Contact Studocu: Study Notes & Sharing

Contact Studocu Support


Company Name:

About: StuDocu provides a platform to millions of students around the world to share knowledge, helping
them to get smarter faster!

Headquarters: Amsterdam, Noord-Holland, The Netherlands.



Studocu Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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Contact e-Mail: support@studocu.com


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E-Mail: support@studocu.com

Website: 🌍 Visit Studocu Website

Privacy Policy: https://www.studocu.com/en/privacy-policy

Developer: StuDocu


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Privacy & Terms:

https://www.studocu.com/en/support






19 Most reported problems 😔💔

4.4 out of 5
Linda Reed
2024-05-28

I paid for the premium package. It would not open the documents for me to view them. They asked me to pay again for the documents that I never had a chance to view. I am asking for a refund or open the documents. I paid with my PayPal account. I am glad I did so

B
2023-07-18

Scam all they do is take your money and never contact you.I have my attorney working on this for me they took $59.88 out 4 times in one month. Need to shut it down

Dd916
2023-05-10

I was charged and canceled my subscription way before the trial ended. Give me my money back StuDocu. All email address come back as invalid and no phone number to call.

Laura Kidd
2022-07-14

You have double charged my account after I cancelled my subscription for $119. I either want my refund back asap or I will send this to authorities.

Reshma
2022-04-20

Studocu is fake website They take all the documents and do not give any payment. Fraud website Donot trap this type of website.

Lucia Elimanao
2022-03-06

Hi, I want my money back stoduco charging without account owners permission.

Najla
2022-02-14

Got charged 59 bucks for what! Said 4.99 i wana cancel this is such bs bro im livid! There is no phone number! Help!

Ronald A Fitzpatrick
2022-02-07

Hello, my name is Ronald Fitzpatrick, and I was just wondering why my checking account was bill from your site 59.00$ with no notice. Can someone please let me know what the reason was? please in order for me to go forward I need to know considering there's no contact number to call.

Jasmeet
2021-12-27

I had used a one-month premium service and they charged me $35 (quarterly) for it which is ridiculous. I tried contacting support but they denied my request several times. They are just here to rip off students who give their credit card information to them. I would request others not to trust them. It is no big deal to provide a refund to a student who has just downloaded 3 forms. I requested them to deduct one month fee out of $35 but they are just bloody suckers

Sondra
2021-12-21

I cancel my subscription month ago and you have charge my card. I want my money back. Thank you

Wendy Merl Bartley
2021-12-21

I was charged after canceling my service I would like to my refund and to stop charged my account

Deborah Amoaka
2021-09-02

I opened an account with my debit card last week but I do not want to continue with the order again? So could you deactivate the account and not charge my card again ? Thanks

Mona Washington
2021-08-25

You over charge me it should only be 4.00 for a free trial.

Loreli Pineda
2021-07-21

Please cancel my monthly subscription. Thanks

Ebi
2021-04-19

Please I need the customer service phone number. I need to talk to a live agent about my subscription. Very urgent. Thanks

Zeljana Nikic
2021-04-05

Respected, Please I want to ask for a refund. I dont use StuDocu. I haven't downloaded any book and i will not. Best regards, Zeljana

Pointless

2022-08-17

by Cearajohn

Not one document will load. It just spins. Even now as I write this review I can’t see anything. It looks like I hit the space bar to the have the cursor I. The middle of the screen. Too many software issues with this application.

Will not let me cancel

2022-08-24

by Linh134677

The app and website Keep glitching. Took my money and will not let me cancel. Every time I try to cancel it says “you must be signed in to access this” I am signed in. Do not fall for this website I believe it is a scam

StuDocu is a scam

2022-08-31

by College Student 214

Do not bother with this site. StuDocu has countless technical errors and the support team never replies to emails. The site promises to pay a specific amount to members that are part of the ambassador team, but they do not fulfill those promises. Trust me, do not waste your time.


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