Contact DEEBOT 2017 Support
Company Name: Ecovacs
About: ECOVACSis paving the way with the development of effective, functional robotic products that improve
quality of life & convenience.
Headquarters: Suzhou, Jiangsu, China.
DEEBOT 2017 Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit DEEBOT 2017 Website
Privacy Policy: https://gl-us-wap.ecovacs.com/content/agreement?id=20180428074332_62d73d9df4ce483601f04a3b54943570
Developer: ECOVACS ROBOTICS
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3 Most reported problems 😔💔
Buggy
by NetteFW
I just bought a new vac and deleted my old vacuum from the app not wanting to confuse myself or the app. Could not get the robot to fully sync with the app. It gets all the way to the last step and gives me error messages. It has to be this updated version or something buggy with the latest IOS update. Now I can not even get my old robot to connect. My Internet and wifi are the same as before. This is the same app I was using but this is the first time trying to set up a vacuum since it’s last update. Customer support was of no use because I am doing exactly what they are telling me to do and it does not work. We have even shared snapshots of what I am seeing. I guess I will be returning the vacuum because this app renders it useless except for manual cleaning mode which defeats the purpose of this wifi enabled version.
Stay with ECOVACS HOME app
by Idhawkdrvr
We’re running a refurbished DEEBOT 900. I set everything up with the old app and it worked great. All of a sudden I got the message to install this version. So I did. Nothing but problems: no connect to vacuum, intermittent Wi-Fi, the app actually caused our robot to run diagonal grids. Deleted the app, reset the robot and synced with the old app....runs great again.
Only reason I got it was for the WiFi
by Chrijones
Litterally read all the boxes this was the perfect one for my price range. Got it home and come to find out the app doesn’t even have a option for my vacuum to connect even tho it’s clearly stated on the box. Will return.
Have a Problem with DEEBOT 2017? Report Issue
Why should I report an Issue with DEEBOT 2017?
- Pulling issues faced by users like you is a good way to draw attention of DEEBOT 2017 to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a DEEBOT 2017 customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DEEBOT 2017.
