Contact GETCHO Support
Company Name: K-Optional Software, LLC
About: Getcho is an American-built local delivery service. We don’t charge you until
we complete a delivery.
GETCHO Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of K-Optional Software, LLC
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit GETCHO Website
Privacy Policy: https://getcho.app/privacy/
Developer: Getcho, Inc
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3 Most reported problems 😔💔
It Worked, but....
by Jmoreno707
I used this app for the first time today. I was excited to not have to take my small child out In the ugly weather, and instead have my item retrieved and delivered to me from a relative’s house.
I put in the request, and got a driver no problem, except apparently Getcho just contracts with Postmates and DoorDash to use their drivers without telling the drivers themselves! How do I know this? Because the driver assigned to me was weirded out and tried to say that Postmates delivers food only. He had never heard of Getcho. After a little convincing (promise of a tip), he agreed to pick up and deliver the item, but Getcho doesn’t have any way to tip drivers through the app! Luckily he had Venmo, and everyone walked away happy. Getcho is definitely a promising app, and I would use it again, but somebody needs to fill in the poor drivers!
Great app with room to grow!
by Themisslinds
Easy to use and reliable. Sent two packages in one day using the app and was happy with both deliveries.
Would love the ability to track the driver when picking up a delivery (can only track after it has been picked up and out for delivery) and also the ability to tip driver in the app. Customer service is fast and responsive - I was able to easily cancel a pickup and have a tip added for the driver through text.
Keep in mind that delivery times are longer than using Uber or Lyft, but prices are more reasonable and the overall experience was better.
Best courier app I’ve used
by HD0202
I’m honestly amazed at how good this app is, I’ve used it twice to pick something up for me and both times I’ve received my item in under 15 mins from placing the pick up order, which is nuts. It’s like these couriers are always exactly where I’m placing my pick up, they show up within a minute or two. When I first set up my account I encountered an issue because I didn’t have my ID with me to verify, and customer service texted me asking if I was having trouble and immediately solved it for me and were very nice and helpful. Everything about my experience using this app has been great.
Have a Problem with GETCHO? Report Issue
Why should I report an Issue with GETCHO?
- Pulling issues faced by users like you is a good way to draw attention of GETCHO to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a GETCHO customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GETCHO.
