Nouria rewards is useless and a hoax. I have signed up a long time ago and have yet to receive anything. Every time I enter my phone number it tells me that it is invalid. I call the friendly yet useless so-called customer service and they always say they are sorry (having no idea how correct that statement is) and that is hey have fixed the issue and it should work fine for next time. Of course, no rewards can be credited now, even though I have the receipt... always "next time". Shady business.
Today, I called the local store and the person was glad to help if I come into the store as he is the only one on today. I am disabled and I am unable to go all the way into the store, stand there for 10 minutes, come all the way back out, a probably have to do that several times because it most likely won't work the first time. I can't play the 5 trips back and forth into the store while it gets sorted.
It shouldn't be this difficult. The program at the pump asks for your loyalty number (phone number), you should be able to type it in and be done with it. Keep making it difficult and lying about so-called rewards and watch your business tank.
I will take my business elsewhere.