Tamimi Markets Online Reviews

Bad customer service. They scheduled the order to be delivered on a specific date which I waited for a week. But it didn’t come. It’s one day late. And they don’t even inform if your order will be late. If they cannot handle the orders better not to accept on a specific date.

Browsing items in TamimiMarketsOnline is stupid and takes long time. In addition, not all products are available in TamimiMarketsOnline and searching for particular items do show up sometime.

The service is horrible.. the order is never ready.. one time they told the driver to wait hours in which he will miss the quarantine 3:00 pm curfew.. the other time they said come tomorrow..

Worst customer service ever.. not sufficient nor professional..

I recommend other online platforms and applications who are more mature in this process and deliver

I used to shop weekly from Tamimi because they delivered to me. Now that the deliver is no longer offered, I have been relying on LuLu’s, Danube, and Carrefour. I hope Tamimi brings back delivery service.

Very bad experience with this application and ordering online. Tamimi really needs to improve the application, website and customer experience to really make it worth it shop online

Very basic app a lot of improvement needed and delivery service is a must I don’t no why they stoped it

The service is horrible, always items not available.

Every time i go to collect my things I rarely find anyone to get my things proceed so i have to wait for sometimes.

After they invoice you it shows you in tiny script that its “click and collect” from the nearest store!

Why would anyone use this?

I can’t create a new user, can’t verify the account the SMS never received, tried five times.

If you want to go to supermarket. Tamimi is the best. Their app for online shopping is poor

It’s a good app but my First problem is; when I know the store has a product but the online store does not sell it, my Second problem is to select a product available online but receive a call a few minutes before the delivery time only to be told that the item is out of stock and if I request to replace it, it adds two or three more hours onto the original already late delivery scheduled time.

Suggestion: The Saudization enforcement program would be a good thing here; Hire a person that itemizes all entries and exited items from the online store; stock the missing items and your online store will never skip a beat.

My third and final issue: as a Latina/ Hispanic person I’ve been given peeled green papaya and mango when I order the ready to eat fruits. Please know that not all Hispanic sounding last names are actually Hispanic. I suggest that before your customer service representative calls a Hispanic/ Latin person over the phone and speaks in Tagalo or in a language that we don’t speak or assume we’re from a certain nationality; it’s best to pick up the phone and inform the client what is and what is not available, this will allow for the client to express their preference. The ready to eat fruit is a wonderful option but as a store, it’s best to always assume nothing about the client and instead give the client options.

These three tips will not only increase your customer service and delivery but profits and hiring the right people for the much needed job gap in stores.

doesn’t have apple pay option.

اتمنى التوفيق لكم

التطبيق يحتاج مزيد من الاضافات كفلاتر الفرز واختيار عرض شركة محددة

خاصية البحث والتصنيف تحتاج تطوير. عند البحث عن منتج معين تظهر نتائج لا علاقة فيها بالمنتج المرغوب ولا مقترحات شبيهه. الاقسام عايمة على بعض تحتاج تصنيف اكثر

من خلال التطبيق يوجد توصيل الى موقعي ، بالواقع لا يوجد توصيل تطبيق فاشل

Thanks for everything

عند البحث لا تظهر السلع او المنتجات المطلوبه & اقترح وضع ترتيب ابجدي عند الفلتر ليسهل البحث

العروض تقريبًا وهمية
عند بداية العرض سوف تجد ان هذا المنتج غير متوفر
و ان لم يكن مكتوبًا غير متوفر
سيكون غير متوفر عند طلبك اون لاين
هذا كله عند الساعة الاولى للعروض
اما التطبيق و عند مشاهدة العروض سوف تجد أن هناك عروض تتكرر اكثر من 10 مرات
اي اضاعة اكثر لوقتك

التطبيق يحتاج إلى تحديث و إصلاح العديد من الأخطاء المتواجدة حالياً.

مايوصلون لكل المناطق !

مع الاسف لايوجد توصيل.

يخدم فرعين فقط بالرياض و لا يوجد توصيل