Contact Food Lion To Go Support

I’ve ordered groceries from Kroger and Walmart for over a year. I was happy to see my local Food Lion finally offered pick up so I don’t have to drive to the next town anymore. But, their apps are superior. I don’t want to order produce and meat by the pound. I want the item individually or the package of meat. I ordered ground beef and wanted 3 individual 1 lb packs, but they gave me a 2 lb pack and a 1 lb pack. I cook for 2 people. I don’t need 2 lbs of meat in one package. Also, I didn’t know how much bananas weighed. I ordered 1 lb and got 3 bananas. I normally order 6 or 7 per week. I don’t want to guess how many apples are in a pound. Please change that to 1 item instead of per pound. The other two places let me order 4 Roma tomatoes and 6 bananas and 4 gala apples. And I wanted to order the larger pack of chicken tenderloins. It showed the long pack in the picture. I have no idea what they weigh. If I want 1 and I put the wrong weight, what am I gonna get? No clue. If it weren’t for the pound issue, the having to log into my account every time I place an order and having to choose which store I’m picking up from every time, I’d rate the app and store a 5. Neither the Kroger app or the Walmart grocery app make me log in or choose a store. They remember both of those.

Usually the Food Lion To Go iPad app works fine on the iPad but today was a disaster! After entering a long list of items my husband couldn’t find the button to review the cart. Then after he gave up on that he tried to choose a day and was successful. However when he chose a time the app totally froze. More wasted time … Finally after resigning in twice the cart button appeared and then disappeared after the touch but no listing. In answer to your normal questions: Yes his iPad Is up to date running iPadOS 15.4 and the app version is 2.18.0 and you haven’t updated it in 4 months. He is now trying the computer to see if he can get it to work. Success! He completed the order on the computer. Unfortunately not everyone has a computer but do have iPads, especially seniors.

I normally use Walmart grocery pick up since it’s free and the app is super user friendly but I decided to make a last minute recipe that I only needed three ingredients for and Walmart was out of time slots for the day so I decided to use food lion. The app is really picky about searching for EXACTLY the item you want. I had to add some random items to reach the 10$ minimum. And any time I’ve used it it hasn’t been up to date on out of stock items. Walmart app would have told me you were out of graham crackers and saved me 3.99$ pickup fee. So now I need to go inside Walmart anyways to get graham crackers and could have saved myself a trip, the pickup fee, and the money spent on random items to reach the 10$ minimum. Will be deleting the app