Cedar Point Reviews

Cedar Point Reviews

Published by on 2024-11-11

🏷️ About: The Cedar Point app is the official app for the Cedar Point amusement park. It provides users with a personalized experience based on their likes and interests. The app offers ride wait times, an interactive guide map, access to FunPix photos, a complete listing of all the shows and events, and the ability to buy tickets or store your Season Pass on your phone. The app also provides special offers and discounts only available to app users.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
74.4%

😎👌🔥 Positive experience
13.6%

🙄💅🫥 Neutral
11.9%

~ from Justuseapp.com NLP analysis of 215 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app allows users to save their season pass to their wallet and open it on their iWatch, making it easy to scan for entry and discounts.

- The app provides a map of the park and wait times for all rides, including information on ride maintenance or closures.

- The app includes dining and drink plans, making it easy to visit all Cedar Fair parks without carrying a wallet or phone.



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

2.6 out of 5

Precursor To Bankruptcy

2022-05-22

CedarPoint could have been great....but they opted for buggy and redundant instead.

You’ll have to put in your season pass info into CedarPoint , even though you are signed in already and have already added the pass on the desktop website.

The focus is you spending money instead of being an actually beneficial tool. With covid battering their income, you’d think someone there would be slightly smart and make a GOOD reservation system. It’s trash though.

The complete opposite of useful

2022-06-23

Cedar Point is great. CedarPoint is abysmal. Zero intuitiveness. I’m signed in, my info is saved. In what universe does it make sense to need to manually enter all my ticketing and personal information every time I want to make a reservation? This is all saved on your app—you don’t have issues using it to sell for marketing, why can’t you use it to fill in the stupid form!? FunPix is a scam and a half. Very few rides actually have the pictures. Swing and a miss on CedarPoint. Pathetic. Pa-thet-ic! CedarPoint is worse than Shoot the Rapids ride! You know, the one that tipped over and almost drowned all those people? Yeah, CedarPoint is worse than that.

Wait Times Not Accurate

2022-07-24

The ride wait times on CedarPoint are not accurate at all. Steel Vengeance said 30 minute wait on CedarPoint , when we got back to the start of the queue they said 1 hour (which we were willing to wait anyways). We ended up waiting 2 hours in total, and CedarPoint still said 20 minute wait when we got off. This is the worst example of the day, but we also had similar experiences with Maverick, Millennium Force, and Gemini which were the only big rides we even got to ride because we tried to use CedarPoint to plan our day and we’re screwed up every time. Lesson learned!

Drives me CRAZY!

2022-08-25

CedarPoint is the vain of my existence! Every time I try to use it it crashes and I end up having to use the regular site on safari (which is confusing and annoying as well).
When I leave the park and want to come back in by showing my season pass, I try to pull it up and it crashes a good 2-3 times before it pulls it up. I’ve just screenshot my pass instead.
I have 7 family members passes on my account, but if u think I’d be able to pull them up at any given moment you’d be wrong. Smh
And the health screening on here crashes as well.
CedarPoint is useless.

Lack of functionality

2022-09-26

App is almost useless for season pass holders. Reservations are a major hassle to do in CedarPoint . You still have to copy and paste and add info each time you reserve a date even though your pass and CedarPoint are supposedly linked. You do not actually need CedarPoint for anything. The exact same functions are available on the main site. CedarPoint is basically just a shortcut to access the main site. Waste of space on your phone. This is an embarrassment cedar point. Do better!!!!

Fast pass is a joke @ cedar point

2022-10-27

I'm using this platform as well as all others i can to express my disappointment in cedar point's bs fast pass. Don't make the mistake i did spending almost 700$ on 4 admissions + fast pass. Drove all the way from Kansas City M.O. Had one day to do the park on a Tuesday. Did manage to get all the roller coasters we wanted too, but that was it, and feel like we coulda rode all the same with or without Fp. Basically Fp maybe saved an hour out of a 12hr day.

