G-Star RAW app not working? crashes or has problems?

G-Star RAW Status

Published by G-Star Raw C.V. on 2023-11-16

G-STAR RAW app Shop fashion • Shop G-STAR RAW’s collection and be the
first to shop new arrivals • Get exclusive early access to sale and special
offers • Create a wishlist with your favorite products • Find your
nearest store where your product is available • Use the barcode scanner to
check product sizes and colors availability online and buy instantly via the
app. • Share your favourites vi.

I have a problem with G-Star RAW

Are you having issues? Select the issue you are having below and provide feedback to G-Star RAW.

User reports:
App has problems

User reports 2

problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working

100.0%

Something else

50.0%

Reported Issues: 1 Comments

By martin 1 year ago

I am unable to buy and check out of the web shop. It keeps saying "unable to complete purchase, please try again". It won't work for credit card/paypal not on my computer nor on my phone. As if I got banned or something. I used different browsers, cleared cache and history and checked with my bank. The issue is def. on the g-star website side. Please look into this and fix the problem since I can not access the promotions on time. I miss out here. Thank you

Common dislikes about G-Star RAW app

- Issues with PayPal

- Screen needs to reload every time a new color item is chosen

- Poor merchandising of products

- Product pages require scrolling up and down for alternative pics

Have a Problem with G-Star RAW – Official app? Report Issue

Common G-Star RAW Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot G-Star RAW app on iOS and Android devices. Solve all G-Star RAW app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

G-Star RAW iPhone Issues and Solutions

G-Star RAW iOS app crashes, not working, errors
G-Star RAW iOS app network issues
G-Star RAW on iOS has black/white screen

G-Star RAW Android App Issues and Solutions

G-Star RAW has errors/crashing/not working
G-Star RAW server network connectivity issues
G-Star RAW has black screen

G-Star RAW iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever G-Star RAW app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix G-Star RAW app crashes or not working on Iphone (iOS):

Close and restart the G-Star RAW app on iPhone
Update G-Star RAW app to the Latest Version for iOS
Uninstall and reinstall G-Star RAW iPhone app
Update your iPhone to the latest iOS version

Fix G-Star RAW on iPhone unable to connect to server/internet connection issues::

To resolve G-Star RAW network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix G-Star RAW black/white screen (blank screen) on iPhone:

Follow the G-Star RAW iOS app troubleshooting guide Here →

G-Star RAW Android App Issues and Solutions

Fix G-Star RAW not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent G-Star RAW app issues:

Force Stop the G-Star RAW App
1. On android, goto "Settings" » click G-Star RAW app. » click "Force Stop".

Update G-Star RAW to the latest version on PlayStore

Clear G-Star RAW App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "G-Star RAW app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch G-Star RAW.

Fix G-Star RAW unable to contact server/ G-Star RAW internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click G-Star RAW » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got G-Star RAW » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch G-Star RAW on android.

Solve G-Star RAW black/white screens issue on Android:

Follow the G-Star RAW android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at G-Star Raw C.V., developers of G-Star RAW.

90% Contact Match

Developer: GStar Raw

E-Mail: [email protected]

Website: Visit G-Star RAW Website

About this app

• Use the barcode scanner to check product sizes and colors availability online and buy instantly via GStarRAW . • Discover new collection presented in exclusive lookbooks, brand videos and seasonal must-haves. We push boundaries and change industry ways in order to create innovative jeans with respect to nature, peoples’ needs and the planet. G-Star RAW is known for its denim design. We design all of our collections with this philosophy in mind.