Contact Ehome Light Support
Company Name: yongxin Guo
About: Ehome
Light是一款用手机控制LED灯的应用程序。通过该APP可以控制灯光的开关、亮度等。
手机远程控制，非常方便易用。.
Ehome Light Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Ehome Light. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Ehome Light. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 5 Customer Service Reviews 😭😔💔
Lights aren’t working
How can I preset different times for lights to go off and on. I want them to come on in the morning then off. Then on again in the evening.
Great lights, Bad app
by CRaquel14-15
I just bought these lights yesterday and they work perfectly I have no issues with them what so ever even when leaving them on all through the night! The only reason why I’m giving this app one star is because it doesn’t connect to my lights at all! The mic feature, color changer, dimming and everything else works great it’s just the app. I turned my Bluetooth on to connect to the lights, it connected but it nothing was happening so I just chose to delete the app and stick with the remote. So if you want to buy these lights please do so because they work great for me. But I wouldn’t recommended this app.🙂
App Stopped Working Suddenly
by Iris.Magesty
My lights were working great for the almost two years I had them, and the lights themselves are still working alright, though the white seems to have dulled over time. HOWEVER, the app completely stopped working for me last summer and I haven’t been able to get them to work since :(
I know leaving a review is probably pointless since the app hasn’t been updated in 2 years, BUT if a developer does happen to see this please please PLEASE fix this bug, I’d like to be able to use my custom colors again :(
Doesn’t fully work for any of the iPhones with notch
by 3vilgenius
My brother bought these light strips that work with this app. He has an iPhone XR and the bottom of the options are pushed out of view and the app doesn’t scroll so he can’t do things like change the sensitivity of the mic. This is bad because the it starts out with the mic sensitivity at zero and so that function is useless. I tried it on my iPhone 6s and all the options are in view so I could change the sensitivity. Even more annoying the mic sensitivity at least started at 50% default for me for some reason instead of 0% for him. For both of us it did NOT recognize any of our songs that were downloaded onto our phones from Apple Music even though we gave it permission to view them. Please fix these features, ESPECIALLY the screen size issues on the iPhones with the notch design!
Have a Problem with Ehome Light? Report Issue
Why should I report an Issue with Ehome Light?
- Pulling issues faced by users like you is a good way to draw attention of Ehome Light to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Ehome Light customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ehome Light.
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