The Points Guy Reviews

The Points Guy Reviews

Published by on 2021-09-10

Unlock the world of points & miles with The Points Guy App. Learn about award
travel, maximize your spending, earn rewards faster, and track progress toward
dream trips. With innovative finance tools and advice from our travel experts,
The Points Guy App will help you navigate the ins a...



Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


The Points Guy Reviews


  • By

    Truly the travel app of my dreams (so far!)

    I was so lucky to come off the waiting list for TPG app today and have been waiting for so long since Brian at TPG announced his app. I’ve been in the “credit card rewards” life for a few years now and the biggest problem I have had is keeping track of which card and/or loyalty program is offering the best bang-for-my-buck at any given time in the year. And this app does that. After entering in my credit cards (all Chase mind you) and loyalty programs, the app not only gives me a current value for all my points, it also intelligently tells me where I missed more earning potential for each category of purchase. Additionally, it has an amazing “award explorer” that will give you the best estimate point redemption for any air travel given the loyalty program you’re enrolled in. As of this moment it does not search actual award charts as it only bases it off published and estimated redemption values, however it is a great starting place when it comes to award travel. It still needs a little help with some bugs, most notably that my app seems to log me out every other time I launch the app, but given its still in the “invite only” phase I expect that to be patched up before the full release. I am truly excited to see where TPG continues to go with this app!





  • By

    Has the potential to be the greatest!

    Great app! I had a few technical problems early on but I understand that this is a bet version and they have since been resolved. I would suggest that the feature allowing you to check which card is best to use for a certain store or category should be more prominent. It is only located with a single button on the “Cards” tab and when I test it from home I only get a popup suggesting one business that is a mile away from my current location. I think there should be drop down list of locations nearby to choose from. This feature should also have its own tab in the app since I believe it would be heavily used. I would also suggest adding the ability to automatically add or sign up for different card offers like the quarterly bonus categories for the Freedom Flex or the different vendor offers for AMEX and Chase. I still like the easier access to the TPG articles and calculation of points accrued and missed but I suggest adding all of the aforementioned features to make this app the best in the “points and miles” business. I hope you strongly consider my suggestions. Thanks!


  • By

    LOVE the app! Couple tweaks

    For a brand new app, the interface is amazing. I love that you can connect several accounts without having to wait for each one to load. My only suggestions so far are that I don’t see the option to add rental car rewards and that I would like the ability to add more than one account from a bank. Ex. Personal credit card account and a separate business credit card account with different logins. Other than that, I’m super impressed and love seeing all of my points balances in one place!!


  • By

    Early-access user: Rewards Explorer is mind-blowing

    You have to have signed up for early access to use the app. My invite finally arrived in my inbox. I knew TPG app would make all my dreams come true with the Rewards Explorer feature. No more spreadsheets! After syncing all your credit card and rewards programs, the Rewards Explorer will allow you to explore flight routes in different booking classes based on your combined credit card and rewards program points. It knows which cards allow you to transfer points to which rewards programs and what the transfer ratio is. For example, I now know I have enough points to fly one-way in business from LHR to SEA because it took into account my Amex points and my BA avois. I can transfer my Amex to BA and book the trip. Not only that, but it also includes routes that you can book on airlines that you aren’t signed up for yet. Amazing!


  • By

    Nice idea if it worked...

    Hopefully this app will improve. So far, I haven't seen fixes for big issues, and I've seen several things stop working that used to work. The app had never connected successfully with Chase (that's a pretty huge problem), it no longer connects to Marriott, United requires a fresh sign-in and two-factor authentication every single time, and Hilton points totals report but are never accurate and up to date. AMEX and Delta are the only programs I use that currently report properly. I would say it would be much better if there were a way for couples to track their points together, but until the current app features actually function, there isn't much point in talking about new features. At this point, ignoring the app for a few months, then deleting it if it is no better seems the best strategy.


  • By

    So exciting!

