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About: Learning a foreign language? Promova is the best solution for you! — You will
enrich your vocabulary and forget about language barrier. Promova has
dictionaries on 40+ topics! — You will learn to pronounce the words correctly.



Promova Customer Service 👿🤬😡😠💢😤

Promova: Learn Languages Contact Information

Listed below are our top recommendations on how to get in contact with Promova: Learn Languages. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Promova: Learn Languages. Discover which options are the fastest to get your customer service issues resolved..
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Verified email ✔✔

E-Mail: support@promova.com

Website: 🌍 Visit Promova Easy Language Learning Website

Privacy Policy: https://promova.com/terms/privacy-policy

Developer: Boosters




Privacy & Terms:

https://promova.com/terms/terms-and-conditions

https://promova.com/terms/privacy-policy




Read 92 Customer Service Reviews 😭😔💔

4.6 out of 5
Gabriel Olmedo
2022-06-30

I am not satisficed with de words booster app. I would like cancel My suscription that was free trail. It gives no options to cancel. Can yo helpme please. Thanks

Emmanuel Ishimwe
2022-06-04

I would like to request to cancel my subscription that is not I was expected.

Jose Luis Ruiz Hernandez
2022-04-20

I am not interested in the subscription. Could you kindly refund my money please?

Dori
2021-12-11

I want to cancel my trial subscription.

Ji Hyun An
2021-10-03

I want to cancel my subscription. Please check it and cancel my account. Thanks

Lysa
2021-09-26

Please refund my money. I couldn't even download it from my phone and charged me 19.9USD per month.

Jimmy Maro
2021-08-31

I want to unsubscribe for this app asap. The app is no longer on my phone but I m still paying monthly fee (USD 14.99) for it .

Justice Yeboah
2021-08-20

I unsubscribe to your App but you proceed to take money from my account. Please UNSUBSCRIBE and refund the payment of £29.99 from my account. Regards. Justice Yeboah

Sherajun Monira
2021-08-17

Hey, I am not satisfied with this app. I sent an email to cancel my subscription then why you charged me $29.99? I want my money back.

Le Cam Tu
2021-08-12

I just purchased a one-time payment subscription for 9.99$ and then it purchage automaticcaly after 1 week, there is no notice and I don't need it anymore. I want to cancel my subscription now and to I want a refund.

Uche Nwankwo
2021-08-11

pls refund my money ASAP.

Cho Zin Thaw
2021-08-07

Please cancel my subscription. I am not happy about your service.

Rian P
2021-08-04

Fraud app. No way to refund. Please cancel automatic subscription asap. There's no way to cancel it. How can I unsubscribe this fraud app?

B
2021-07-26

I want to unsubscribe the word booster as soon as possible

Akosile Oluwayomi
2021-07-19

I want to cancel my subscription please, I only did free trial. Please refund my money as soon as possible

Andres De Castro
2021-07-19

Hi, Booster management , am not satisfied with the word booster app. After I tried the 1 dollar trial fee I immediately unsubscribe the application. But after that the the deduction is continue until now which is around 100 dollars through apple. Can you please fix this problem and refund my money. Thank you and hoping for your immediate action.

Thailu Ramadan Koroma
2021-07-16

I want to unsubscribe the word booster as soon as possible and get back my money.

Vernon Costa
2021-07-06

I regret to inform you that you have failed to refund my unauthorized payment of US$ 19.99 as per your mail . Your staff Ms Helen wrote to me on 30.June 21, In that letter clearly mentioned my dues will be refunded within 3 days but up to now not done. Why you all are cheating people. Can you make this payment ASAP if not you will get more and more reviews.

Adetoyi Nurudeen
2021-07-02

I am not satisfied with the services rendered by this words boosters and also the way I'm being debuted. I want to unsubscribe and also demand refund.

Deepak Kumar
2021-07-01

I am not interested but amount from account deduct my refund my balance 1487.please refund my balance

Arealistik
2021-06-24

Cancel your credit card that's it. That is the only way to stop this bullshit

Haris
2021-06-21

i want to cancel my subscription i dont have enough money my account and you have taken money without my permission i need my refunds please. I want to remove my card from this please help me.

Thuy Bui
2021-06-16

Fucking fraud app. I emailed them to cancel the subscription but they never reply and still charge me and never refund.

