from my account, but not received to Mytel pay. When I inquired, they said it is due to amount limitation per day. Actually, user may not aware of that limitation, they need to set up in their app not to deducted money and need to show pop-up alert for user limitation. So, I have to wait until at the end of that month and I could get my money after month end. This is ridiculous and remove this app from App Store!!!

Error Login Password

2025-03-10

by Mountloitai

After updated version 2.20.8, cannot login to my account. Whether I try with Forget password, it didn’t work. Just showed the message, “Something wrong, please try again later”. Then, I try to contact to Call Center hotline 999, no one pick up the phone. 😤😤

Scammer alert

2025-03-11

by Reggie42000

I tried to add money to this app but it was disappeared during transactions. They took my money but it was never added to my balance. Customer services are useless as they don’t know anything about this app. Please remove this from app store




Have a Problem with MytelPay? Report Issue




Why should I report an Issue with MytelPay?

  1. Pulling issues faced by users like you is a good way to draw attention of MytelPay to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MytelPay customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MytelPay.


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