Are you having issues? Select the issue you are having below and provide feedback to Monarch.
- Some account connections don't work, such as Capital One and Charles Schwab
- Can't manually add transactions or import CSV/Quicken files
When there is a question in which I must write sentences as my answers, I write part of it down, double check my sources for my answers/think about what to write next before writing it, then I write it down a few seconds later. I click "submit answer," and then it erases half of my work. Another thing I have seen, whenever there is an apostrophe, it writes down letters, numbers and symbols where the apostrophe ought to be. This makes multiple choice questions impossible to answer correctly because, well, there is no correct answer. I have only seen this happen in language however.
The app does not connect anymore with American Express. While we can upload transactions CSV files this makes it a less than appealing solution as we loose the possibility to follow the expenses in real time and gives the customer an additional cubersome task to do. Can you please update on this issue? Why Amex doesn't want to connect with Monarch anymore? Are there any security issues?
Complete guide to troubleshoot Monarch app on iOS and Android devices. Solve all Monarch app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Monarch Money, Inc., developers of Monarch.
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