Dhare
2021-06-14

I'm very disappointed about your charging system.you have charged me 19.99$ even without early notification.I registered to your service after paying 1.99$.then to get other facilities,word booster app says I have to pay extra money.even I didn't get your plan and even I couldn't access to your app.but 14.06.2021 you have charged me 19.99$ how unfair your service.please refund me my 19.99$ unless I am going add a public post in Facebook and Instagram about your unacceptable service and surely I will report about your app. Thank you Dharani Rajapaksha

Dharani
2021-06-13

I am a still student and I haven't enough money in my bank account.I am not interested anymore in this app.please unsubscribe me and refund my money you have charged without early notification.there is no any way to unsubsribe this.so If you don't respond me I have to report this issue for the google.

Akshay
2021-06-12

My renewal date is 12 june and i mailed them on 8 june for unsubscribing but still they charged 19.99$ dollar from my account. I want my money back.. Its total fraud app..

Boitumelo
2021-06-11

I have been telling you via the email to cancel my subscription, I have never subscribed. I only paid R14.26 now suddenly you debited my account R283. This is unacceptable,

Nilani Karunarathne
2021-06-10

How to cancel the words booster app

Atere Bosede
2021-06-08

I subscribed to a 1dollar subscription was debited . Only for them to debit me again of 9,395 naira after a week without my consent . Please refund back my money

Nashan
2021-06-08

Pls refund my money also. you said that you will refund within 3-5 business days. But still not refund. It has taken 12days

AMN
2021-06-08

This is looting customers... I subscribed for 1usd but got debited with 19.99 usd. Kindly reverse my money. This is rather unfair and fraudulent. I cant find its subscription details on my google store subs list.. this is fruad app dont use or recommend anyone... JUST CANCEL MY SUBSCRIPTION AND REFUND MY 19.99 DOLLARS YOU CHEATERS

Olayinka Samuel
2021-06-08

I subscribed for 1usd but got debited with 19.99 usd. Kindly reverse my money. This is rather unfair and fraudulent

Daniphord
2021-06-07

I have the same issue, I never subscribed for the service, but my money was deducted from bank. Need refund of a clear explanation

David Cortes Perez
2021-06-05

Hola, equipo: Por favor, devuelva el dinero que se debitó de mi cuenta. Me suscribí a una versión de prueba y pagué solo $ 1. Ayer recibí una alerta de mi banco de que su compañía debitó $ 19.99 de mi cuenta sin mi consentimiento. Por favor, necesito un reembolso de mi dinero. Por favor, cancele la suscripción de mi cuenta. Ya no me interesa. Gracias.

Marmureanu Paul
2021-06-04

Refund my money, I haved subscribe for an one dollar subscription and a received an alert from my bank that your company took 20 dollars from my account without concesnt.

Avishka Piumal
2021-06-03

I have subscribed trial for 1$ & now I can’t unsubscribe what can i do

Gema Martinez-Criado
2021-06-03

As everybody else is saying, this application is a FRAUD! They charged 19.90 USD plus 1 USD when one just downloaded. I want my money back right away!!

Cesar Moncada
2021-06-03

Good morning my name is to cesar Moncada and never finish the subscription with the app. First I was charged 1$ and today 19.99$ and the truth is I don't want anything with this application anymore. Please give me the money back My card end 4611 visa

Robin Sebastian
2021-05-31

Totally waste app I want refund and your Ad is deceiving everyone

Kamal Kishore Nanglu
2021-05-30

Hello Team, Please kindly refund my money that was debited from my account. I subscribed for a trial version and paid $1 only. Yesterday i received alert from my bank that your company has debited $19.99 from my account without my consent. Please and please I need a refund of my money. Kindly unsubscribe my account . I am no longer interested. Thank you.

Alaba Olanike Omomowo
2021-05-29

Good day, Please kindly refund my money that was debited from my account. I subscribed for a trial version and paid $1 only. Yesterday i received alert from my bank that your company has debited $19.99 from my account without my consent. Please and please I need a refund of my money. Kindly unsubscribe my account . I am no longer interested. Thank you.

Ahmet
2021-05-29

I would like to unsubscribe and cancel, please help me!

Sonora
2021-05-27

Need refund as it was a wrong click for purchase. pls refund to the ending card with 4076

Olayinka Samuel
2021-05-23

Kindly delete account and payment method too. Please refund my card that was charged twice in a week. Thanks

Olayinka Samuel
2021-05-23

Kindly unsubscribe and delete card as am unable to do it myself. I don't have need for the app now. Thank you

Tijani Yetunde
2021-05-21

Pls cancel my subscription with word booster,am not interested in the app anymore....thanks

Ileana Dichiu
2021-05-20

Please cancel ASAP my subscription for Words Booster. You charged me twice and I don’t have the possibility to cancel this app.

