Contact G STAR Support
Company Name: G-Star Raw C.V.
About: G-STAR RAW app
Shop fashion
• Shop G-STAR RAW’s collection and be the
first to shop new arrivals
• Get exclusive early access to sale and special
offers
• Create a wishlist with your favorite products
• Find your
nearest store where your product is available
• Use the barcode scanner to
check product sizes and colors availability online and buy instantly via the
app.
• Share your favourites vi.
G STAR Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with G-STAR - Premium Denim. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact G-STAR - Premium Denim. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of G-Star Raw C.V.
Verified email ✔✔
E-Mail: google-id@g-star.com
Website: 🌍 Visit G-Star RAW Website
Privacy Policy: https://www.g-star.com/help-info/privacy-policy
Developer: GStar Raw
Read 5 Customer Service Reviews 😭😔💔
I Oder wrong size intend or medium I say small
Where is my order,I try to use the tracking number to check my order, they always said the number is invalid
Poor customer service/ crazy long shipping time
by Marlon107
I ordered a package on the 23rd of September and it was supposed to be coming from their warehouse in Germany to me in the United States. After about 10 days I still haven’t received my package, and the tracking info through APG says the package is still in the air.. meaning it haven’t arrived in the US yet. However, G-Star customer Rep here in the US told me the package is here in the US and is on it’s way to USPS… but when I track the tracking number for USPS it says the label was created since the 23rd of September and they haven’t receive the package yet. Customer service rep from GStar told me the package arrived in the USA on September 26th but still not alarmed that b/w the 26th of September to the 5th of October it’s a long time to be awaiting a transfer b/w carriers. Customer service Reps of GStar are unhelpful and very inpatient with customers.
App and website are the worst
by Ryan Brow
I’ve been shopping g star for years and love their clothes, but the experience on this app and their site are the worst. Don’t try to use paypal through the app, you will keep getting errors. Also, why does the screen need to reload every time I choose a new color item? Also, the merchandising of products is ridiculous. No matter if you choose skinny or slim for a particular pair of jeans, you’ll get both and when they show up, the label will be opposite of what you ordered. Also, product pages, scrolling up and down for alternative pics? This isn’t the UX anyone is use to. These are just a few of the issues you will find. So much potential, but they just can’t get it together.
Horrible at processing orders
by Von RN
It has taken me 5 days to place my order bye to not getting past the processing page. This app continuously gets stuck on the processing page. In the process of trying to order three items in my cart sold out. I am highly disappointed. Not worth the memory space for this app, just order from the website you’ll have a better chance at getting what you want before it sells out.
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