Contact Sierra Interactive Support
Company Name: Sierra Interactive
About: Sierra Interactive is the most powerful end-to-end real estate platform
available. Now you can leverage your lead management from anywhere with the
Sierra mobile app:
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Sierra Interactive Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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E-Mail: [email protected]
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Developer: Sierra Interactive
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3 Most reported problems 😔💔
Terrible design and functionality
by Gherchen
This app has been in development for how long? It is an over complicated design. The interface is absolutely confusing. This tool should be a CRM, I spend more time trying to load data for contacts, messaging, phone calls, etc. There’s no ability to look at this as a pipeline management tool. The web browser version of this app is 10 times better. I’ve given up on using this app. The desktop version is fantastic. As a CRM platform, I actually really like it. But as a CRM app it is awful. Again, cannot get over how dumb the design is and how dysfunctional the flow is. It’s simply not intuitive. Somebody tried to be overly creative rather than just being smart with the design and functionality to make it workable for people who are constantly shuffling between leads
Doesn’t let me past the Dialer screen to app
by Alan N. A.
I’m on an IPhone 14 Pro Plus and I don’t want to setup the Dialer. The app won’t let me close the Dialer setup screen and get to the app. As soon as I login it only offers the option to connect to Dialer or Logout.
I didn’t have this issue on my iPhone 13 Pro I wonder if the “x” to close the screen isn’t appearing because the UI setup for the larger phone isn’t the right dimensions so it’s out of frame on the larger iPhone 14 Pro Plus?
Either way the app is currently useless to me.
Buggy
by Rltrts
The call list feature is barely functional. Often will prompt calling the same number over and over. At one point my entire call list deleted itself and could not be reproduced as it treated those calls as having been made. Additionally there doesn’t seem to be an option to sort by users on the app making it easy to call someone else’s lead. I had high hopes for this app and am very disappointed with what was delivered.
Have a Problem with Sierra Interactive? Report Issue
Why should I report an Issue with Sierra Interactive?
- Pulling issues faced by users like you is a good way to draw attention of Sierra Interactive to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Sierra Interactive customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Sierra Interactive.