Viviana Franzetti
2021-05-18

My subscription expired on April 17, 2021 and $ 19.99 was taken from my paypal account on May 18, 2021. Why? Viviana F

AHMED ASLAM
2021-05-17

I am not satisfied with you are app unsubscribed my premium user that guys charged twice a time that money not worth for that . i knew they will never refund please cancel my subscription because i don't know how to unsubscribe if any one know leave the comment more 4 time informed but no one respond

Piyumi AJayamini
2021-05-14

Please cancel my subscription. I am not happy about your service

Khanracchan
2021-05-11

Just like everyone else is saying, this app is NOT what it advertises! It is supposed to be an English enhancer, but when you download it, you realize it’s to learn English. They make it impossible to cancel the app. Can’t contact them, can’t do it through your phone provider. You just charged me $14.99 and I want my money back.

Gamini Matharage
2021-05-10

Hi Team I want to cancel this subscription, and I want a refund. What should I do? I am not satisfied with the word booster app. I want to request a refund. I paid on 10/06/2021 - $ 19.99

Jonkl
2021-05-06

Fucking fraud app

Tania
2021-05-05

Please unsubscribe me and refund my money. I asked you do that before free trial (according to your policy) period but you did not do that even did not answer me. Please, unsubscribe me as soon as possible and I want my money back.

Janice Asumbrado
2021-05-03

I don't have time and I never used it the day I subscribe. Pls cancel my subscription and refund $24.63 back to my card. Thanks.

Sona
2021-05-01

I subscribed to the course on middle of ,april. Acoirding to the ad. I dont have a time to see app. I want to to cancel subscription urgently. I want a refund Aagi

Samuel
2021-04-29

I am seriously displeased with the debit which took place on my card on 27 April 2021 I sent an earlier mail to the team more than 4 days to cancel the automatic subscription on my card before the expiration of the free trial but this was not done. I have been debited $19.99 and seek refund to my account. I have sent repeated emails to Olivia Rawsney but she did not respond for 3days.

Gintautas Marciokas
2021-04-28

I want to cancel this subscription. I am not satisficed, at all

Asanka Perera
2021-04-26

hi I need to cancel my subcription and refund back Pls do the beedfull cz we cannot unsubscribe thought ur app Asanka

Josian Perne
2021-04-22

I subscribed to the course on 16 April. According to the ad. there is supposed to be a trial period. On 19 April I found out that there i had been charged 1.OO USD on 16 April and 124.00 USD on 17 April. I don't even have access to the course. I want to have clarifications about the charges. I also want to cancel my subscription and have the refund of 124.00 USD. Josian Perne

Shehan Malindu
2021-04-22

I want to cancel this subscription, and I want a refund.

Croud Chimphonda Banda
2021-04-21

I want to unsubscribe the word booster as soon as possible and get back my money

Nang Hom
2021-04-21

I just downloaded app and it's cost me 19 dollars ? And no option for cancelation at app.. why so difficult to cancel payment while you just so easy to charged me without notifying me

Khanracchan
2021-04-19

I would like to cancel please help me unsubscribe, I had try to unsubscribe but now it doesn’t work.

Khanracchan
2021-04-19

I would like to cancel please have me unsubscribe, I had try to unsubscribe but now it doesn’t work.

Adriana Da Silva
2021-04-19

I would like to cancel my subscription before my trial expires, please. I am not satisficed, at all

DIDI
2021-04-16

It’s not what I was expecting. I would like to cancel my subscription!

Ana Remillard
2021-04-16

Hello. I want to cancel this subscription, and I want a refund. What should I do? I am not satisfied with the word booster app.  I want to request a refund. I paid on 04/15 - $ 19.99

Catherine Susa
2021-04-14

I'd like to cancel subscription but that option isn't there.Ive been charged even after requesting to be unsubscribed.please help me cancel the subscription,I know I'll never get my refund 🥺

Erik Jarlnæs
2021-04-02

They say "write this email to "cancel" - but even the email is not valid!! I am searching for their address

Alao Balikis Lolade
2021-04-02

I want to cancel word booster u guys r fraud stop deducting my money stop app

Francis Lew-Dibahi
2021-03-24

I have been charged 21.42 USD(GHS120). I am not interested in the subscription. Could you kindly refund my money please?

Ezinwanne Ogbonnaya
2021-03-11

Please, you charged me twice and I'm not interested in the app again please cancel and refund. Thanks

Irina Jobava
2021-03-11

I don’t use your a application in App Store, you just charged me 14.99$ and I want to back my money .

Nancy Hood
2021-03-09

The test used by booster.company is wrong. Instead of saying ‘his’ they used ‘him’. Now why would I use an incorrect app to improve my English? Don’t get sucked into this scam.

