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About: It's a client used with plug and play IP cameras. You can view the real time IP
cameras videos, talk and listen, PTZ control by using this version.


 
  2025-12-02

LookCam Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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E-Mail: [email protected]

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Developer: Yves Kerbens Declerus







5 Most reported problems 😔💔

2.0 out of 5
Timothy Kirby
2025-09-27

I have paid for cloud services and still can not see any o the captures. Please refund or provide the days i paid for

Evans Kirimi
2025-09-16

My app keeps on disconneting from wi fi, cannot record only when there is motion, records always hence the memory if full in few days. Saving in cloud is very costly. It cannot send alerts. Kindly rectify..

The Worst App I Have Ever Used

2025-03-20

by PhillipDampier

Just a catastrophe. Alpha level software. Not a single feature is dependable, something absolutely essential for home security and monitoring. Software loses connection with camera at least once a week requiring a camera factory reset and setting it up again. SD card reformatting often required because it often cannot loop recordings. Software often reports formatting failed, even when it doesn’t. Cloud recording paid subscription add-on not dependable and often goes down on weekends. Recordings stored there have playback issues, often switching between normal and fast forward-style playback with no way to correct. Downloading those recordings is baffling. Alarm monitoring simply doesn’t work. You need to manually review recordings, but you cannot easily do so using terrible built-in video player. Software controls often don’t work in landscape mode. I’ve had this six months and there have been only two app updates, none improving the software and the last one added new problems. I have used hundreds of apps over the years. This is literally the worst I have ever used. Unconscionable.

Junk

2025-03-21

by Lucinece

Here I thought I would be able to look into my house while away from the house, but in order to see your camera you have to be connected to your wifi and then look through the camera. Which defeats the purpose of having a camera not only that but if you don’t use it for 10 minutes it shuts off and you literally have to take it down turn it off and back on for it to connect to and then connect to your 2.4 wifi to look at yourself because your home and it doesn’t work unless you’re home . This was a waste of money for me I’m going on vacation and would like to see my house while I’m gone but can’t because this product just doesn’t work period. Even after charging the thing overnight it still doesn’t stay on highly recommend a better device if you’re looking for a real security camera and not just a camera that works when you are home.

App needs help

2025-03-22

by Lansmom3

With some work, this app could be decent. The alarm config settings indicate changes were saved but if you go to another device setting and return to alarm confirm, it automatically resets. Without alarm settings you have to watch all footage to see a detection. No option for delete all saved files without clicking each one but that doesn’t delete the entry. It still shows up but with 0 in each data field. You can’t ffwd through files without downloading but it doesn’t download to your phone. The live viewing has night vision but unsure when it’s on or off and no changes are noticed when toggled. Set the recording intervals for 30 min but files were an hour and 45 min. There was a 3 hour gap during continuous recording. Changed record interval to 5 min and it seems to record accurately.




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