Contact Samsara Fleet Support
Company Name: Samsara Networks, Inc.
About: Samsara Fleet is built for fleet managers on the move. Whether you are in the
office, in the field, or on your way home, the Samsara Fleet mobile app helps
you:
- Track every asset.
Samsara Fleet Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Samsara Networks, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Samsara Fleet Website
Privacy Policy: https://www.samsara.com/support/apps-privacy-policy/
Developer: Samsara
Can I trust Samsara Fleet app?
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3 Most reported problems 😔💔
Customer service is the worst !!
by Alainalc
I’ve been a customer since 2022 and I regrets getting samsara , if you haul produce do not get samsara I say that again DO NOT GET SAMSARA . I’ll give you a couple of examples of the bad customer service. I have a ticket since may that no one in samsara seems to care I have to be calling and calling yes that’s right 2 months and no one can resolve it. Second the customer service in Mexico is the worst. It’s a constant battle with my sales consultant just to get an order in , like a said before I have to be calling and callling just to be ignored that’s right just to be ignored . They don’t care about your business they just want your money if a gate away device breaks well good luck getting it replaced. Bottom line look somewhere else check motive or geotab of you run produce samsara doesn’t work well hauling produce.
Bad experience
by MP Singh
salesman Ben Chung send me cameras and said that contract will start after 30 days trial. And I send them return request within to 30 days trial time because I couldn’t get time to even open there box. So cameras never used not even for second but they still charge me over $3400 for full contract. It’s over 2 years now and I’m still waiting for my refund. I send them multiple emails and tons of calls but they never refund. Sometimes over the phone even they agreed to refund but that never happened. Salesman Ben’s service very disappointing. One star for products only because there products it self not bed but they don’t care about there customers.
DOT inspection mode needs better security...
by ARG90013
When my drivers are in a DOT inspection on the road and the officer request the drivers ELD device it would be nice if the Samsara app could be locked down. So the officer can not snoop around or edit the log(s) and then try to violate the driver on HOS. This option is available on all other major ELD providers that we have used in the past. Why can’t Samsara offer this option to their app? All of our ELD devices are IOS so we can go into “Guided Acess” mode. But this does not stop the officer from snooping around throughout the Samsara app with full access to settings and can edit information as (s)he pleases. This is a huge security risk on the Samsara app.
Have a Problem with Samsara Fleet? Report Issue
Why should I report an Issue with Samsara Fleet?
- Pulling issues faced by users like you is a good way to draw attention of Samsara Fleet to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Samsara Fleet customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Samsara Fleet.