Joseph Josse
2021-03-09

I want to cancel this subscription and I want refund what should I do?

Zack Ojiyi
2021-03-05

Everyone trying to cancel your subscription: it can be done in the settings tab. Go to the settings tab and tap your name at the top of the page. Then tap the subscriptions icon. From there you should be able to cancel your subscription.

Divya Prasannakumar
2021-03-05

Hi I would like to cancel my subscription. Please Thanks

Drea
2021-03-04

This app is not for me at all. I need to cancel my trail! When I go to manage my subscription and click on this app, it gives no option to cancel. Anyone else having this problem? I'm going to call Apple and they will take care of it. Terrible app and I do not recommend it and any other apps that they have developed.

Ibelegbu Amaka
2021-03-01

It’s not what I was expecting. I would like to cancel my subscription and get a refund

Stephen McFadden
2021-03-01

Like others I was not made aware this was a paid subscription app and neither do I need to learn the English language as a foreign language. I need to know how this is cancelled without taking money from my account. This is an absolute disgrace.

Sophie
2021-01-25

Hi everytime i use the app, it ask me to upload it! It s already uploaded!!!!

Ghazi Omairi
2021-01-07

Dear Words booster, I just purchased a one-time payment subscription for 9.99$ and then I noticed that some people are saying that it lasts for one week only, if this is true please I want to cancel my subscription now and to I want a refund.

Krzysztof Brzozowski
2020-12-27

Please, Proceed with a refund, I've just purchased your course advertised on Instagram, downloaded an app and my licence hasn't been activated there and you don't have a British English profile - I feel pretty much deceived by your add - I'm not interested in any other solution, please provide me with a refund - I Paid over Paypal.

Despoina Papadopoulou
2020-12-21

This app is so poor !! Totally not worth it ! I want a refund !

Alayne
2020-11-07

I have pictures of their ads on YouTube. I spent years as a tutor, and this does not look good for learning the English language. It’s confusing enough for people without throwing in mistakes. The ad had mistakes a fourth grader would catch. “Chek” instead of “check” and “though” when they mean “tough”. The format is also wonky. Why are some words capitalized while others aren’t in a list of random words? Is “commence” somehow a proper noun I missed? Capitalization is important in English writing, so best stick with no caps in your list. Tried to contact them in private to kindly offer cheap editing services for them, but there’s no place really to do that...

Anonymous
2020-11-06

The ad has English mistakes !!!! I would definitely not trust this app to learn English.

Rachel Yamada
2020-10-02

Just like everyone else is saying, this app is NOT what it advertises! It is supposed to be an English enhancer, but when you download it, you realize it’s to learn English. They make it impossible to cancel the app. Can’t contact them, can’t do it through your phone provider. You just charged me $14.99 and I want my money back.

Joanna T Zamora
2020-09-27

Hi, I am not satisficed with the word booster app. i would like to ask for refund, you guys charged me $10.61 twice.

False Ads. Total Scam

2022-04-27

by Ari.N1372

The app claims to boost your vocabulary but its designed for people who have minimal understanding of the English language. Anyone with a high school degree will realize that this app will add little to nothing to their vocabulary. Even their “Advanced” section has basic words like “agenda” or “flawless” (I’m not kidding you thats the most advanced level you’ll find). That might be useful to someone who is just beginning to learn English but its not even middle school level vocabulary. They also charge OUTRAGEOUS AMOUNT OF MONEY. An “auto-renewing WEEKLY SUBSCRIPTION OF $9.99.” They ripped me off for the lifetime subscription with a $50 cost. In my 12 years using the app store and downloading countless apps I have never written a negative review until now. They are total SCAMMERS.

Subscription terms are not transparent

2022-05-04

by Madin_s

I found the app quite nice but after going through the introduction “test” for the level of the english language I found out that the vocabulary is too limited for advanced level. In order not to miss and pay subscription that I doesn't want I checked in the subscription in my apple id account and in the application. My subscription plan was not there. After 7 days I was billed for the monthly subscription (which I didn’t want) and I am very angry. Looks like the developers intentionally made cancellation not easy (by writing an email to them). Very disappointed!!!!!😠

Not what you want. And App needs to have better translations

2022-05-11

by Avonlinlin

I download it to learn more “advance” vocabulary but the app is “teaching you new language” which is not what I intended to do. Anyway, I put down my mother tongue which is chinese and it had horrible translation. Simplifies chinese mixing with transitional Chinese. What a ridiculous mistake. It’s like mixing English with spanish together. And the my mother language Chinese translation in this app was harder to understand than the English words I am going to learn.
The app needs better quality control and it’s way advertising it’s product.


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