Doesn’t do much other than save paper

2022-11-28

I got excited when they said you could track the wait times in CedarPoint , but whenever we’d get to a ride based on a faster wait time, it would always be wrong and usually 2-3x slower than what CedarPoint said. SUGGESTION: add a feature that allows park guests to submit updated times as they visit each ride. Might be a little more efficient and user-friendly that way.

Cedar point stinks 10 stars

2022-12-29

This is the worse app ever!!!! Completely controlled by the park. I don’t believe a time they quote. You have to be at the park to see the rides times...aka all of our ride times are long we don’t want you to know it. You have to pay to get in the park and then we will let you know how much money you spent for nothing. Been going here for 50 years. Still run like a small unprofessional company they have been for ever. Grow up cedar point!

Wait times are almost never correct.

2023-01-30

CedarPoint is nice for navigating around the park. But completely useless if you want to use it for ride wait times. Many of the roller coasters would say that it was a 5 or 10 min wait. Then when we got to the ride, it would actually be a 45 min to an hour wait. Even while standing in line CedarPoint would still say 5 or 10 min wait. Cedar point obviously fails big time with this feature. Or or else they are intentionally trying to make you think the wait times are way less than they really are just to get you there. Total BS.

Wait times are useless

2023-03-03

Pretty much only thing CedarPoint is good for is the map of the park. The wait times are so wrong continuously, I’m not even sure why they have them on CedarPoint ...completely useless. App showed a 30 minute wait for Maverick the entire time we waited in line for an hour. Showed an hour wait for Gatekeeper, was on in 15 minutes. Not sure how they update the wait times, but the system they are using isn’t working. Don’t plan your rides around CedarPoint wait times or you will be disappointed.

Good map feature; Terrible ride monitor

2023-04-01

Getting around the park is easier with the map. However, I can’t find the hotels to click on and get directions. So, I chose a food service place that I happen to know is in the hotel and go to that. The dotted line gets you there but is frequently not the shortest route.

The ride monitor is terrible. It says rides are closed when they are not and the ride time is not to be trusted!

Helpful but needs work

2023-05-03

As an avid Cedar Point attendee, I do not need the map and such. The best perk of CedarPoint for me is the ride wait times, but they are often wrong. For instance, today they list most rides as 0 minute wait time, so we head that way only to find an hour on several of them. This is a huge potential benefit, so it is something that needs to be fixed.

Saved season pass problems

2023-06-03

Good app but needs better improvement. It has a visit counter for the number of times you go to the Park in your season pass section. But it doesn’t update the number unless you delete your season pass and then add it again after each visit. Please fix this so we can keep better track of our visits. Add season pass to iOS wallet still is not working either.

Loved it but few improvements needed

2023-07-05

I used CedarPoint for ride wait times which seemed to be pretty accurate. No issue w that aspect of app. Also had directions to each ride in case u got lost. The only improvements I would add to CedarPoint is the fastpass wait time and some way to mark off which rides u have gone on. With so many rides it was kind of hard to keep track of the ones I went on.

Great app, a few recommendations

2023-08-05

CedarPoint is great for what it is intended for, I would love to see a few improvements however.

1. CP, if you could please add an option for your users to sort your coaster waiting time list, that would be awesome! Say for example my top 3 favorites are the Millennium, the Dragster, and the Maverick. I would like to be able to put them on the very top of the list for easy, fast, viewing. Or I could sort them by area if I wanted to. Right now they’re just in alphabetical order, and of course the park or my preferences are not.

2. I’ve noticed that your advertised waiting times are not always up-to-par with what the wait time is at the front of the entrance, and that sign is always generally accurate. Perhaps the person at the front of the queue should be updating CedarPoint (if they are not already). In general, CedarPoint doesn’t update as frequently as the sign entrance does.

That’s all I can think of as of right now, I will update if I think of anything further. Otherwise, great idea for a great app!