    I’ve been waiting for an app like this for so long. Just wanted to submit feedback that my capital one miles are showing zero when I actually have a few thousand. I’m also having trouble connecting my Chase account. For a future iteration, it would be so cool if we could see our personalized offers like AmEx has and those were taken into account for our recommendations on which cards to use


  • By

    Essential for understanding your credit card points

    Love this app so much already. A couple bugs here and there but great nonetheless. I love being able to quickly see my points and the best way to use them. The feature that tells you what credit card to use based on your location is amazing. I’d love to be able to set this up as a shortcut and quickly access it from the Home Screen. Can’t wait to use this even more!





  • By

    What happened?

    The app was working beautifully. I had entered all my loyalty programs and credit cards and all my balances were displayed. But then came the recent disaster of an update. I am no longer able to login as I receive a message saying my login credentials are wrong. When I request a password reset, I’m told instructions were emailed to me though I receive nothing. I tried multiple times and yes, I checked my spam folder but nothing! So I set up a new account using a different login method. But now, several accounts such as Chase will not load my info. And the worst part is that I’m repeatedly prompted to login over and over again. I think you guys have some work to do.


  • By

    Great app with many benefits but could use some flexibility

    I enjoy the app and find it very beneficial. I like that it allows me to manually add, versus link, my airline and hotel points and account status. I wish it would allow the same manual input for credit cards. I appreciate all the efforts to keep linked account data secure, but allowing a choice to manually enter the same info without putting sensitive information at risk would be a plus. I know there are disadvantages with manual feeds as I won’t be informed of special targeted offers, but that should be a choice I bear.


  • By

    Super helpful

    Have been waiting on their new app for quite some time! Very pleased with what they have put together. Had no issues connecting multiple banks, cards, and loyalty programs. Favorite feature is being able to see all my cards in one place - quickly knowing which to use in various situations. Excited to explore the award travel features down the road.


  • By

    So easy to use and already maximizing my points!

    It was easy to sync all of my cards and loyalty programs and being newer to the points and miles space, the app has really helped me organize where I should be focusing. I was using the wrong card for groceries, for instance, so now I’m earning twice the points on purchases I was already making! Can’t wait to book my first trip on points!


  • By

    All things centralized!

    Awesome app. Very stable for initial launch. Only issue I’m having is that the Marriott Bonvoy program will not sync. I’ve let it work for almost a day and it the app still says that it’s working to connect. So far that’s the only hiccup. Looking forward to watching this app evolve.


  • By

    LOVE THE POTENTIAL - need to work the bugs out

    As others have noted, LOVE the functionality (the app notified me of expiring miles I was not aware of). Love the ability to price flights and get recommendations for which accounts to move miles to/from for free flights. Love the feedback on best card to use when. I also applaud TPG for transparency in what the app can/cannot do. Having said that I’m frustrated that 1) no response yet to my first trouble ticket (app doesn’t support 2FA on Amex - asked for work around other than turning 2fa off) 2) won’t log me into AA (just a message saying we are still connecting) 3) keeps asking me to validate Wyndham account (connected - then requested validation. Now in validation loop) Very excited about what this app will be and do once initial teething pains resolved


  • By

    Easy to use with more utility than expected

    It is easy and not overly time consuming to link all of my accounts. I liked the points maximizing reporting although it would be nice to add a toggle or input for signup bonuses. I also liked the points estimator for future trips. Love the layout and the amount of information presented. Worth the wait!


  • By

    Great app!

    Syncs more seamlessly than another app I used previously. Please add ability to sync more than one account of each type so I can check family balances (I can transfer chase points to mine OR hubby’s account). Also I have a business login for chase Ink as well as a personal sapphire account. Haven’t merged them yet 🤨



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Is The Points Guy Safe?

Yes. The Points Guy is very safe to use. This is based on our NLP (Natural language processing) analysis of over 159 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.0/5 . Justuseapp Safety Score for The Points Guy Is 60.7/100.


Is The Points Guy Legit?

Yes. The Points Guy is a totally legit app. This conclusion was arrived at by running over 159 The Points Guy User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for The Points Guy Is 60.7/100.


Is The Points Guy not working?

The Points Guy works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




Have a Problem with The Points Guy? Report Issue

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Why should I report an Issue with The Points Guy?

  1. Pulling issues faced by users like you is a good way to draw attention of The Points Guy to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a The Points Guy customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using The Points Guy.


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