Small tweaks needed

2023-09-06

CedarPoint is good, but just needs a few tweaks to improve it. First thing to update are the descriptions of the rides. We need actual info not flowery language describing the ride. People carry bags, so state whether there is a box at the top of the ride or a locker system. Then state where the box or locker is located. A link to explain the locker process would be helpful. Second, the find a restroom feature should have the guided walk feature like the rides do, so that if you select a restroom it will show you the route. Third, the restaurants need actual menus with prices and ingredients, so you can decide whether you could eat at a specific spot due to allergies, dietary restrictions, or money if you’re a teen. Third, the wait times aspect is fairly accurate, but you should not have to login to check wait times. There have been several improvements made in the park and on CedarPoint . I’m encouraged to see what will be added next.

Update Ideas

2023-10-08

I feel like this can be a great app for when visiting cedar point. I have a few ideas that I think could improve CedarPoint .

1. Make it so you can see wait times while out of the park - this way people who commute over 30 minutes can decide if they want to go based on wait times
2. On the interactive map make it so when you click on an attraction include a POV that can be viewed - allows people who aren’t regulars at the park to decide what they want to ride if it’s a busy and only at the park for 1 day
3. Make a tab just for the season pass that shows all add-ons and not just the meal plan
4. Add a feature that shows how populated the park is on a given day by adding trackers at the entrance and exits of the park to allow people a knotted option to determine if they want to go based on wait times
5. Add exclusives to CedarPoint to entice people to download CedarPoint
6. Add live video like from the website and add behind the scene exclusive videos from in the park
7. Release news about the park on CedarPoint like a blog

I hope that some of these ideas get taken into consideration to help progress CedarPoint and what I feel make it more enjoyable for enthusiasts and the general public.

DOWNLOAD THIS APP BEFORE GOING

2023-11-08

You need to download CedarPoint before you go to Cedar Point! It gives you a map of the park as well as the wait times for all of the rides. It is awesome because even if the lines are always short and/or you have fast passes, it also tells you if the ride is down for maintenance or whatever... I HIGHLY RECOMMEND CedarPoint!

Iwatch for everything

2023-12-10

I saved my season pass to wallet and I open it in iwatch and can be scanned everywhere (parking gates good drinks discounts)my dining and drink plan are built in so I can go to all cedar fair parks without my wallet or phone it stays in the car.... I feel like James Bond and no one has seen this when they scan watch.. I have used it for 2 years now so it’s not new I do bring 20$ cash just in case but I don’t use it. I call it HANDS FREE AT THE PARK because u literally are hands free.. car has keypad and I leave keys in car.. and my iwatch 4 accepts phone calls on its own cell service no Bluetooth iPhone connection needed.. sooooooo coool !!!!!! Panda Express!!!!!

Fix before September 29th!

2024-01-10

When I try to create an account, it says “password does not match the one on the account”. When I try to put in my email to let me change my password, it says “internal server error”. I’m going to Cedar Point on September 29th so I need this fixed ASAP!



Is Cedar Point Safe? 🤗🙏


No. Cedar Point does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 215 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.6/5 . Justuseapp Safety Score for Cedar Point Is 15.5/100.


Is Cedar Point Legit? 💯


No. Cedar Point does not seem legit based on our analysis. This conclusion was arrived at by running over 215 Cedar Point User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Cedar Point Is 29/100..


Is Cedar Point not working? 🚨


Cedar Point works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Cedar Point? Post a Review




Features

- Personalized experience based on your likes and interests

- Wayfinding for events with multiple locations

- Click on a particular location to view events that are happening at that location

- Addition of ride status

- QR codes on in-app tickets

- New onboarding prompts to provide more context for permissions due to iOS 13

- Updates to message inbox to provide more context for permissions due to iOS 13

  Customer Service/Support
Developer:
Cedar Fair

Contact e-Mail:

Website: